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For Companies At a Glance
- Tasks: Lead a team, craft amazing coffee, and create a welcoming atmosphere for customers.
- Company: Join the UK's largest Costa Coffee franchise with a supportive culture.
- Benefits: Flexible hours, exclusive discounts, and access to counselling support.
- Other info: Great opportunity for personal development in a dynamic environment.
- Why this job: Be part of a fun team that values growth and celebrates every win.
- Qualifications: No experience needed, just a love for coffee and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Join the UK’s Largest Costa Franchise. Love coffee? Love people even more? Then this might just be the most rewarding move you’ll make in your career. At Scoffs Group, we’re the largest Costa Coffee franchise in the UK, and we’re on the lookout for passionate, upbeat individuals to join us as Barista Maestros (Team Leaders) — bringing energy, leadership, and warmth to every shift.
Who We Are
We’re an award-winning franchise, proudly representing the UK’s favourite coffee brand for over a decade. Our mission? Simple: serve great coffee, create standout experiences, and support the communities we’re part of. When you join Scoffs, you're not just starting a job — you're becoming part of a team that genuinely cares. We support each other, grow together, and celebrate every win — big or small.
The Role:
Barista Maestro (Team Leader) - 15 hrs per week, fully flexible. As a Barista Maestro, you’ll take centre stage — not just crafting quality Costa coffee but inspiring your team and creating a welcoming atmosphere for every customer. Your key responsibilities will include:
- Crafting consistently great coffee with skill and care
- Delivering outstanding customer service that leaves a lasting impression
- Leading by example and supporting your team to meet brand standards
- Taking responsibility when the Store Manager or Assistant Manager isn't present
- Managing stock, supporting with deliveries, and maintaining store hygiene
- Building a team culture where everyone feels supported, confident, and proud
- And of course, having fun while doing it all!
What You’ll Bring
You don’t need previous experience to succeed — just the right attitude and a willingness to learn. We’ll give you all the training and tools you need. You’ll shine if you have:
- A genuine love for coffee and people
- A positive, can-do attitude with plenty of personality
- Strong communication and teamwork skills
- Confidence to lead by example
- The ability to stay cool under pressure and multitask like a pro
The Perks of Being One of Us
We believe in looking after our people, and we’ve packed our rewards with everything you need — and more — to thrive: Instant Perks with Boostworks – Enjoy exclusive discounts and rewards from day one. We've Got Your Back – Access free, confidential counselling via our Employee Assistance Programme.
Costa Barista Maestro - Team Leader in Norfolk employer: Scoffs Group UK
Contact Detail:
Scoffs Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Barista Maestro - Team Leader in Norfolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out Scoffs Group's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their coffee-loving family.
✨Tip Number 2
Practice your barista skills! Even if you’re new to coffee-making, watch some videos or try making a few drinks at home. Showing that you’re eager to learn and have a passion for coffee can really set you apart during the interview.
✨Tip Number 3
Be ready to share your people skills! As a Barista Maestro, you'll be leading a team and interacting with customers. Think of examples from your past experiences where you've shown great teamwork or customer service — this will highlight your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Scoffs Group team. Don’t forget to follow up after applying — a little enthusiasm goes a long way!
We think you need these skills to ace Costa Barista Maestro - Team Leader in Norfolk
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share why you’re excited about the role and how you connect with our mission of serving great coffee and creating standout experiences.
Highlight Your People Skills: As a Barista Maestro, you'll be leading a team and interacting with customers. Make sure to showcase your strong communication skills and any previous experience where you've worked well with others or provided excellent customer service.
Be Yourself: We want to see your personality! Don’t be afraid to let your unique traits come through in your application. Whether it’s your upbeat attitude or your ability to stay cool under pressure, we’re looking for individuals who can bring energy to our team.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Scoffs Group UK
✨Show Your Passion for Coffee
Make sure to express your genuine love for coffee during the interview. Talk about your favourite brews, how you enjoy crafting the perfect cup, and any experiences you've had that highlight your enthusiasm for coffee culture.
✨Demonstrate Leadership Skills
As a Barista Maestro, you'll be leading a team. Share examples from your past where you've taken charge or supported others. Highlight your ability to inspire and motivate, even if it's from a previous role or a group project.
✨Emphasise Customer Service Experience
Outstanding customer service is key in this role. Prepare to discuss times when you've gone above and beyond for a customer. Use specific examples that showcase your communication skills and ability to create memorable experiences.
✨Be Yourself and Have Fun
Scoffs Group values personality and a positive attitude. Don’t be afraid to let your true self shine during the interview. Show your upbeat nature and willingness to have fun while working, as this aligns perfectly with their team culture.