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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive store performance.
- Company: Join Scoffs Group, the UK's largest Costa Coffee franchise with a people-first culture.
- Benefits: Enjoy free lunch, exclusive discounts, and tailored leadership training.
- Why this job: Make a real impact while working with passionate people in a dynamic environment.
- Qualifications: Previous management experience and a passion for coaching high-performing teams.
- Other info: Flexible hours and opportunities for career growth await you!
The predicted salary is between 36000 - 60000 £ per year.
Lead With Purpose – Become a Store Manager at Scoffs Group, the UK's Largest Costa Coffee Franchise. Are you a motivated leader with a passion for people and a love for exceptional coffee? If you’re ready to take the next big step in your career, we have the opportunity for you.
At Scoffs Group, we’re proud to be the largest Costa Coffee franchise in the UK, and we’re looking for a driven, people-first Store Manager to lead from the front and inspire their team to deliver unforgettable customer experiences every day.
Who We Are
We’re an award-winning franchise, representing the nation’s favourite coffee brand, Costa Coffee, for over 11 years running. Our teams are at the heart of everything we do – from crafting the perfect flat white to creating a positive impact in the communities we serve. Joining Scoffs means joining a network of supportive, passionate people who care about quality, team spirit, and continuous improvement.
The Role: Store Manager - Maternity Cover, Fixed Term.
As Store Manager, you’ll be the driving force behind your store’s success — setting the tone, coaching your team, and making sure every customer receives an unbeatable Costa experience. You’ll lead from the front and take full ownership of your store’s performance, people, and day-to-day operations.
Your key responsibilities will include:
- Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers
- Delivering an exceptional customer experience while upholding brand standards
- Managing store performance and driving key metrics including sales, customer satisfaction, and team engagement
- Ensuring operational excellence, including compliance, cleanliness, and health & safety
- Recruiting, onboarding, and developing your team with clear growth plans
- Driving commercial success through smart decision-making and team motivation
- Launching seasonal campaigns and ensuring flawless execution on the shop floor
What You’ll Bring
We’re looking for a dynamic and experienced leader who thrives in a fast-paced environment and understands how to balance people, performance, and operational excellence. To be successful in this role, you’ll need:
- Previous management experience in retail, hospitality, or a similar customer-facing role
- A passion for people development, coaching, and leading high-performing teams
- Strong commercial acumen with a results-driven mindset
- Excellent communication and organisational skills
- Full flexibility with working hours and a proactive attitude
- A hands-on leadership style and a love for great coffee
The Perks of Being Part of Scoffs
We value our people and are proud to offer a range of meaningful benefits that support you in and out of work:
- Instant Perks with Boostworks – Access exclusive discounts and team rewards from day one
- We’ve Got Your Back – Free, confidential support through our Employee Assistance Programme (Life & Progress)
- Wagestream Access – Gain real-time access to your earnings, budgeting tools, and smart savings
- Secure Your Future – Join our Company Pension Scheme and build long-term financial security
- Learn While You Lead – Develop your skills with tailored leadership training and qualifications via Yuzu Training
- Free Lunch & Drinks Every Shift – Enjoy lunch and handcrafted drinks on the house
- Perks That Go Beyond You – Get discounts for yourself on & off shift!
- Loyalty Pays Off – Get recognised through long service awards as you grow your career with us
- We Celebrate You – From day one to key milestones, we make every achievement count
- Team Wins = Bonus Time – Hit your targets and share in store-wide performance bonuses
Ready to Lead a Store, Inspire a Team, and Deliver Greatness? If you’re a passionate, results-driven leader with a heart for people and a head for business, we’d love to hear from you. Click the link below to apply and take the next step in your journey with Scoffs Group today.
Costa Store Manager (Maternity Cover) in Sheringham employer: Scoffs Group
Contact Detail:
Scoffs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Store Manager (Maternity Cover) in Sheringham
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and retail industry. Let them know you're on the lookout for a Store Manager role. You never know who might have the inside scoop on an opportunity at Scoffs Group!
✨Tip Number 2
Prepare for the interview by brushing up on your leadership stories. Think about times you've inspired your team or improved customer experiences. We want to hear how you can bring that passion for people and coffee to Scoffs!
✨Tip Number 3
Show off your love for coffee! When you apply through our website, mention your favourite Costa drink and why it inspires you. It’s a fun way to connect with the brand and show your enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in the minds of the hiring team at Scoffs Group. Plus, it’s a great chance to reiterate your excitement for the position!
We think you need these skills to ace Costa Store Manager (Maternity Cover) in Sheringham
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences that highlight your enthusiasm for the brand and how you can inspire your team to deliver that same passion to customers.
Highlight Your Leadership Skills: We want to see how you've led teams in the past. Use specific examples to demonstrate your ability to motivate and develop others, as well as how you've driven performance in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Scoffs Group.
How to prepare for a job interview at Scoffs Group
✨Know Your Coffee
As a Store Manager at Scoffs Group, you'll need to show your passion for coffee. Brush up on different coffee types, brewing methods, and the Costa brand's unique offerings. This knowledge will not only impress your interviewers but also demonstrate your commitment to delivering an exceptional customer experience.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you inspire teams. Think of specific examples where you've successfully coached or developed team members. Highlighting your hands-on leadership style will resonate well with the people-first ethos of Scoffs Group.
✨Understand Key Metrics
Familiarise yourself with key performance indicators relevant to retail management, such as sales figures, customer satisfaction scores, and team engagement metrics. Be ready to discuss how you've driven these metrics in previous roles, showcasing your strong commercial acumen.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Scoffs Group. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
