Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team, ensure excellent customer service, and manage store performance.
- Company: Join Scoffs, the largest Costa Coffee franchise, known for exceptional coffee and community spirit.
- Benefits: Enjoy free drinks and lunch, 25% discount at Costa, career development, and a pension scheme.
- Why this job: Be part of a warm team, make a real impact, and showcase your personality in a vibrant environment.
- Qualifications: 2+ years in a supervisory role, flexible hours, and willingness to travel required.
- Other info: Experience with delivery partners like Uber is a plus.
The predicted salary is between 28800 - 42000 £ per year.
A bit about us... We’re an award-winning franchise who pride ourselves on being exceptional – just like the brand we represent: Costa Coffee has been voted the nation’s favourite coffee for 11 years. At Scoffs, you’ll be part of a genuine and warm team that shares a love for coffee, and a desire to deliver great experiences to our customers, our communities and to our people.
A bit about the role... As the largest franchise of Costa Coffee, we are passionate about finding the right people for our business. Naturally, there are brand standards to adhere to, but there is also plenty of room to let your personality shine. Your team, customers and community will always come first, and you will make it your mission in life to perform the little, big, and medium-sized acts that will surprise and delight in equal measure. We will be relying on you to keep an eye on the serious side of managing a successful store. Things like ensuring that you have the best team in place, maximising financial performance, and working closely with your Operations Manager.
A bit about you... We are looking for a talented, enthusiastic and experienced Store Manager to lead a motivated, well-trained team with the appropriate skills to deliver a profitable store and ensure all budget targets and KPIs are not just achieved but exceeded. Ambitious and commercially aware, with the presence and personality to influence the day to day business, you’ll maximise your performance as well as the team’s. Leading by example and setting high standards, you’ll enhance sales and provide our customers with excellent service. Experience of working with delivery partners such as Uber would be an advantage.
Requirements:
- Minimum 2 years of supervisory or management experience in a customer-facing role;
- Fully flexible with working hours;
- Must be willing to travel.
What we can offer... Here are a few of the things we offer in return:
- Great opportunities to develop yourself and progress your career
- Free handmade drinks plus free lunch on shift!
- A discount card that allows 25% off in Costa outlets throughout the UK
- Various incentives, with a bespoke team member reward programme plus a great employee assistance program
- Opportunity to make a difference by partaking in – and innovating – fundraising activities
- Company pension scheme
- Salary dependent on Store Location
To apply click the link below!
Store Manager employer: Scoffs Group
Contact Detail:
Scoffs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Costa Coffee's brand values and customer service standards. Understanding what makes them the nation's favourite coffee will help you align your management style with their expectations.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a customer-facing role. Highlight any specific achievements that demonstrate your ability to exceed KPIs and enhance sales.
✨Tip Number 3
Network with current or former employees of Costa Coffee or similar franchises. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Be prepared to discuss your experience with delivery partners like Uber. If you have relevant examples of how you've integrated such services into your store operations, it could set you apart from other candidates.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Scoffs and Costa Coffee's values and mission. Highlight your passion for coffee and customer service in your application to show that you align with their culture.
Tailor Your CV: Make sure your CV reflects your supervisory or management experience in customer-facing roles. Emphasise any achievements related to team leadership, financial performance, and customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you've led teams to exceed targets and provided excellent customer service.
Highlight Relevant Experience: If you have experience working with delivery partners like Uber, be sure to mention it. This could set you apart from other candidates and demonstrate your commercial awareness.
How to prepare for a job interview at Scoffs Group
✨Show Your Passion for Coffee
As a Store Manager at Costa Coffee, it's essential to demonstrate your love for coffee and the brand. Share your favourite coffee experiences and how they inspire you to create memorable moments for customers.
✨Highlight Your Leadership Skills
Discuss your previous management experience and how you've successfully led teams in customer-facing roles. Provide examples of how you've motivated staff and improved performance, ensuring that you align with the company's values.
✨Understand Financial Performance
Be prepared to talk about your experience with budget management and KPIs. Show that you understand how to maximise financial performance while maintaining high standards of service, which is crucial for the role.
✨Emphasise Flexibility and Adaptability
Since the role requires flexibility in working hours and travel, be ready to discuss your availability and willingness to adapt to the needs of the business. This shows your commitment to the team's success and the brand.
