At a Glance
- Tasks: Lead a passionate team, ensure excellent customer service, and manage store performance.
- Company: Join an award-winning Costa Coffee franchise known for exceptional service and community spirit.
- Benefits: Enjoy free drinks, discounts, career development opportunities, and a company pension scheme.
- Other info: Experience with delivery partners like Uber is a plus.
- Why this job: Be part of a warm team, make a difference in your community, and shine in a dynamic role.
- Qualifications: Minimum 2 years in a supervisory role; flexible hours and willingness to travel required.
The predicted salary is between 28800 - 43200 £ per year.
Lead With Purpose - Become a Store Manager at Scoffs Group The UK's Largest Costa Coffee Franchise Are you a motivated leader with a passion for people and a love for exceptional coffee? If you're ready to take the next big step in your career, we have the opportunity for you. At Scoffs Group , we're proud to be the largest Costa Coffee franchise in the UK , and we're looking for a driven, people-first Store Manager to lead from the front and inspire their team to deliver unforgettable customer experiences every day. Who We Are We're an award-winning franchise , representing the nation's favourite coffee brand, Costa Coffee , for over 11 years running. Our teams are at the heart of everything we do - from crafting the perfect flat white to creating a positive impact in the communities we serve. Joining Scoffs means joining a network of supportive, passionate people who care about quality, team spirit, and continuous improvement. The Role: Store Manager As Store Manager, you'll be the driving force behind your store's success - setting the tone, coaching your team, and making sure every customer receives an unbeatable Costa experience. You'll lead from the front and take full ownership of your store's performance, people, and day-to-day operations. Your key responsibilities will include: Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers Delivering an exceptional customer experience while upholding brand standards Managing store performance and driving key metrics including sales, customer satisfaction, and team engagement Ensuring operational excellence, including compliance, cleanliness, and health & safety Recruiting, onboarding, and developing your team with clear growth plans Driving commercial success through smart decision-making and team motivation Launching seasonal campaigns and ensuring flawless execution on the shop floor What You'll Bring We're looking for a dynamic and experienced leader who thrives in a fast-paced environment and understands how to balance people, performance, and operational excellence. To be successful in this role, you'll need: Previous management experience in retail, hospitality, or a similar customer-facing role A passion for people development, coaching, and leading high-performing teams Strong commercial acumen with a results-driven mindset Excellent communication and organisational skills Full flexibility with working hours and a proactive attitude A hands-on leadership style and a love for great coffee The Perks of Being Part of Scoffs We value our people and are proud to offer a range of meaningful benefits that support you in and out of work: ? Instant Perks with Boostworks - Access exclusive discounts and team rewards from day one ? We've Got Your Back - Free, confidential support through our Employee Assistance Programme (Life & Progress) ? Wagestream Access - Gain real-time access to your earnings, budgeting tools, and smart savings ? Secure Your Future - Join our Company Pension Scheme and build long-term financial security ? Learn While You Lead - Develop your skills with tailored leadership training and qualifications via Yuzu Training ? Free Lunch & Drinks Every Shift - Enjoy lunch and handcrafted drinks on the house ? Perks That Go Beyond You - Get discounts for yourself on & off shift! ? Loyalty Pays Off - Get recognised through long service awards as you grow your career with us ? We Celebrate You - From day one to key milestones, we make every achievement count ? Team Wins = Bonus Time - Hit your targets and share in store-wide performance bonuses Ready to Lead a Store, Inspire a Team, and Deliver Greatness? If you're a passionate, results-driven leader with a heart for people and a head for business, we'd love to hear from you. Click the link below to apply and take the next step in your journey with Scoffs Group today.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Costa Store Manager - Bridport employer: Scoffs Group
Scoffs Group in Devizes is an exceptional employer that prioritises employee growth and development, offering leadership training and performance bonuses to enhance your career. With a vibrant work culture centred around teamwork and customer satisfaction, you'll thrive in an environment that values your contributions and rewards your efforts with exclusive discounts and opportunities for advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Costa Store Manager - Bridport
✨Tip Number 1
Familiarise yourself with Costa Coffee's brand values and customer service standards. Understanding what makes them the nation's favourite coffee will help you align your management style with their expectations.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Highlight any specific achievements that demonstrate your ability to exceed KPIs and enhance sales.
✨Tip Number 3
Network with current or former employees of Costa Coffee to gain insights into the company culture and expectations for a Store Manager. This can provide you with valuable information to discuss during your interview.
✨Tip Number 4
Prepare to discuss your experience with delivery partners like Uber, as this could set you apart from other candidates. Be ready to explain how you can leverage such partnerships to boost store performance.
We think you need these skills to ace Costa Store Manager - Bridport
Some tips for your application 🫡
Understand the Brand:Familiarise yourself with Costa Coffee and Scoffs. Highlight your passion for coffee and customer service in your application, showing that you align with their values and brand standards.
Tailor Your CV:Make sure your CV reflects your supervisory or management experience in customer-facing roles. Emphasise any achievements related to team leadership, financial performance, and customer satisfaction.
Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've led teams, exceeded targets, and delivered excellent customer experiences.
Highlight Relevant Experience:If you have experience working with delivery partners like Uber, be sure to mention it. This could set you apart from other candidates and demonstrate your commercial awareness.
How to prepare for a job interview at Scoffs Group
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the Costa brand during the interview. Share any personal experiences or stories that highlight your enthusiasm for coffee culture, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated staff, resolved conflicts, and achieved targets.
✨Understand Financial Performance
Be ready to discuss how you have maximised financial performance in previous roles. Familiarise yourself with key performance indicators (KPIs) relevant to retail management, and be prepared to explain how you would apply this knowledge at Costa.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face as a Store Manager and how you would handle them, particularly in relation to customer service and team dynamics.
