Temporary Shop Manager in Whitley Bay

35 days holiday per year in Retail. Excellent training and career development, Company pension, pay progression at 6 months and 2 years. Discounts at gyms, restaurants and more. Make a real difference to the lives of disabled people.

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career? If you answered yes to these then we have the perfect opportunity for you.

The role is full-time, 35 hours per week, fixed term for 3 months at Scope's Whitley Bay shop, 198 Whitley Road, Whitley Bay, NE26 2DN. As Assistant Shop Manager at Scope's Whitley Bay shop, you will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you'll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. We are looking for a great attitude and a willingness to learn.

To be successful in this role, you will:

• Have proven experience in a retail or customer service environment.
• Be passionate about retail.
• Be a dedicated team player and have the ability to motivate and lead the shop team and volunteers.
• Have a strong customer focus.
• Have solid IT skills.
• Have a good attention to detail and a creative eye for shop displays.

Please make sure you explain in your application, with examples, how you can meet these important skills. We ask you to show an appreciation of Scope's values and our ambition of creating equal futures with disabled people.

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience and we raise much needed funds to deliver an Equal Future for disabled people and their families.

It's important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve. Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme.

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion. We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We believe hard work deserves reward and recognition. We offer a wide range of benefits including: 35 days annual leave, flexible working (where we can), company pension, excellent training and career development, strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues, wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We're here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable.

Please note that successful candidates will be subject to an enhanced DBS check. We welcome all applications by 11:59pm GMT on Wednesday 26 March 2025.

If you want to become a Disability Gamechanger, we'd love to hear from you. Click the apply button to create an account and complete your application form.