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- Tasks: Lead a dynamic team to deliver an unbeatable Costa experience and drive store success.
- Company: Join the UK's largest Costa Coffee franchise with a supportive culture.
- Benefits: Enjoy perks like discounts, free meals, and tailored leadership training from day one.
- Other info: Flexible hours, performance bonuses, and long-service awards await you!
- Why this job: Make a real impact by inspiring your team and delivering exceptional customer service.
- Qualifications: Previous management experience and a passion for coaching high-performing teams.
The predicted salary is between 30000 - 40000 ÂŁ per year.
As Store Manager, you'll be the driving force behind your store's success – setting the tone, coaching your team, and ensuring every customer receives an unbeatable Costa experience.
Key Responsibilities
- Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers.
- Delivering an exceptional customer experience while upholding brand standards.
- Managing store performance and driving key metrics including sales, customer satisfaction, and team engagement.
- Ensuring operational excellence, including compliance, cleanliness, and health & safety.
- Recruiting, onboarding, and developing your team with clear growth plans.
- Driving commercial success through smart decision‑making and team motivation.
- Launching seasonal campaigns and ensuring flawless execution on the shop floor.
Qualifications
- Previous management experience in retail, hospitality, or a similar customer‑facing role.
- A passion for people development, coaching, and leading high‑performing teams.
- Strong commercial acumen with a results‑driven mindset.
- Excellent communication and organisational skills.
- Full flexibility with working hours and a proactive attitude.
- A hands‑on leadership style and a love for great coffee.
Company Overview
The UK's Largest Costa Coffee Franchise – Scoffs Group is a proud, award‑winning franchise representing the nation’s favourite coffee brand, Costa Coffee. We value our people with a supportive culture and continuous improvement.
Benefits
- Instant Perks with Boostworks – exclusive discounts and team rewards from day one.
- Employee Assistance Programme – free, confidential support.
- Wagestream access – real‑time access to earnings, budgeting tools, and smart savings.
- Company Pension Scheme – build long‑term financial security.
- Tailored leadership training and qualifications via Yuzu Training.
- Free lunch and drinks every shift.
- Additional discounts for yourself on and off shift.
- Long‑service awards recognising achievements.
- Store‑wide performance bonuses for meeting targets.
Are you a motivated leader with a passion for people and a love for exceptional coffee? If you're ready to take the next big step in your career, we have the opportunity for you. Ready to Lead a Store, Inspire a Team, and Deliver Greatness? If you're a passionate, results‑driven leader with a heart for people and a head for business, we'd love to hear from you.
Costa Store Manager - Sidmouth employer: Scoffs Group
Contact Detail:
Scoffs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Store Manager - Sidmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and retail industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion for coffee and leadership during interviews. Share specific examples of how you've inspired teams or improved customer experiences in previous roles. Let your enthusiasm shine!
✨Tip Number 3
Prepare for situational questions by thinking about challenges you've faced in management. Be ready to discuss how you handled them and what you learned. This shows you're proactive and reflective!
✨Tip Number 4
Apply through our website for the best chance at landing that Store Manager role. We love seeing candidates who are genuinely interested in joining our Costa family!
We think you need these skills to ace Costa Store Manager - Sidmouth
Some tips for your application 🫡
Show Your Passion for Coffee: Let us know why you love coffee and how it drives your passion for customer service. Share any experiences that highlight your enthusiasm for the brand and how you can inspire your team to deliver that unbeatable Costa experience.
Highlight Your Leadership Skills: We want to see how you've led teams in the past! Share specific examples of how you've motivated your team, managed performance, and created a positive work environment. This is your chance to shine as a hands-on leader!
Be Results-Driven: Make sure to mention any key metrics you've achieved in previous roles. Whether it's boosting sales or improving customer satisfaction, we love to see how you've made a tangible impact in your past positions.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at Costa. We can't wait to hear from you!
How to prepare for a job interview at Scoffs Group
✨Know Your Coffee
As a Store Manager at Costa, having a genuine passion for coffee is key. Brush up on your coffee knowledge and be ready to discuss your favourite brews or how you would enhance the customer experience with seasonal drinks. This shows your enthusiasm and aligns with the brand's values.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team or improved performance. Highlight your hands-on approach and how you develop others, as this is crucial for the role.
✨Understand the Metrics
Familiarise yourself with key performance indicators relevant to retail management, such as sales figures and customer satisfaction scores. Be ready to discuss how you would drive these metrics in your store, demonstrating your commercial acumen and results-driven mindset.
✨Engage with the Company Culture
Research Scoffs Group and their commitment to employee development and support. During the interview, express how you align with their values and how you can contribute to a positive store culture. This will show that you're not just looking for a job, but a place where you can grow and make an impact.