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- Tasks: Take charge of IT systems, support users, and implement innovative digital solutions.
- Company: Join Scooterpac, a fast-growing company revolutionising mobility products.
- Benefits: Enjoy a competitive salary, 31 days holiday, and free lunches four days a week.
- Other info: Dynamic role with opportunities for career growth in a supportive environment.
- Why this job: Be at the forefront of technology, enhancing lives with your IT expertise.
- Qualifications: Experience in IT support and a passion for emerging technologies like AI.
Scooterpac is looking for an IT System Specialist to join our team full-time, in this newly created role, at our Head Office in Lowestoft, Suffolk. Fantastic company benefits include:
- Competitive Salary: £45,000 - £50,000 per annum, depending on experience
- Holiday: 31 days including bank holidays
- Employee extras: Pension scheme, provision of company lunches 4 days per week and Employee Assistance Programme, with opportunities for career growth + more!
About the role:
We are seeking a capable, proactive and driven IT System Specialist to join our growing business in a newly created, standalone role. This is a highly hands-on position where you will take ownership of all things IT - from maintaining day-to-day systems and providing internal support, through to developing and implementing new digital solutions using web technologies, apps, and emerging AI tools. This is a full-time onsite role working Monday to Friday, 8:00am - 5:00pm. You must live within a commutable distance to Lowestoft as this is an office-based role.
Main duties and responsibilities:
- Set up, configure, and maintain IT hardware, systems, and user accounts, including permissions and access control
- Monitor and maintain network performance, connectivity, and security, troubleshooting issues to minimise downtime
- Implement and manage cybersecurity measures, ensuring data protection, GDPR compliance, and backup/disaster recovery processes
- Provide day-to-day IT support across hardware, software, and business systems, including installation, updates, and user assistance
- Support cloud platforms such as Microsoft 365 and Google Workspace, managing data storage, access, and security
- Develop and maintain website functionality, performance, usability, and overall user experience
- Explore, implement, and support AI tools to improve efficiency, automation, and business workflows
- Assist with planning, developing, and maintaining internal apps and digital solutions aligned to business needs
- Proactively monitor systems, resolve issues, and carry out routine maintenance, updates, and improvements
- Contribute to IT strategy and continuous improvement by recommending and implementing new technologies to support business growth
About you:
As an IT System Specialist, you will be proactive, hands-on, and forward-thinking, with experience in IT support, system administration, or a similar role. You will have a strong understanding of networks, hardware, and software systems, along with experience or interest in web development, app development, and emerging technologies such as AI. You will be confident working independently and managing multiple priorities, with a solid understanding of cybersecurity and data protection principles. Strong problem-solving skills, attention to detail, and a calm, methodical approach are essential, along with a friendly, can-do attitude and strong communication skills. You will also be able to work across teams, support non-technical users, and bring a proactive mindset focused on improving systems and processes, alongside strong organisational skills and the ability to perform well under pressure.
About Scooterpac:
Scooterpac is a fast-growing, forward-thinking company dedicated to delivering innovative mobility products that enhance independence and quality of life. We are industry leaders in innovation, customer experience, and long-term dealer partnerships.
If you have the relevant skills and experience for this IT System Specialist role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
No recruitment agencies, please.
Please check your email inbox and spam/junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
IT System Specialist employer: Scooterpac
Contact Detail:
Scooterpac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT System Specialist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scooterpac. Understand their products and values so you can show how you fit into their culture and contribute to their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to IT systems and support. Think about your past experiences and how they relate to the role of IT System Specialist. We want you to feel confident!
✨Tip Number 3
Show off your skills! If you have any projects or examples of your work in web development or AI tools, bring them along. Demonstrating your hands-on experience can really set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace IT System Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT System Specialist role. Highlight relevant experience in IT support, system administration, and any projects involving web development or AI tools. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills: In your application, don’t just list your skills; give examples of how you've tackled IT challenges in the past. We love proactive problem solvers, so share specific instances where you’ve made a difference!
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and avoid jargon unless it's relevant. Show us your friendly personality while still being serious about your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Scooterpac
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, networks, and cybersecurity principles. Be ready to discuss specific technologies you've worked with, especially those mentioned in the job description like Microsoft 365 and Google Workspace.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think about times when you had to troubleshoot a problem or implement a new solution. This will demonstrate your proactive mindset and ability to handle challenges.
✨Understand the Company Culture
Research Scooterpac and their mission. Understanding their focus on innovation and customer experience will help you align your answers with their values. Show that you're not just a tech whiz but also a good fit for their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their current IT projects or future technology plans. This shows your genuine interest and helps you assess if the company is the right fit for you.