Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant shop, manage volunteers, and create eye-catching displays.
- Company: Join Scope, a charity dedicated to creating an equal future for disabled people.
- Benefits: Enjoy 35 days annual leave, flexible working, and wellness perks like gym discounts.
- Why this job: Make a real impact in your community while developing your retail career.
- Qualifications: Retail experience is essential; a positive attitude and willingness to learn are key.
- Other info: Weekend and Bank Holiday cover required; full-time role at 35 hours per week.
The predicted salary is between 18864 - 18864 £ per year.
Shop Manager – Wimbledon
Permanent, 35 hours
Starting full-time salary £23,581.58 a year + an additional £2,000 market supplement.
Wimbledon shop – 84 The Broadway, London, SW19 1RH
Join Our Community
Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?
If so, this could be the opportunity for you.
The role
As Shop Manager of Scope’s Wimbledon shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different
In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:
- Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
- Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms
- Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team
- Work collaboratively with the Assistant Shop Manager
For more information about the role’s responsibilities, and the skills and experience required please visit our website.
About you
We’re looking for someone who has:
- Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
- Commercially aware and able to spot opportunities
- Be able to lead and support people
- Customer-focused, with a can-do attitude
- A team player with strong work ethic
- Accurate and detail-oriented
- IT literate and numeracy skills
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Please make sure you explain in your application, with examples, how you can meet these important skills.
Working in our shops
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Full-time: 35 hours per week, five days out of seven
Part-time: Weekly hours on a seven-day rota
Additional Information
In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.
You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.
Anonymised applications
We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.
Our values
Pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Our promise to disabled people
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).
If you need any changes or support during the recruitment process, please email us via our website.
You can also find more details about asking for adjustments at interview on our website.
Important to know
- You must meet all the essential requirements listed in the job description.
- If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 35 days annual leave
- flexible working (where we can)
- company pension
- excellent training and career development
- strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on Friday 30 January 2026.
#J-18808-Ljbffr
Contact Detail:
SCOPE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SHOP MANAGER
✨Tip Number 1
Familiarise yourself with Scope's values and mission. Understanding their commitment to creating an equal future for disabled people will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've successfully managed a team or improved sales in previous roles. This will highlight your commercial awareness and leadership skills, which are crucial for the Shop Manager position.
✨Tip Number 3
Be ready to discuss your approach to volunteer management. Think about how you can inspire and train volunteers effectively, as this is a key part of the role and will show your dedication to fostering a positive team environment.
✨Tip Number 4
Prepare to talk about your creativity in retail. Consider examples where you've designed displays or implemented new ideas that enhanced customer experience, as this will demonstrate your ability to bring flair to the shop.
We think you need these skills to ace SHOP MANAGER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience and any management roles you've held. Emphasise your ability to inspire and lead a team, as well as your passion for fashion and customer service.
Craft a Compelling Cover Letter: In your cover letter, explain why you want to work for Scope and how your values align with theirs. Use specific examples from your past experiences to demonstrate your commercial awareness and customer-first attitude.
Showcase Relevant Skills: When detailing your skills, focus on your proficiency in Microsoft Office, attention to detail, and ability to work in a fast-paced environment. Provide examples of how you've successfully managed stock or trained volunteers in previous roles.
Demonstrate Your Understanding of Scope's Mission: In your application, express your appreciation for Scope's values and mission. Share any personal experiences or insights that connect you to their goal of creating an equal future for disabled people.
How to prepare for a job interview at SCOPE
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail during the interview. Share specific examples of what you love about working in a shop environment and how you can inspire both customers and volunteers.
✨Demonstrate Team Leadership Skills
As a Shop Manager, you'll be leading a team of volunteers. Prepare to discuss your previous experiences in managing teams, including how you've motivated others and handled challenges in a retail setting.
✨Highlight Your Attention to Detail
Given the importance of accuracy in this role, be ready to provide examples of how you've maintained high standards in previous jobs. Discuss any experience you have with stock management or visual merchandising.
✨Align with Scope's Values
Familiarise yourself with Scope's values and mission. Be prepared to explain how your personal values align with theirs, especially regarding creating an equal future for disabled people and engaging with local communities.
