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For Companies At a Glance
- Tasks: Support the Shop Manager in running a vibrant community shop and leading a diverse team.
- Company: Join Scope, a charity dedicated to achieving equality for disabled people.
- Benefits: Enjoy 35 days holiday, career development, and wellbeing incentives.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Be part of a passionate team focused on sustainable fashion and community engagement.
The predicted salary is between 20000 - 25000 £ per year.
Join Our Community
Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career? If so, this could be the opportunity for you.
The Role
Permanent, 14 hours a week
Scope's Sale Shop - 21 School Road, Sale, M33 7XX
Please note that successful candidates will be subject to an enhanced DBS check. We welcome all applications by 11:59pm GMT on Thursday 2 April 2026.
As Assistant Shop Manager at Scope’s Sale shop, you will work alongside the Shop Manager to keep the shop running smoothly each day. Every day is different. You will help increase sales, manage shop costs, and support and motivate the team.
You will:
- Assist in the management of the shop operations
- Work with the Shop Manager to support, motivate, and involve a diverse team of paid employees and volunteers
- Actively promote Scope and its services within the community
- Support the shop manager to drive sales and effectively manage stock. Also support our online selling with identifying suitable items and listing on online selling platforms
- Help the team deliver excellent customer service
- Deputise for the shop manager in their absence
About You
- Proven experience in a customer-facing role, with responsibility for supervising or leading a team within retail or other service-based environments
- Experience working in a target-driven environment, with a focus on achieving sales or performance goals
- Experience of working in a fast paced environment
- A team player with strong work ethic
- Strong communication and interpersonal skills
- IT literacy and numeracy skills
We welcome applications from people with lived experience of disability and from all backgrounds. We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Working in Our Shops
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop Hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Full-time: 35 hours per week, five days out of seven
Part-time: Weekly hours on a seven-day rota
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion. All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair. We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Our promise to disabled people
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve. As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme). If you need any changes or support during the recruitment process, please email recruitment@scope.org.uk. You can also find more details about asking for adjustments at interview on our website.
Important to know
You must meet all the essential requirements listed in the job description. If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve. You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
- 35 days holiday
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
- Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more
- Long service awards and employee recognition awards
Link to full benefits package and what our colleagues say about Working at Scope | Disability charity Scope UK
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to www.scope.org.uk
How to apply
Click the apply button to create an account and complete your application form.
Assistant Shop Manager - Sale employer: SCOPE
Contact Detail:
SCOPE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager - Sale
✨Tip Number 1
Get to know the shop and its community! Before your interview, pop into the Sale shop and chat with the team. This shows your genuine interest and helps you understand the vibe, which can really impress the hiring manager.
✨Tip Number 2
Prepare some examples of how you've motivated a team or driven sales in your previous roles. We want to hear about your successes, so think of specific situations where you made a difference!
✨Tip Number 3
Show off your passion for Scope’s mission! Research what we do and be ready to discuss how you can contribute to our goal of creating a fair and equal future for disabled people. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it’s super easy to navigate, so you can focus on showcasing your skills and experience.
We think you need these skills to ace Assistant Shop Manager - Sale
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about supporting our community and inspiring a team. Share personal stories or experiences that highlight your motivation.
Tailor Your Examples: Make sure to include specific examples from your past experiences that align with the skills and values mentioned in the job description. We love seeing how your background fits with what we're all about at Scope!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly and easily.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values right there.
How to prepare for a job interview at SCOPE
✨Know Your Community
Before the interview, take some time to research Scope and its role in the local community. Understand their mission and values, especially around disability equality. This will help you connect your personal experiences and motivations to the role, showing that you're not just looking for a job, but genuinely want to contribute.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team or motivated others. Whether it was in retail or another service-based environment, highlight how you supported your team to achieve sales goals or improve customer service. This will demonstrate your readiness for the Assistant Shop Manager role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain situations, like managing stock or dealing with a difficult customer. Think of scenarios from your previous roles and how you resolved them. This shows your problem-solving skills and ability to think on your feet, which is crucial in a fast-paced retail environment.
✨Align with Scope's Values
Familiarise yourself with Scope's values: Pioneering, Courageous, Connected, Open, and Fair. Be prepared to discuss how you embody these values in your work and how you can contribute to creating an inclusive environment. This alignment will resonate well with the interviewers and show that you're a good cultural fit.