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For Companies At a Glance
- Tasks: Inspire a team of volunteers and create eye-catching displays in a vibrant retail environment.
- Company: Join Scope, a charity dedicated to improving the lives of disabled people.
- Benefits: Enjoy 35 days annual leave, flexible working, and excellent training opportunities.
- Why this job: Make a real difference while developing your leadership skills in a supportive community.
- Qualifications: Retail or customer service experience, strong teamwork, and a creative flair.
- Other info: Be part of a diverse team with a focus on equality and inclusion.
Assistant Shop Manager – Scope's Gosforth shop
Fixed term 3 months, part-time 28 hours a week.
Location: Scope's Gosforth shop – Unit 29 Gosforth Shopping Centre, Gosforth, Newcastle upon Tyne NE3 1JZ.
About the role
Make a real difference to the lives of disabled people by inspiring a team of brilliant volunteers and bringing creativity, flair and passion to a vibrant retail environment.
Key responsibilities
- Generate and process stock.
- Design an eye-catching window display.
- Recruit, train and motivate volunteers and the shop team.
- Deputise and be responsible for running the shop when the manager is absent.
About you
- Proven experience in a retail or customer service environment.
- Passionate about retail.
- Dedicated team player able to motivate and lead.
- Strong customer focus.
- Solid IT skills.
- Good attention to detail and a creative eye for shop displays.
Please explain in your application, with examples, how you can meet these important skills.
Equality, Diversity & Inclusion
Scope is a disability equality charity and welcomes applications from disabled people and people with impairments, conditions and access needs. We are a Disability Confident Leader and may interview all candidates who meet the essential criteria. If you require adjustments, please let us know in your application and email recruitment@scope.org.uk for more information.
Working hours
Scope Charity Shops are open every day. Some weekend and bank holiday cover is needed. Part-time hours are set on a seven-day rota.
Benefits
- 35 days annual leave
- Flexible working (where possible)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives (discounted gym, cycle-to-work scheme, etc.)
Link to full benefits package.
Application deadline
We welcome all applications by 11:59pm GMT on Friday 12 December 2025. Successful candidates will be subject to an enhanced DBS check.
How to apply
Click the apply button to create an account and complete your application form.
Temporary Assistant Shop Manager - Gosforth in Newcastle upon Tyne employer: SCOPE
Contact Detail:
SCOPE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Assistant Shop Manager - Gosforth in Newcastle upon Tyne
✨Tip Number 1
Get to know the shop! Before your interview, pop into Scope's Gosforth shop and chat with the team. This shows your genuine interest and gives you a feel for the environment you'll be working in.
✨Tip Number 2
Show off your creativity! Think about how you can bring flair to the shop displays. Prepare some ideas to share during your interview – it’ll impress them and show you’re ready to make a difference.
✨Tip Number 3
Be ready to talk teamwork! Have examples of how you've motivated and led a team in the past. They want to see that you can inspire volunteers and create a positive atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can easily keep track of your application status and any updates from us.
We think you need these skills to ace Temporary Assistant Shop Manager - Gosforth in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Share specific examples of how you've made a difference in previous roles, whether it's through creative displays or exceptional customer service.
Highlight Your Team Spirit: We want to know how you can inspire and motivate others! Talk about your experience working with teams, especially in a volunteer setting. Mention any leadership roles you've had and how you’ve helped others grow.
Be Detail-Oriented: Attention to detail is key in retail, so make sure to showcase this in your application. Whether it’s about managing stock or creating eye-catching displays, give us examples that demonstrate your keen eye for detail.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Scope!
How to prepare for a job interview at SCOPE
✨Know Your Stuff
Before the interview, make sure you understand Scope's mission and values. Familiarise yourself with their work in supporting disabled people. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Creativity
Since the role involves designing eye-catching window displays, come prepared with ideas or examples of past displays you've created. This will demonstrate your creative flair and ability to engage customers visually.
✨Highlight Team Leadership Skills
Be ready to discuss your experience in motivating and leading a team. Share specific examples of how you've successfully trained volunteers or managed a team in a retail environment. This will illustrate your capability to inspire others.
✨Prepare for Customer Scenarios
Think about common customer service challenges in retail and how you would handle them. Be prepared to share examples of how you've provided excellent customer service in the past, as this is crucial for the role.
