Retail Senior Store Manager

As Shop Manager of Scopes Wimbledon shop, youll have the autonomy to run the shop with creativity and flair. Every day is different In this role, youll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, youll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. Ensure shop sales performance is maximised, actively seeking ways to improve the shops performance on a continuous basis. Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms Recruit, manage and develop paid colleagues and volunteers within Scopes HR and operational policies and procedures and build a strong team Work collaboratively with the Assistant Shop Manager Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops. We welcome applications from people with lived experience of disability and from all backgrounds. We also ask you to share how you support Scopes values and contribute to our goal of creating a fair and equal future for disabled people. Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scopes mission of achieving equality for disabled people and their families. Shop Hours Some weekend and Bank Holiday cover is needed. Full-time:35 hours per week, five days out of seven Part-time:Weekly hours on a seven-day rota In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present. We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. We trust each other and give colleagues freedom to be creative, push boundaries, and change minds. We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve. As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who declare a disability on the application form and also meet the essentialcriteria in the person specification. Equality, Diversity and Inclusion We welcome applications from people of colour and other underrepresented communities. As a disability equality charity, accessibility and inclusion come first. 35 days holiday ~ Company pension ~ Excellent training and career development ~ Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people) ~ Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more ~ Long service awards and employee recognition awards Please note that successful candidates will be subjected to an enhanced DBS check.