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For Companies At a Glance
- Tasks: Support critical Linux/UNIX applications and manage stakeholder communications.
- Company: Join a leading investment bank focused on innovative financial solutions.
- Benefits: Enjoy hybrid working options and a dynamic work environment.
- Why this job: Be part of a team that drives impactful technology solutions in finance.
- Qualifications: Strong experience with Linux, AWS, and application support is essential.
- Other info: Candidates must be eligible to work in the UK.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Investment Banking – Infrastructure Application Support – Linux/Unix/AWS/IBM WebSphere/ServiceNow
What you will be doing:
- Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical.
- Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA Support
- Provide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod.
- Manage and escalate problems as appropriate.
- Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner without negatively impacting SLA's and reporting metrics in place.
- Investigate defects or problems; work with the internal Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement.
- Implement Changes or fixes to applications. Support other technical changes being made which affect the Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments.
Key Skills/Experience
- Must have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment.
- Must have strong experience of supporting Applications using Amazon Web Services (AWS).
- Experience of supporting IBM WebSphere MQ
- Experience of Release Management processes for the deployment of application packages from development through to production environments.
- Knowledge of ITIL framework (understanding of Incident, Problem, Change)
- Experience with WebSphere Application Server and Apache Tomcat
- Experience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components.
- Scripting skills in languages such as Shell and Python
- Experience of running queries against PostgreSQL and DB2 databases.
- Supporting Applications in a windows environment (preferred)
- Experience of providing cross training on application solutions and operational processes to colleagues. (preferred)
- Professional qualifications/certifications
- Bachelor's degree or equivalent
- Prior IT operational support experience across business-critical Production environment, infrastructure, applications and database services
- Industry standard IT certification – AWS/RHEL/IBM MQ (preferred)
- ITIL certification (preferred)
Hybrid working – Central London based – candidate must be eligible to work in the UK
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Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
Investment Banking - Infrastructure Application Support - Linux/Unix/AWS/IBM WebSphere/ServiceNow employer: Scope AT Limited
Contact Detail:
Scope AT Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investment Banking - Infrastructure Application Support - Linux/Unix/AWS/IBM WebSphere/ServiceNow
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Redhat Enterprise Linux and AWS. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Brush up on your ITIL knowledge, especially around Incident, Problem, and Change Management. Being able to speak confidently about these processes will demonstrate your understanding of operational support in a production environment.
✨Tip Number 3
Prepare to discuss your experience with scripting languages like Shell and Python. Be ready to provide examples of how you've used these skills to solve problems or automate tasks in previous roles.
✨Tip Number 4
Network with professionals in the investment banking sector, particularly those who work in application support. Engaging with industry peers can provide insights and potentially lead to referrals that could help you land the job.
We think you need these skills to ace Investment Banking - Infrastructure Application Support - Linux/Unix/AWS/IBM WebSphere/ServiceNow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Linux/Unix, AWS, and IBM WebSphere. Use specific examples of how you've provided support for critical applications in previous roles.
Craft a Strong Cover Letter: In your cover letter, emphasise your problem-solving skills and your ability to manage incidents efficiently. Mention any relevant ITIL knowledge and how it has helped you in past positions.
Highlight Relevant Skills: Clearly list your scripting skills, particularly in Shell and Python, as well as your experience with PostgreSQL and DB2 databases. These are key skills that the company is looking for.
Showcase Certifications: If you have any industry-standard certifications like AWS, RHEL, or ITIL, make sure to include them prominently in your application. This can set you apart from other candidates.
How to prepare for a job interview at Scope AT Limited
✨Showcase Your Technical Skills
Make sure to highlight your experience with Linux/Unix, AWS, and IBM WebSphere during the interview. Be prepared to discuss specific projects or challenges you've faced in these areas, as this will demonstrate your hands-on expertise.
✨Understand the ITIL Framework
Since knowledge of the ITIL framework is crucial for this role, brush up on the key concepts of Incident, Problem, and Change Management. Be ready to provide examples of how you've applied these principles in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past incidents you've managed, how you escalated issues, and the outcomes. This will show your ability to handle real-world challenges effectively.
✨Communicate Clearly and Confidently
As a point of contact for stakeholder communications, it's essential to convey your thoughts clearly. Practice articulating your experiences and solutions succinctly, as strong communication skills are vital for this position.
