At a Glance
- Tasks: Lead a vibrant retail shop, driving sales and creating an inclusive customer experience.
- Company: Join Scope, a charity dedicated to disability equality and community engagement.
- Benefits: 35 days holiday, pension scheme, training, and wellbeing incentives.
- Other info: Dynamic team environment with strong support networks and career growth opportunities.
- Why this job: Make a real difference in your community while developing your career in retail management.
- Qualifications: Retail management experience or supervisory role, with a passion for inclusivity.
The predicted salary is between 30000 - 40000 £ per year.
Join Our Community
Would you like to work at the heart of your local community? Do you have retail experience and are ready for the next step in your career?
Permanent, 35 hours a week.
Scope's Buxton shop - 71 Spring Gardens, Buxton, SK17 6BJ
Please note that successful candidates will be subject to an enhanced DBS check.
As Shop Manager of Scope's Buxton shop, you'll have the autonomy to run the shop with creativity and flair. Using your experience and management skills, you'll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. Ensure shop sales performance is maximised, actively seeking ways to improve the shop's performance on a continuous basis.
Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling by identifying suitable items and listing them on online selling platforms.
Recruit, manage and develop paid colleagues and volunteers within Scope's HR and operational policies and procedures and build a strong team. Work collaboratively with the Assistant Shop Manager.
Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
We welcome applications from people with lived experience of disability and from all backgrounds. We also ask you to share how you support Scope's values and contribute to our goal of creating a fair and equal future for disabled people.
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope's mission of achieving equality for disabled people and their families.
Shop Hours: Some weekend and Bank Holiday cover is needed. Full-time: 35 hours per week, five days out of seven. Part-time: Weekly hours on a seven-day rota.
You must have the legal right to work in the UK to apply for this role. We use an anonymised application process to support our commitment to equality, diversity and inclusion. All applicants must submit an anonymised CV and complete a short online application form.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Our promise to disabled people: We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. You can also find more details about asking for adjustments at interview on our website.
Equality, Diversity and Inclusion (EDI): We welcome applications from people of colour and other underrepresented communities. As a disability equality charity, accessibility and inclusion come first. You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits include: 35 days holiday, company pension, excellent training and career development, strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people), wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more, long service awards and employee recognition awards.
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We're here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Click the apply button to create an account and complete your application form.
Retail Senior Store Manager in Derby employer: Scope
At Scope's Buxton shop, we pride ourselves on being an inclusive and supportive employer that values creativity and community engagement. With a strong focus on employee development, we offer excellent training opportunities, generous holiday allowances, and a range of wellbeing incentives to ensure our team thrives both personally and professionally. Join us in making a meaningful impact while enjoying a vibrant work culture that champions equality and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Senior Store Manager in Derby
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Scope, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Scope!
We think you need these skills to ace Retail Senior Store Manager in Derby
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Scope, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Scope and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Scope that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Scope
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
