Shop Manager in Hampshire

Package 35 days holiday a year in Retail. Excellent training and career development, Company pension, pay progression at 6 months and 2 years. Discounts at gyms, restaurants and more.

Join Our Community

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career? If so, this could be the opportunity for you.

The Role

Permanent, 35 hours a week. Scopes Dartford shop - 26 High Street, Dartford, DA1 1BZ. Please note that successful candidates will be subject to an enhanced DBS check. We welcome all applications by 11:59pm GMT Friday 7 August 2026.

As Shop Manager of Scopes Dartford shop, you'll have the autonomy to run the shop with creativity and flair. Every day is different. In this role, you'll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you'll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience.

In this role you will:

• Ensure shop sales performance is maximised, actively seeking ways to improve the shop's performance on a continuous basis.
• Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times.
• Support our online selling by identifying suitable items and listing on online selling platforms.
• Recruit, manage and develop paid colleagues and volunteers within Scopes HR and operational policies and procedures and build a strong team.
• Work collaboratively with the Assistant Shop Manager.

For more information about the roles responsibilities and the skills and experience required, please use the Full job description. Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About You

We're looking for someone who has:

• Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
• Commercial awareness and able to spot opportunities.
• Ability to lead and support people.
• Customer-focused, with a can-do attitude.
• A team player with a strong work ethic.
• Accurate and detail-oriented.
• IT literate and numeracy skills.

We welcome applications from people with lived experience of disability and from all backgrounds. We also ask you to share how you support Scopes values and contribute to our goal of creating a fair and equal future for disabled people.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scopes mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed. Full-time: 35 hours per week, five days out of seven. Part-time: Weekly hours on a seven-day rota.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion. All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair. We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve. Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role. To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form. You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description. If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve. You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

• 35 days holiday.
• Pay progression at 6 months and 2 years.
• Company pension.
• Excellent training and career development.
• Strong colleague networks (disability, race, LGBTQ, gender, social mobility, carers, young people).
• Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more.
• Long service awards and employee recognition awards.

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We're here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

How to apply

Click the apply button to create an account and complete your application form. We are only accepting new applicants for this campaign; previous applicants need not apply.