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- Tasks: Support multiple Scope shops in London, ensuring smooth operations and driving sales.
- Company: Join a pioneering charity focused on sustainable fashion and community engagement.
- Benefits: Enjoy 35 days of annual leave, wellbeing incentives, and a competitive car allowance.
- Why this job: Make a real impact in retail while promoting equality and inclusion.
- Qualifications: Passion for retail, experience in management, and a creative eye for displays.
- Other info: Flexible working hours with opportunities for personal growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The role is a permanent, full-time position (35 hours per week) with a £1,750 allowance and a £5,000 car allowance. Location: supporting Scope shops in the London area. The role requires travel within this geographical area. You will work as a Shop Cover Manager (internal title: Divisional Support Lead) supporting multiple Scope shops in London, including Acton, Basildon, Bexleyheath, Camberwell, Camden, Clapham Junction, Dartford, Fulham, Ruislip, Surbiton, Tolworth, Walthamstow, and Woolwich.
This is an exciting role working closely with shop teams to enable trading when there is absence, maintain and improve day-to-day shop operations, and maximise sales and profit.
Responsibilities
- Provide cover for shops during periods of absence to ensure continuous trading.
- Support day-to-day shop operations and drive sales and profitability.
- Engage with shop teams to deliver a great customer and colleague experience.
- Generate and process stock, and contribute to visual merchandising and displays.
- Recruit, train and lead volunteers as part of the shop team.
About you / Qualifications
- Passion for retail and a love of fashion, with experience running a shop or seeking a management role as a next step.
- A commercial, can-do attitude with a focus on meeting customer needs.
- Ability to work well with different retail shop teams and volunteers; strong work ethic.
- Attention to detail and a creative eye for displays.
- Proficiency in Microsoft Office.
Please explain in your application, with examples, how you meet these skills.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate team focused on sustainable fashion, engaging with local communities, and leading volunteers to deliver a great colleague and customer experience. We raise funds to deliver Everyday Equality for disabled people and their families.
Shop hours
Scope Charity Shops are open every day. Some weekend and Bank Holiday cover is required. Full-time hours are 35 hours per week, five days out of seven. Part-time vacancies operate on a seven-day rota.
Values
Our values are pioneering, courageous, connected, open, and fair. By living our values, trusting each other, and giving space for creativity, we empower colleagues to innovate and drive positive change.
Equality, Diversity and Inclusion / Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and aim to reflect the communities we serve. Scope interviews all disabled candidates who meet essential criteria as part of our Disability Confident Leader commitments. If you require adjustments during the application process, please email recruitment@scope.org.uk.
Benefits
We offer a range of benefits, including 35 days of annual leave, wellbeing incentives, and more. Link to full benefits package is provided in the application.
More information
We are a disability equality charity and are committed to Equality, Diversity and Inclusion. Details are available on the Scope website. For more information, please visit www.scope.org.uk.
How to apply
Click the apply button to create an account and complete your application form. Applications close by 11:59pm GMT on Tuesday 30 September 2025.
Note: Successful candidates will be subject to an enhanced DBS check.
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Shop Cover Manager - London employer: SCOPE
Contact Detail:
SCOPE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Cover Manager - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who have experience with Scope or similar charities. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Get ready for the interview! Research Scope's values and think about how your passion for retail aligns with their mission. Prepare examples from your past experiences that showcase your skills in managing teams and driving sales.
✨Tip Number 3
Show off your creativity! If you have a portfolio of visual merchandising or displays you've worked on, bring it along to the interview. It’s a great way to demonstrate your attention to detail and creative eye.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Shop Cover Manager - London
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let us see your love for retail and fashion shine through! Share specific examples of your experience running a shop or any management roles you've had. This will help us understand how you connect with our mission.
Be Specific About Your Skills: We want to know how you meet the skills listed in the job description. Use clear examples to demonstrate your commercial attitude, attention to detail, and creativity in visual merchandising. The more specific you are, the better!
Engage with Our Values: Our values are super important to us at StudySmarter. Make sure to weave them into your application. Show us how you embody being pioneering, courageous, connected, open, and fair in your previous roles or experiences.
Apply Through Our Website: Don't forget to apply through our website! It's the easiest way for us to receive your application and keep track of everything. Plus, it shows you're keen on joining our team. Remember, applications close on 30 September 2025!
How to prepare for a job interview at SCOPE
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Shop Cover Manager role. Familiarise yourself with the responsibilities and how they align with Scope's mission. Think about how your past experiences in retail can contribute to maintaining and improving shop operations.
✨Show Your Passion for Retail
During the interview, express your love for fashion and retail. Share specific examples of how you've engaged with customers or improved sales in previous roles. This will demonstrate your commercial attitude and commitment to meeting customer needs.
✨Highlight Teamwork and Leadership Skills
Since this role involves working closely with shop teams and leading volunteers, be ready to discuss your teamwork and leadership experiences. Provide examples of how you've successfully collaborated with others or trained new team members in the past.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about Scope's values, community engagement, or how they support their staff. This shows your genuine interest in the organisation and its mission.