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For Companies At a Glance
- Tasks: Run a vibrant shop, create stunning displays, and lead a passionate team.
- Company: Join Scope, a charity dedicated to making a difference for disabled people.
- Benefits: Enjoy 35 days annual leave, flexible working, and excellent training opportunities.
- Why this job: Make a real impact while developing your retail management skills in a supportive environment.
- Qualifications: Retail experience or a desire to step into management; strong customer focus is key.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
Make a real difference to the lives of disabled people.
The role is fixed term (3 months), 35 hours a week at Scope’s Ilkley shop – 48 The Grove, Ilkley, LS29 9EE. As Shop Manager you will have the autonomy to run the shop, using your creativity and flair to flourish in our retail environment. You may generate and process stock, design eye‑catching window displays, recruit and train volunteers, and manage everyday challenges.
About you:
- As Shop Manager you’ll be passionate about retail and have a love of fashion.
- You should either have experience running a shop, or be looking for a management role as the next step in your career.
- To be successful in this role you will:
- Be commercial and focused on delivering the best customer experience.
- Have a can‑do attitude and always put the customer’s needs first.
- Be a dedicated team player with a strong work ethic.
- Have excellent accuracy and attention to detail.
- Be proficient in the use of Microsoft Office.
Please explain in your application, with examples, how you can meet these important skills. We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Shop hours:
Scope Charity Shops are open every day. Some weekend and Bank Holiday cover is required. Our full‑time hours are 35 hours a week, working five days out of seven. Weekly hours for part‑time vacancies are on a seven‑day rota.
Scope benefits:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives (discounted gym membership, cycle‑to‑work scheme, and more)
Disabled candidates:
We are a disability equality charity and encourage applications from disabled people and those with impairments, conditions and access needs. For applicants requiring adjustments, please email recruitment@scope.org.uk. Scope will interview all disabled candidates who meet the essential criteria for the post and will support adjustments throughout the application process.
Equality, Diversity and Inclusion:
Scope is committed to Equality, Diversity and Inclusion. We encourage people of colour and other underrepresented communities to apply. We aim to create a workforce that reflects the communities we serve and to treat everyone with dignity and respect.
We welcome all applications by 11:59 pm GMT on Friday 12 December 2025. Please note that successful candidates will be subject to an enhanced DBS check. Click the apply button to create an account and complete your application form.
Temporary Shop Manager - IIkley in Ilkley employer: SCOPE
Contact Detail:
SCOPE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Shop Manager - IIkley in Ilkley
✨Tip Number 1
Get to know the company! Research Scope and its values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our mission of making a difference for disabled people.
✨Tip Number 2
Practice your pitch! Be ready to talk about your retail experience and how it aligns with the Shop Manager role. We want to hear about your creativity in managing a shop and how you've put customers first in past roles.
✨Tip Number 3
Bring your ideas! Think about how you would design eye-catching window displays or recruit volunteers. Share these ideas during your interview to show us your flair and passion for retail.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Temporary Shop Manager - IIkley in Ilkley
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Share specific examples of your experience or enthusiasm for fashion and how it can help you create a fantastic shopping experience.
Highlight Your Customer Focus: Make sure to emphasise your commitment to putting customers first. Use real-life examples to demonstrate how you've gone above and beyond to meet customer needs in previous roles.
Be Creative with Your Application: Since creativity is key in this role, don’t be afraid to showcase your flair in your application. Whether it's through your writing style or the way you present your experiences, make it eye-catching and memorable!
Tailor Your Application to Scope’s Values: Take a moment to reflect on Scope’s values and mission. In your application, explain how your personal values align with theirs, especially regarding equality and inclusion. This will show us that you’re not just a fit for the role, but also for our team!
How to prepare for a job interview at SCOPE
✨Know Your Stuff
Before the interview, make sure you understand Scope’s mission and values. Familiarise yourself with their commitment to equality and how they support disabled people. This will show your genuine interest in the role and help you connect your personal values with theirs.
✨Showcase Your Retail Flair
Prepare examples of your past retail experiences, especially any creative displays or successful team management. Think about how you can demonstrate your ability to enhance customer experience and manage stock effectively. Be ready to discuss specific situations where you made a positive impact.
✨Emphasise Team Spirit
As a Shop Manager, teamwork is key. Share stories that highlight your collaborative skills and how you’ve trained or motivated others in previous roles. This will illustrate your dedication to being a strong team player and your ability to lead volunteers.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and attention to detail. Prepare to discuss how you would handle everyday challenges in the shop, such as managing stock discrepancies or dealing with difficult customers. This will show your can-do attitude and readiness for the role.
