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- Tasks: Make and serve delicious Costa Coffee while creating memorable customer experiences.
- Company: Join Scoffs Group, the UK's largest Costa Coffee franchise, known for its exceptional service.
- Benefits: Enjoy free drinks, discounts on food, and great career development opportunities.
- Why this job: Be part of a fun, passionate team that loves coffee and values customer happiness.
- Qualifications: No experience needed, just a positive attitude and a love for people and coffee.
- Other info: Participate in fundraising activities and enjoy a supportive work environment.
Scoffs Group is the largest franchise of Costa Coffee in the UK. If you have a passion for great coffee, and creating memorable experiences, this could be the best career move you ever make! You’ll learn to craft the perfect coffee, deliver it with warmth and friendliness, as well as play a vital role in building the very best team environment.
A bit about us... We’re an award-winning franchise who prides ourselves on being exceptional – just like the brand we represent, Costa Coffee has been voted the nation’s favourite coffee for 11 years. At Scoffs, you’ll be part of a genuine and warm team that shares a love for coffee, and a desire to deliver great experiences to our customers, our communities and to our people.
A bit about the role... Day to day you’ll be making coffee. But not just any coffee, Costa Coffee! You’ll perfect your craft through amazing training, taking care to make every customer experience an awesome one. In addition to this you will enjoy the following:
- Crafting great coffee with your passion and energy for that perfect blend
- Serving customers with a smile and creating moments that matter, ensuring customers walk away happy, and we see them again very soon
- Be knowledgeable and confident about all Costa products in order to advise customers
- Maintaining health & safety and cleanliness across the store always
- Most importantly: have fun at work and support your team to do the same
A bit about you… A great Barista will love coffee and have a genuine passion for people, as well as the desire to learn and be the best they can be. No experience is required, just a can-do attitude and:
- A positive outlook with bags of personality
- A passion for delivering excellence in everything you do
- Good communication skills because you will be talking to our amazing customers daily
- Courage to show your confidence
- You will often need to multitask, therefore a hard-working attitude is key here
What we can offer... Here are a few of the things we offer in return:
- Great opportunities to develop yourself and progress your career
- Free handmade drinks plus 50% discount on food and bottled drink (whilst on shift)
- A discount card that allows 25% off in Costa outlets throughout the UK
- Various incentives, with a bespoke team member reward programme plus a great employee assistance program
- Opportunity to make a difference by partaking in – and innovating – fundraising activities
- Company pension scheme
Click on the link to apply!
Costa Barista employer: Scoffs Group
Contact Detail:
Scoffs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and products. Knowing the different types of coffee and their preparation methods will not only impress your interviewers but also show your genuine passion for coffee.
✨Tip Number 2
Practice your customer service skills. Since this role involves interacting with customers daily, demonstrating your ability to create a warm and friendly atmosphere during your interactions can set you apart from other candidates.
✨Tip Number 3
Showcase your teamwork abilities. Be prepared to discuss examples of how you've worked well in a team environment, as this role emphasises building a supportive team culture.
✨Tip Number 4
Demonstrate your enthusiasm for learning. Express your eagerness to undergo training and develop your barista skills, as this shows that you're committed to delivering excellence in your work.
We think you need these skills to ace Costa Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Scoffs Group is looking for in a Costa Barista. Highlight your passion for coffee and customer service in your application.
Tailor Your CV: Make sure your CV reflects your personality and enthusiasm for the role. Include any relevant experience, even if it's not directly related to coffee, that showcases your communication skills and ability to work in a team.
Craft a Personal Cover Letter: Write a cover letter that expresses your love for coffee and your desire to create memorable experiences for customers. Mention specific qualities that make you a great fit for the team at Scoffs Group.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Scoffs Group
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Talk about your favourite types of coffee and any experiences you've had with coffee culture. This will demonstrate your genuine interest in the role and align with Scoffs Group's values.
✨Emphasise Customer Service Skills
Since the role involves interacting with customers, highlight any previous experience you have in customer service. Share examples of how you've created positive experiences for customers in the past, even if it's from a different job or setting.
✨Demonstrate Team Spirit
Scoffs Group values a warm team environment, so be prepared to discuss how you work well in a team. Share stories that showcase your ability to support colleagues and contribute to a positive workplace atmosphere.
✨Prepare for Multitasking Questions
As a Barista, you'll need to juggle multiple tasks. Be ready to answer questions about how you handle busy situations and manage your time effectively. Providing specific examples will help illustrate your multitasking abilities.
