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For Companies At a Glance
- Tasks: Lead a vibrant team, manage shop operations, and boost sales while supporting your community.
- Company: Join Scope, a charity dedicated to creating equality for disabled people.
- Benefits: Enjoy 35 days holiday, career development, and wellbeing incentives.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Retail management experience and a passion for supporting others.
- Other info: Dynamic work environment with opportunities for personal growth and community engagement.
The predicted salary is between 23581 - 25581 £ per year.
The salary for this role is £23,581.58 a year. The role will also include a £2,000 a year market supplement.
Join Our Community
Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career? If so, this could be the opportunity for you.
The Role
Permanent, 35 hours a week. Scope's Wimbledon shop - 84 The Broadway, London SW19 1RH. Please note that successful candidates will be subject to an enhanced DBS check. We welcome all applications by 11:59pm GMT on Monday 2 March 2026.
As Shop Manager of Scope’s Wimbledon shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different. In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience.
In this role you will:
- Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
- Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms.
- Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team.
- Work collaboratively with the Assistant Shop Manager.
For more information about the role’s responsibilities and the skills and experience required, please use the job description. Please include examples in your application that show how your skills, experience, and values match the person specification.
About You
We’re looking for someone who has:
- Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
- Commercially aware and able to spot opportunities.
- Be able to lead and support people.
- Customer-focused, with a can-do attitude.
- A team player with strong work ethic.
- Accurate and detail-oriented.
- IT literate and numeracy skills.
We welcome applications from people with lived experience of disability and from all backgrounds. We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Working in Our Shops
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop Hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
- Full-time: 35 hours per week, five days out of seven.
- Part-time: Weekly hours on a seven-day rota.
Additional Information
In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present. You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.
Anonymised applications
We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.
Our values
Pioneering, Courageous, Connected, Open, Fair. We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Guaranteed interview scheme
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve. As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who declare a disability on the application form and also meet the essential criteria in the person specification. If you need any changes or support during the recruitment process, please email recruitment@scope.org.uk.
Important to know
You must meet all the essential requirements listed in the job description. If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
Benefits
- 35 days holiday.
- Pay progression at 6 months and 2 years.
- Company pension.
- Excellent training and career development.
- Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people).
- Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more.
- Long service awards and employee recognition awards.
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. Together we will be unstoppable.
How to apply
Click the apply button to create an account and complete your application form.
Shop Manager - wimbledon in City of London employer: SCOPE
Contact Detail:
SCOPE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - wimbledon in City of London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scope and their values. This will help you connect your experience with what they stand for, showing that you're not just another candidate but someone who truly cares about their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences as a Retail Shop Manager or Supervisor can translate into success at Scope's Wimbledon shop.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for retail and community engagement shine through. Talk about how you’ve inspired teams in the past and how you plan to create a welcoming environment for both customers and volunteers.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the role and helps keep you top of mind for the hiring team.
We think you need these skills to ace Shop Manager - wimbledon in City of London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! Share why you want to be a Shop Manager at Scope and how you connect with our mission. A personal touch can really make your application stand out.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We want to see your retail background and any leadership roles you've had, so don’t hold back on those details!
Use Examples: When filling out the application form, include specific examples of how you've led teams or improved sales in previous roles. This helps us understand how your skills align with what we’re looking for.
Apply Through Our Website: Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there.
How to prepare for a job interview at SCOPE
✨Know Your Stuff
Before the interview, make sure you’re familiar with Scope’s mission and values. Understand how they relate to the role of Shop Manager. This will help you demonstrate your alignment with their goals and show that you’re genuinely interested in making a difference in the community.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or managed volunteers. Highlight how you motivated them and improved performance. This is crucial for the Shop Manager role, so be ready to discuss specific situations and outcomes.
✨Be Customer-Focused
Think about times when you went above and beyond for customers. In your interview, share these stories to illustrate your customer-centric approach. Remember, this role is all about creating a welcoming experience for everyone who walks through the door.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the shop's operations and community engagement. For example, ask about current challenges the shop faces or how they measure success. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
