At a Glance
- Tasks: Assist in managing shop operations and support a diverse team of volunteers.
- Company: Join Scope, a charity dedicated to creating equality for disabled people.
- Benefits: Enjoy 35 days holiday, career development, and discounts at gyms and restaurants.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Make a real impact in your community while developing your retail skills.
- Qualifications: Retail experience and strong communication skills are essential.
The predicted salary is between 24479 - 24479 £ per year.
Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career? If so, this could be the opportunity for you.
The Role
As Assistant Shop Manager at Scope’s Leamington Spa shop, you will work alongside the Shop Manager to keep the shop running smoothly each day. Every day is different. You will help increase sales, manage shop costs, and support and motivate the team.
In this role you will:
- Assist in the management of the shop operations
- Work with the Shop Manager to support, motivate, and involve a diverse team of paid employees and volunteers
- Actively promote Scope and its services within the community
- Support the shop manager to drive sales and effectively manage stock
- Support our online selling by identifying suitable items and listing on online selling platforms
- Help the team deliver excellent customer service
- Deputise for the shop manager in their absence
About You
We’re looking for someone who has:
- Proven experience in a customer-facing role, with responsibility for supervising or leading a team within retail or other service-based environments
- Experience working in a target-driven environment, with a focus on achieving sales or performance goals
- Experience of working in a fast-paced environment
- A team player with strong work ethic
- Strong communication and interpersonal skills
- IT literacy and numeracy skills
We welcome applications from people with lived experience of disability and from all backgrounds. We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Working in Our Shops
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop Hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion. All applicants must submit an anonymised CV and complete a short online application form.
Our values: Pioneering, Courageous, Connected, Open, Fair. We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve. Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work.
Important to know:
You must meet all the essential requirements in the job description. If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect.
Benefits
- 35 days holiday
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
- Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more
- Long service awards and employee recognition awards
For more information go to www.scope.org.uk
Assistant Shop Manager - Leamington Spa in Royal Leamington Spa employer: Scope
Join a compassionate and community-focused organisation that values the contributions of its employees and volunteers alike. As a Shop Manager, you'll not only enjoy a competitive salary with additional market supplements but also thrive in a supportive work culture that prioritises personal growth and development. This role offers a unique opportunity to make a meaningful impact in the lives of disabled individuals while fostering a sense of belonging within your local community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager - Leamington Spa in Royal Leamington Spa
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Scope, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Shop Manager - Leamington Spa in Royal Leamington Spa
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Scope that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Scope will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Scope and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Scope
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Scope, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Scope!
