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- Tasks: Manage IT systems, support users, and implement innovative digital solutions.
- Company: Join Scooterpac, a fast-growing company focused on enhancing mobility and independence.
- Benefits: Enjoy a competitive salary, 31 days holiday, and company lunches four days a week.
- Other info: Great career growth opportunities in a dynamic and supportive environment.
- Why this job: Be hands-on in a role that drives tech innovation and supports real-world solutions.
- Qualifications: Experience in IT support and a passion for emerging technologies like AI.
The predicted salary is between 45000 - 50000 £ per year.
Scooterpac is looking for an IT System Specialist to join our team full-time, in this newly created role, at our Head Office in Lowestoft, Suffolk.
Fantastic company benefits include:
- Competitive Salary: £45,000 – £50,000 per annum, depending on experience
- Holiday: 31 days including bank holidays
- Employee extras such as: Pension scheme, provision of company lunches 4 days per week and Employee Assistance Programme, with opportunities for career growth + more!
About the role:
We are seeking a capable, proactive and driven IT System Specialist to join our growing business in a newly created, standalone role. This is a highly hands-on position where you will take ownership of all things IT - from maintaining day-to-day systems and providing internal support, through to developing and implementing new digital solutions using web technologies, apps, and emerging AI tools. This is a full-time onsite role working Monday to Friday, 8:00am – 5:00pm. You must live within a commutable distance to Lowestoft as this is an office-based role.
Main duties and responsibilities:
- Set up, configure, and maintain IT hardware, systems, and user accounts, including permissions and access control
- Monitor and maintain network performance, connectivity, and security, troubleshooting issues to minimise downtime
- Implement and manage cybersecurity measures, ensuring data protection, GDPR compliance, and backup/disaster recovery processes
- Provide day-to-day IT support across hardware, software, and business systems, including installation, updates, and user assistance
- Support cloud platforms such as Microsoft 365 and Google Workspace, managing data storage, access, and security
- Develop and maintain website functionality, performance, usability, and overall user experience
- Explore, implement, and support AI tools to improve efficiency, automation, and business workflows
- Assist with planning, developing, and maintaining internal apps and digital solutions aligned to business needs
- Proactively monitor systems, resolve issues, and carry out routine maintenance, updates, and improvements
- Contribute to IT strategy and continuous improvement by recommending and implementing new technologies to support business growth
About you:
As an IT System Specialist, you will be proactive, hands-on, and forward-thinking, with experience in IT support, system administration, or a similar role. You will have a strong understanding of networks, hardware, and software systems, along with experience or interest in web development, app development, and emerging technologies such as AI. You will be confident working independently and managing multiple priorities, with a solid understanding of cybersecurity and data protection principles. Strong problem-solving skills, attention to detail, and a calm, methodical approach are essential, along with a friendly, can-do attitude and strong communication skills. You will also be able to work across teams, support non-technical users, and bring a proactive mindset focused on improving systems and processes, alongside strong organisational skills and the ability to perform well under pressure.
About Scooterpac:
Scooterpac is a fast-growing, forward-thinking company dedicated to delivering innovative mobility products that enhance independence and quality of life. We are industry leaders in innovation, customer experience, and long-term dealer partnerships.
If you have the relevant skills and experience for this IT System Specialist role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
No recruitment agencies, please.
Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
IT System Specialist in Lowestoft employer: Scooterpac
Contact Detail:
Scooterpac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT System Specialist in Lowestoft
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to IT. It's a great way to meet industry folks and get your name out there. Plus, you never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software. This not only boosts your portfolio but also gives you something tangible to discuss during interviews. We love seeing hands-on experience!
✨Tip Number 3
Prepare for those tricky interview questions! Research common IT System Specialist scenarios and think about how you'd tackle them. Practising your responses can help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for proactive candidates who take the initiative!
We think you need these skills to ace IT System Specialist in Lowestoft
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT System Specialist role. Highlight relevant experience in IT support, system administration, and any projects involving web development or AI tools. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills: In your application, don’t just list your skills—give examples of how you've tackled IT challenges in the past. We love a proactive mindset, so share specific instances where you’ve improved systems or processes.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express your enthusiasm for the role and why you’d be a great fit without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts!
How to prepare for a job interview at Scooterpac
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, networks, and cybersecurity principles. Be ready to discuss specific technologies you've worked with, especially those mentioned in the job description like Microsoft 365 and Google Workspace.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think about times when you had to troubleshoot a problem or implement a new solution. This will demonstrate your proactive mindset and ability to handle challenges.
✨Be Ready to Discuss Digital Solutions
Since this role involves developing and implementing digital solutions, be prepared to talk about any relevant projects you've worked on. Highlight your experience with web development, app development, or AI tools, and how they can benefit the company.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role, especially when supporting non-technical users. Practice explaining complex IT concepts in simple terms, and be ready to showcase your friendly, can-do attitude during the interview.