At a Glance
- Tasks: Drive process improvement and automation initiatives across the organisation.
- Company: Join Scope, a visionary company exceeding healthcare expectations.
- Benefits: Flexible working, travel opportunities, and a collaborative environment.
- Other info: Work with teams across Ireland, the UK, and the US.
- Why this job: Make a real impact by optimising business processes and systems.
- Qualifications: Degree in Computer Science or related field; 3+ years experience required.
The predicted salary is between 40000 - 50000 € per year.
We have an exciting new opportunity at Scope for a Business Systems Analyst – Integration, Process & Automation to join our team! We are looking for people who can connect their own personal vision and values into some of what we do at Scope. Our vision as a company is to constantly exceed the expectations of our healthcare partners, our patients and our people by bringing together the extraordinary.
As a Business Systems Analyst – Integration, Process & Automation, you will work closely with the Head of Technology & Information Systems to drive process improvement, system integration, and automation initiatives across the organisation. The role focuses on analysing end-to-end business processes across multiple systems, identifying integration and automation opportunities, and defining clear, delivery-ready requirements. You will act as a key interface between business stakeholders and Information Systems, ensuring that process, integration, and automation considerations are embedded early to support efficient and scalable solutions. This role requires strong business systems analysis capability, excellent stakeholder engagement skills, and the ability to understand both the “why” and the “how” of business change. This role will be based in Ireland or the UK, working with stakeholders across Ireland, the UK, and the US. Flexibility and willingness to travel as required is expected.
Key Responsibilities
- Analyse and deliver business process, integration, and automation solutions aligned to business objectives and continuous improvement initiatives
- Collaborate with business stakeholders to elicit, document, validate, and prioritise process and integration requirements
- Analyse existing end-to-end business processes to identify inefficiencies, risks, and opportunities for automation and optimisation
- Identify and document system integration touchpoints, dependencies, and impacts across ERP, CRM, and related platforms
- Define integration-aware requirements including:
- Data flows and transformations
- System triggers and events
- Error handling and exception scenarios
- Design and document future-state processes with automation considered by default
- Create and maintain high-quality documentation, including:
- Process maps and flow diagrams
- Functional and integration requirements
- Business rules and assumptions
- Act as a key liaison between the business and Technology and IS teams to ensure clear communication and alignment throughout change initiatives
- Support delivery teams by providing clarification during implementation without owning technical design or build
- Provide expert guidance and support to business users, including process walkthroughs and training support
- Contribute to the automation and integration of existing and new systems
- Provide regular progress updates and weekly RAG status reporting to management
Qualifications
- Degree in Computer Science, Information Systems, or a related discipline (or equivalent experience)
Specific Knowledge, Skills and Experience
- Minimum of 3 years’ experience in a Business Systems Analyst or similar role
- Strong experience in business process analysis and stakeholder engagement
- Proven experience working across multiple integrated systems
- Ability to identify and define automation opportunities within business processes
- Strong analytical and structured problem-solving skills
- Experience producing clear, well-structured requirements and process documentation
- Ability to manage multiple initiatives and priorities simultaneously
- Strong written and verbal communication skills
- Experience working with ERP, CRM platforms, Workflow / Automation software
- Experience with event-based automation
- Exposure to system integration approaches (APIs, middleware, iPaaS)
The jobholder must have the flexibility and ability to travel freely within the EU and between EU & UK. Scope provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Business Systems Analyst – Integration, Process & Automation employer: Scope Group
At Scope, we pride ourselves on being an exceptional employer that values the integration of personal vision and professional growth. Our collaborative work culture fosters innovation and continuous improvement, providing employees with ample opportunities for development while working on impactful projects across Ireland, the UK, and the US. With a commitment to exceeding expectations in healthcare, we offer a dynamic environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems Analyst – Integration, Process & Automation
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show how your personal vision aligns with theirs, especially in areas like process improvement and automation.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've tackled challenges in past roles, particularly around business processes and system integration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed by the right people at Scope.
We think you need these skills to ace Business Systems Analyst – Integration, Process & Automation
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Business Systems Analyst role. Highlight your experience in process analysis, integration, and automation to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to connect your personal vision with our company values. Share why you're passionate about improving healthcare systems and how you can contribute to our mission at Scope.
Showcase Your Communication Skills:As a Business Systems Analyst, you'll need to engage with various stakeholders. Use your application to demonstrate your strong written communication skills, making it clear that you can bridge the gap between technical and non-technical teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from the Scope team!
How to prepare for a job interview at Scope Group
✨Know Your Stuff
Make sure you brush up on your knowledge of business systems analysis, especially in relation to integration and automation. Familiarise yourself with the specific tools and platforms mentioned in the job description, like ERP and CRM systems, as well as any relevant methodologies for process improvement.
✨Showcase Your Experience
Prepare to discuss your past experiences in detail, particularly those that highlight your ability to analyse business processes and engage stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you've successfully identified automation opportunities in previous roles.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s current integration and automation initiatives. This shows your genuine interest in the role and helps you understand how you can contribute to their vision of exceeding expectations.
✨Communicate Clearly
Since this role involves liaising between business stakeholders and tech teams, practice articulating complex ideas in simple terms. Be ready to explain how you would document requirements and design future-state processes, ensuring clarity and alignment throughout the change initiatives.
