At a Glance
- Tasks: Lead a passionate team to deliver exceptional coffee experiences and drive store success.
- Company: Join Scoffs Group, the largest Costa Coffee franchise in the UK.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Be part of an award-winning franchise with a focus on quality and improvement.
- Why this job: Make a real impact in your community while leading a dynamic team.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 25000 - 32000 € per year.
Lead With Purpose – Become a Store Manager at Scoffs Group, the UK’s largest Costa Coffee franchise. Are you a motivated leader with a passion for people and a love for exceptional coffee? If you're ready to take the next big step in your career, we have the opportunity for you.
At Scoffs Group, we’re proud to be the largest Costa Coffee franchise in the UK, and we’re looking for a driven, people-first Store Manager to lead from the front and inspire their team to deliver unforgettable customer experiences every day.
Who We Are
We’re an award‑winning franchise, representing the nation’s favourite coffee brand, Costa Coffee, for over 11 years running. Our teams are at the heart of everything we do – from crafting the perfect flat white to creating a positive impact in the communities we serve. Joining Scoffs means joining a network of supportive, passionate people who care about quality, team spirit, and continuous improvement.
The Role: Store Manager
As Store Manager, you’ll be the driving force behind your store’s success — setting the tone, coaching your team, and making sure every customer receives an unbeatable Costa experience. You’ll lead from the front and take full ownership of your store's performance, people, and day‑to‑day operations.
Your key responsibilities will include:
- Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers
- Delivering an exceptional customer experience while upholding brand standards
- Managing store performance and driving key metrics including sales, customer satisfaction, and team engagement
- Ensuring operational excellence, including compliance, cleanliness, and health
Costa Store Manager in Hampshire employer: Scoffs Group UK
At Scoffs Group, the largest Costa Coffee franchise in the UK, we pride ourselves on fostering a vibrant work culture that prioritises team spirit and personal growth. As a Store Manager, you will not only lead a passionate team but also benefit from extensive training and development opportunities, ensuring your career flourishes in a supportive environment. Join us to make a meaningful impact in your community while enjoying the perks of working with a brand that values quality and exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Costa Store Manager in Hampshire
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Scoffs Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your passion for coffee! When you get the chance to meet with hiring managers, share your love for exceptional coffee and customer service. It’s all about connecting your personal passion with the role.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios as a Store Manager. We want to see your leadership skills in action, so have some examples ready that showcase your ability to inspire and manage a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Scoffs family.
We think you need these skills to ace Costa Store Manager in Hampshire
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share any experiences you have with coffee culture or how you've created memorable customer experiences in the past. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the Costa family.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've inspired others, coached a team, or improved performance. We’re looking for someone who can motivate and uplift their team, so let us know how you’ve done that before!
Be Specific About Your Achievements:Don’t just say you’re great at managing a store; give us the details! Include specific metrics or achievements from your previous roles that demonstrate your ability to drive sales and enhance customer satisfaction. We love numbers and success stories, so make sure to include them in your application.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Scoffs Group!
How to prepare for a job interview at Scoffs Group UK
✨Know Your Coffee
As a Store Manager at Scoffs Group, you’ll need to show your passion for coffee. Brush up on your knowledge of Costa's menu and be ready to discuss your favourite drinks. This will not only demonstrate your enthusiasm but also your ability to connect with the team and customers.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach. Think of examples where you've inspired a team or improved performance. Highlight how you can motivate Baristas and Assistant Managers to deliver exceptional customer experiences while maintaining a positive work environment.
✨Understand the Brand Values
Familiarise yourself with Scoffs Group’s mission and values. Be ready to explain how you align with their commitment to quality and community impact. This shows that you’re not just looking for a job, but that you genuinely want to contribute to their success.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations. This not only shows your interest in the role but also helps you assess if this is the right fit for you and your career goals.
