Store Operation Manager in Andover

Store Operations Manager
Starting full-time salary £25,172.40 a year.
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Would you like to work at the heart of your local community? Do you have retail experience and are ready for the next step in your career?
Permanent, 35 hours a week.
Scope's Andover shop - Chantry Centre, Unit 44-50 Chantry Street, Andover, SP10 1RL
Please note that successful candidates will be subject to an enhanced DBS check.
As Store Operations Manager of Scope's Andover shop, you'll have the autonomy to run the shop with creativity and flair. In this exciting role, you'll be at the heart of your local community, leading a team of colleagues and volunteers to deliver a welcoming and inclusive shop experience. You will use your leadership and commercial skills to maximise income, support your team to thrive, and help fund Scope's vital work.
Ensure shop sales performance is maximised, actively seeking ways to improve the shop's performance on a continuous basis.
Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms
Recruit, manage and develop paid colleagues and volunteers within Scope's HR and operational policies and procedures and build a strong team
Work collaboratively with the Retail shop team
For more information about the role's responsibilities and the skills and experience required, please visit our website.
Has strong commercial awareness and can identify opportunities to grow sales and maximise shop performance.
Is confident using IT systems and has good numeracy skills to support day-to-day shop operations
Has experience as a Retail Shop Manager, Assistant Manager or Supervisor, and is ready to lead a successful retail team. Experience within charity retail is desirable but not essential.
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope's values and contribute to our goal of creating a fair and equal future for disabled people.
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope's mission of achieving equality for disabled people and their families.
Shop Hours
Some weekend and Bank Holiday cover is needed.
Full-time: 35 hours per week, five days out of seven
Part-time: Weekly hours on a seven-day rota
Our Retail vacancy information pack has more information about Scope Retail and what it's like to work with us. Retail Vacancy Information Pack
You must have the legal right to work in the UK to apply for this role. We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Equality, Diversity and Inclusion (EDI)
We welcome applications from people of colour and other underrepresented communities. As a disability equality charity, accessibility and inclusion come first. You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
35 days holiday
Company pension
Excellent training and career development
Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more
Long service awards and employee recognition awards
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We're here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
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