At a Glance
- Tasks: Lead a team to deliver exceptional coffee experiences and drive store operations.
- Company: Join an award-winning Costa Coffee franchise with a passion for great service.
- Benefits: Enjoy perks like discounts, free lunch, and bonuses for smashing targets.
- Other info: Flexible hours and opportunities for training and career growth.
- Why this job: Develop your leadership skills while working in a fun, fast-paced environment.
- Qualifications: Passion for coffee and people, with strong communication skills.
The predicted salary is between 25000 - 30000 € per year.
As an Assistant Store Manager, you'll support the Store Manager in leading the team to deliver exceptional results and memorable customer experiences. You'll take full ownership of shifts, ensuring smooth operations and upholding Costa's brand and quality standards, all while bringing your own personality to the role.
Responsibilities
- Act as shift leader in the Store Manager's absence, overseeing all aspects of the store
- Drive a positive team culture and coach Baristas and Barista Maestros
- Ensure the perfect coffee every time - maintaining standards of grind, dose, and recipe
- Launch new drinks and lead seasonal campaigns with enthusiasm
- Deliver outstanding customer service across in-store, Costa Collect, and Delivery platforms
- Take a hands‑on approach to daily operations, training and team development
- Set high standards in all you do, from cleanliness and compliance to sales and service
You are a natural motivator with a commercial mindset, strong people skills, and a focus on quality. You lead from the front, inspiring others, and thrive in a fast‑paced environment.
Qualifications
- A passion for coffee, people and excellent customer service
- Previous experience supervising shift teams (preferred but not essential)
- Great communication and coaching skills
- Confidence to take charge and adapt quickly
- Full flexibility with working hours
- A growth mindset – you want to develop yourself while helping others do the same
Company Overview
We are an award‑winning Costa Coffee franchise, proudly representing Costa Coffee – the UK's favourite coffee brand for 11 years in a row. Our teams are built on warmth, inclusivity and a shared love of great coffee and even better service.
Benefits
- Instant Perks with Boostworks – unlock exclusive discounts and team member rewards from day one
- Employee Assistance Programme – free, confidential support via Life & Progress
- Wagestream Access – take control of your pay, access earnings early and manage finances with ease
- Company Pension Scheme – secure your future and plan ahead confidently
- Training and apprenticeships through Yuzu Training – learn while you earn
- Free lunch and drinks on shift – enjoy lunch and handcrafted drinks
- Discounts for yourself on and off shift
- Long service awards and recognition – loyalty pays off
- Store‑wide bonuses when targets are smashed – team wins = bonus time
Ready to Lead the Way? If you’re ready to develop your leadership skills, inspire a brilliant team and build a fulfilling future with a brand you’re proud of, we’d love to hear from you.
Costa Assistant Store Manager - Jersey in City of Westminster employer: Scoffs Group
As an Assistant Store Manager at our award-winning Costa Coffee franchise in Jersey, you'll be part of a vibrant team that values warmth, inclusivity, and a shared passion for exceptional coffee and service. We offer a supportive work culture with numerous growth opportunities, including training and apprenticeships, alongside attractive benefits such as flexible pay access, employee discounts, and store-wide bonuses, making it an excellent place to develop your leadership skills while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Costa Assistant Store Manager - Jersey in City of Westminster
✨Tip Number 1
Get to know the company culture before your interview. Dive into Costa's values and mission, and think about how your personality aligns with them. This will help you connect better during the chat!
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. We want to hear how you can inspire others and keep the coffee flowing smoothly.
✨Tip Number 3
Show off your passion for coffee! Whether it's your favourite brew or a memorable customer service moment, let your enthusiasm shine through. It’s all about making that personal connection.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you note can go a long way in showing your interest and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Costa Assistant Store Manager - Jersey in City of Westminster
Some tips for your application 🫡
Show Your Passion for Coffee:Let your love for coffee shine through in your application! Share any experiences or stories that highlight your enthusiasm for the beverage and how it connects to your customer service skills.
Highlight Your Leadership Skills:As an Assistant Store Manager, you'll be leading a team. Make sure to showcase any previous experience where you've motivated or coached others. We want to see how you can inspire a positive team culture!
Be Yourself:Costa is all about personality, so don’t be afraid to let yours come through in your written application. Use a friendly tone and share what makes you unique – we love authenticity!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get to know you better!
How to prepare for a job interview at Scoffs Group
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee, brewing methods, and what makes Costa's offerings unique. This will show your passion for coffee and help you connect with the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed a shift in the past. Highlight your ability to motivate others and maintain high standards, as this is crucial for the Assistant Store Manager role.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering outstanding customer service. Share specific instances where you went above and beyond for customers, as this aligns perfectly with Costa's commitment to memorable experiences.
✨Demonstrate Flexibility and Adaptability
Costa operates in a fast-paced environment, so be prepared to talk about how you've adapted to changes or challenges in previous roles. Show that you're ready to take charge and handle whatever comes your way!
