At a Glance
- Tasks: Lead a passionate team and manage shop operations to maximise sales and community impact.
- Company: Join Scope, a charity dedicated to achieving equality for disabled people.
- Benefits: Enjoy 35 days holiday, career development, and wellbeing incentives.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Make a difference in your community while developing your retail management skills.
- Qualifications: Retail management experience and a passion for supporting diverse teams.
The predicted salary is between 25172 - 25172 £ per year.
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career? If you answered yes to these then we have the perfect opportunity for you.
The role is permanent, 35 hours a week at Scope's Buxton shop - 71 Spring Gardens, Buxton, SK17 6BJ. Please note that successful candidates will be subject to an enhanced DBS check. We welcome all applications by 11:59pm GMT Wednesday 17 June 2026.
As Shop Manager of Scope’s Buxton shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different. In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience.
In this role you will:
- Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
- Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms.
- Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team.
- Work collaboratively with the Assistant Shop Manager.
About you: We’re looking for someone who has:
- Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
- Commercially aware and able to spot opportunities.
- Be able to lead and support people.
- Customer-focused, with a can-do attitude.
- A team player with strong work ethic.
- Accurate and detail-oriented.
- IT literate and numeracy skills.
We welcome applications from people with lived experience of disability and from all backgrounds. Please include examples in your application that show how your skills, experience, and values match the person specification in the job description. We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Working in Our Shops: Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop Hours: Scope shops are open every day. Some weekend and Bank Holiday cover is needed. Full-time: 35 hours per week, five days out of seven. Part-time: Weekly hours on a seven-day rota.
Additional information: In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present. You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.
Anonymised applications: We use an anonymised application process to support our commitment to equality, diversity and inclusion. All applicants must submit an anonymised CV and complete a short online application form.
Our values: Pioneering, Courageous, Connected, Open, Fair. We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Our promise to disabled people: We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve. As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme). If you need any changes or support during the recruitment process, please email us via our website. You can also find more details about asking for adjustments at interview on our website.
Important to know: You must meet all the essential requirements listed in the job description. If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion (EDI): EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve. You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits:
- 35 days holiday.
- Pay progression at 6 months and 2 years.
- Company pension.
- Excellent training and career development.
- Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people).
- Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more.
- Long service awards and employee recognition awards.
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable.
How to apply: Please visit our website via the "Apply Now" button and apply online.
Shop Manager in Buxton employer: Scope
At Scope, we pride ourselves on being an exceptional employer that champions inclusivity and community engagement. As the Shop Manager in Buxton, you'll enjoy a supportive work culture that fosters creativity and personal growth, with benefits such as 35 days of holiday, pay progression, and excellent training opportunities. Join us in making a meaningful impact while leading a passionate team dedicated to achieving equality for disabled people.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Buxton
✨Tip Number 1
Get to know the shop and its community! Before your interview, pop into the shop, chat with the team, and understand what makes it tick. This shows you’re genuinely interested and helps you tailor your approach.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've inspired a team or improved sales. Be ready to share these stories during your interview to demonstrate how you can lead at Scope.
✨Tip Number 3
Be prepared to discuss your ideas! Scope values creativity, so come armed with suggestions on how to boost sales or enhance the customer experience. This will show you’re proactive and ready to make an impact.
✨Tip Number 4
Don’t forget to highlight your commitment to inclusivity! Share how you’ve supported diverse teams or created welcoming environments in previous roles. This aligns perfectly with Scope’s mission and values.
We think you need these skills to ace Shop Manager in Buxton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting our mission at Scope.
Tailor Your Examples:Make sure to include specific examples from your past experiences that align with the job description. We love seeing how your skills and values match what we're looking for, so don’t hold back!
Be Authentic:Don’t be afraid to show your true self in your application. We value authenticity and want to know how you can contribute to our inclusive culture. Share your unique perspective and experiences!
Apply Through Our Website:Remember to apply through our website using the 'Apply Now' button. It’s the easiest way for us to receive your application and ensures you’re following the right process. We can’t wait to hear from you!
How to prepare for a job interview at Scope
✨Know Your Stuff
Before the interview, make sure you understand Scope's mission and values. Familiarise yourself with their approach to disability equality and how they engage with local communities. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed volunteers. Highlight how you inspired them and improved performance. This is crucial for a Shop Manager role, so be ready to discuss specific situations and outcomes.
✨Be Customer-Focused
Think of instances where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your customer-centric approach. Remember, creating a welcoming shop experience is key, so let your passion for customer service shine through.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the organisation. You might ask about the team dynamics or how they measure success in the shop. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
