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For Companies At a Glance
- Tasks: Lead the team to deliver exceptional coffee experiences and manage daily store operations.
- Company: Join Costa, a leading coffee brand with a vibrant team culture.
- Benefits: Enjoy perks like discounts, free meals, and early access to your pay.
- Other info: Flexible hours and opportunities for personal development await you.
- Why this job: Be a part of a passionate team and inspire others while serving great coffee.
- Qualifications: Strong people skills, a passion for coffee, and a growth mindset.
The predicted salary is between 25000 - 30000 £ per year.
Support the Store Manager in leading the team to deliver exceptional results and memorable customer experiences. Take full ownership of shifts, ensuring smooth operations and upholding Costa’s brand and quality standards.
Key responsibilities
- Act as shift leader in the Store Manager’s absence, overseeing all aspects of the store
- Drive a positive team culture and coach Baristas and Barista Maestros
- Ensure the perfect coffee every time – maintaining standards of grind, dose, and recipe
- Launch new drinks and lead seasonal campaigns with enthusiasm
- Deliver outstanding customer service across in-store, Costa Collect, and Delivery platforms
- Take a hands-on approach to daily operations, training, and team development
- Set high standards in all you do – from cleanliness and compliance to sales and service
What You'll Bring
- Natural motivator with a commercial mindset, strong people skills, and a focus on quality.
- Lead from the front, inspire others, and thrive in a fast-paced environment.
Required qualities
- Passion for coffee, people, and excellent customer service
- Previous experience supervising shift teams (preferred but not essential)
- Great communication and coaching skills
- Confidence to take charge and adapt quickly
- Full flexibility with working hours
- Growth mindset – eager to develop yourself while helping others do the same
Benefits
- Instant Perks with Boostworks – unlock exclusive discounts and rewards from day one
- Employee Assistance Programme – free confidential support
- Wagestream Access – take control of your pay and access earnings early
- Company Pension Scheme – contribute and plan ahead confidently
- Learning and apprenticeships through our partners at Yuzu Training
- Free lunch and drinks on shift – enjoy lunch and handcrafted drinks
- Discounts on and off shift for you
- Long service awards and recognition
- Store-wide bonuses when targets are smashed
Costa Assistant Store Manager in Truro employer: Scoffs Group UK
Contact Detail:
Scoffs Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Assistant Store Manager in Truro
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since you'll be leading a team, think of examples where you've motivated others or handled tricky situations. Be ready to share these stories during your chat with the hiring manager.
✨Tip Number 3
Show your passion for coffee! Whether it's discussing your favourite brews or sharing your experiences with customers, let your enthusiasm shine through. It’s all about connecting with the brand and the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Costa family right from the start.
We think you need these skills to ace Costa Assistant Store Manager in Truro
Some tips for your application 🫡
Show Your Passion for Coffee: Let us know why you love coffee and what it means to you! Share your experiences with coffee culture and how you can bring that passion to our team. A genuine enthusiasm for coffee can really make your application stand out.
Highlight Your People Skills: We’re all about teamwork here at Costa, so make sure to showcase your ability to motivate and inspire others. Talk about any previous experiences where you’ve led a team or helped someone develop their skills – we want to see your coaching side!
Be Specific About Your Experience: If you’ve got experience in a similar role, don’t be shy! Detail your responsibilities and achievements in past positions. Even if you haven’t been a shift supervisor before, any relevant experience can help us see how you’d fit into the Assistant Store Manager role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our amazing benefits. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Scoffs Group UK
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee, brewing methods, and what makes Costa's offerings unique. This will show your passion for coffee and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed a shift in the past. Highlight your ability to motivate others and maintain high standards, as this is crucial for the Assistant Store Manager role.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering outstanding customer service. Share specific instances where you went above and beyond for customers, as this aligns perfectly with Costa's focus on memorable experiences.
✨Demonstrate Flexibility and Adaptability
Costa operates in a fast-paced environment, so be prepared to talk about how you've adapted to changing situations in previous roles. Show that you're ready to take charge and handle challenges with confidence.