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- Tasks: Lead a team to deliver exceptional coffee experiences and drive store operations.
- Company: Join the UK's largest Costa Coffee franchise, Scoffs Group.
- Benefits: Enjoy perks like free lunch, discounts, and early access to earnings.
- Why this job: Perfect for coffee lovers wanting to grow in a dynamic hospitality career.
- Qualifications: Passion for coffee, strong people skills, and a growth mindset.
- Other info: Be part of a supportive community that celebrates success and development.
The predicted salary is between 25000 - 30000 £ per year.
As an Assistant Store Manager, you'll support the Store Manager in leading the team to deliver exceptional results and memorable customer experiences. You'll take full ownership of shifts, ensuring smooth operations and upholding Costa's brand and quality standards – all while bringing your own personality to the role.
Key Responsibilities:
- Acting as shift leader in the Store Manager's absence, overseeing all aspects of the store
- Driving a positive team culture and coaching Baristas and Barista Maestros
- Ensuring the perfect coffee every time – maintaining standards of grind, dose, and recipe
- Launching new drinks and leading seasonal campaigns with enthusiasm
- Delivering outstanding customer service across in-store, Costa Collect, and Delivery platforms
- Taking a hands-on approach to daily operations, training, and team development
- Setting high standards in all you do – from cleanliness and compliance to sales and service
To succeed in this role, you’ll bring:
- A passion for coffee, people, and excellent customer service
- Previous experience supervising shift teams (preferred but not essential)
- Great communication and coaching skills
- Confidence to take charge and adapt quickly
- Full flexibility with working hours
- A growth mindset – you want to develop yourself while helping others do the same
At Scoffs Group, we’re proud to be the largest Costa Coffee franchise in the UK. We’re on the lookout for an ambitious and hands-on Assistant Store Manager to support day-to-day operations, drive team performance, and ensure every customer enjoys an unforgettable Costa experience.
Benefits & Perks:
- Instant Perks with Boostworks – unlock exclusive discounts and team-member rewards from day one
- We’ve Got Your Back – free, confidential support via our Employee Assistance Programme (Life & Progress)
- Wagestream Access – take control of your pay, access earnings early, and manage finances with ease
- Secure Your Future – contribute to our Company Pension Scheme and plan ahead confidently
- Learn While You Earn – access training and apprenticeships through our partners at Yuzu Training
- Free Lunch & Drinks on Shift – enjoy lunch and handcrafted drinks
- Perks That Go Beyond You – get discounts for yourself on & off shift!
- Loyalty Pays Off – receive long-service awards and recognition for your dedication
- We Celebrate You – from day one milestones to big wins, we make every moment matter
- Team Wins = Bonus Time – celebrate success with store-wide bonuses when targets are smashed
If you’re ready to develop your leadership skills, inspire a brilliant team, and build a fulfilling future with a brand you’re proud of, we’d love to hear from you.
Costa Assistant Store Manager - Truro in City of Westminster employer: Scoffs Group
Contact Detail:
Scoffs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Assistant Store Manager - Truro in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Scoffs Group's social media and website. This will help you understand their values and how you can fit in, plus it shows you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. Being able to share these experiences will show that you’re ready to step up as an Assistant Store Manager.
✨Tip Number 3
Be prepared to demonstrate your passion for coffee! Whether it's discussing your favourite brews or sharing what makes a great customer experience, showing your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re keen on the role and appreciate the opportunity.
We think you need these skills to ace Costa Assistant Store Manager - Truro in City of Westminster
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had with coffee or customer service that highlight your enthusiasm. We want to see how you connect with our brand and the Costa experience.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so make sure to showcase any previous leadership roles or experiences. Talk about how you've motivated others and created a positive team culture. We’re looking for natural leaders who can inspire!
Be Yourself: We value personality just as much as qualifications! Don’t be afraid to let your unique character come through in your application. Whether it’s your communication style or your approach to problem-solving, we want to know what makes you, you!
Apply Through Our Website: Make sure to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Scoffs Group
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee, brewing methods, and what makes Costa's offerings unique. This will show your passion for coffee and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a shift. Highlight how you motivated others and handled challenges. This will demonstrate that you're ready to step up as an Assistant Store Manager.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering outstanding customer service. Think of specific instances where you went above and beyond for customers. This aligns perfectly with Costa's focus on memorable customer experiences.
✨Ask Insightful Questions
Prepare thoughtful questions about the store culture, team dynamics, and growth opportunities within Scoffs Group. This shows your genuine interest in the role and helps you assess if it's the right fit for you.