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For Companies At a Glance
- Tasks: Lead a team, deliver exceptional customer experiences, and drive store performance.
- Company: Join Scoffs Group, the UK's largest Costa Coffee franchise with a people-first culture.
- Benefits: Enjoy free lunch, exclusive discounts, and tailored leadership training.
- Other info: Dynamic role with opportunities for career growth and performance bonuses.
- Why this job: Inspire your team and make a real impact in a fast-paced coffee environment.
- Qualifications: Previous management experience and a passion for coaching high-performing teams.
The predicted salary is between 30000 - 40000 £ per year.
Lead With Purpose – Become a Store Manager at Scoffs Group, the UK’s Largest Costa Coffee Franchise. Are you a motivated leader with a passion for people and a love for exceptional coffee? If you're ready to take the next big step in your career, we have the opportunity for you.
At Scoffs Group, we’re proud to be the largest Costa Coffee franchise in the UK, and we’re looking for a driven, people-first Store Manager to lead from the front and inspire their team to deliver unforgettable customer experiences every day.
Who We Are
We’re an award‑winning franchise, representing the nation’s favourite coffee brand, Costa Coffee, for over 11 years running. Our teams are at the heart of everything we do – from crafting the perfect flat white to creating a positive impact in the communities we serve. Joining Scoffs means joining a network of supportive, passionate people who care about quality, team spirit, and continuous improvement.
The Role: Store Manager - Temporary
As Store Manager, you’ll be the driving force behind your store’s success — setting the tone, coaching your team, and making sure every customer receives an unbeatable Costa experience. You’ll lead from the front and take full ownership of your store's performance, people, and day‑to‑day operations.
Your key responsibilities will include:
- Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers
- Delivering an exceptional customer experience while upholding brand standards
- Managing store performance and driving key metrics including sales, customer satisfaction, and team engagement
- Ensuring operational excellence, including compliance, cleanliness, and health & safety
- Recruiting, onboarding, and developing your team with clear growth plans
- Driving commercial success through smart decision‑making and team motivation
- Launching seasonal campaigns and ensuring flawless execution on the shop floor
What You’ll Bring
We’re looking for a dynamic and experienced leader who thrives in a fast‑paced environment and understands how to balance people, performance, and operational excellence. To be successful in this role, you’ll need:
- Previous management experience in retail, hospitality, or a similar customer‑facing role
- A passion for people development, coaching, and leading high‑performing teams
- Strong commercial acumen with a results‑driven mindset
- Excellent communication and organisational skills
- Full flexibility with working hours and a proactive attitude
- A hands‑on leadership style and a love for great coffee
The Perks of Being Part of Scoffs
We value our people and are proud to offer a range of meaningful benefits that support you in and out of work:
- Instant Perks with Boostworks – Access exclusive discounts and team rewards from day one
- We've Got Your Back – Free, confidential support through our Employee Assistance Programme (Life & Progress)
- Wagestream Access – Gain real‑time access to your earnings, budgeting tools, and smart savings
- Secure Your Future – Join our Company Pension Scheme and build long‑term financial security
- Learn While You Lead – Develop your skills with tailored leadership training and qualifications via Yuzu Training
- Free Lunch & Drinks Every Shift – Enjoy lunch and handcrafted drinks on the house
- Perks That Go Beyond You – Get discounts for yourself on & off shift!
- Loyalty Pays Off – Get recognised through long service awards as you grow your career with us
- We Celebrate You – From day one to key milestones, we make every achievement count
- Team Wins = Bonus Time – Hit your targets and share in store‑wide performance bonuses
Ready to Lead a Store, Inspire a Team, and Deliver Greatness? If you’re a passionate, results‑driven leader with a heart for people and a head for business, we’d love to hear from you. Click the link below to apply and take the next step in your journey with Scoffs Group today.
Costa Store Manager (Fixed Term Cover) in Diss employer: Scoffs Group UK
Contact Detail:
Scoffs Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Store Manager (Fixed Term Cover) in Diss
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and retail industry. You never know who might have a lead on a Store Manager position or can put in a good word for you at Scoffs Group.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. Think about how you can showcase your passion for people and exceptional coffee during the chat!
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your enthusiasm for the role shines through. We want to see your love for coffee and your drive to inspire a team.
✨Tip Number 4
Follow up after your interview with a thank-you note. It’s a great way to express your appreciation and reiterate your excitement about the opportunity to lead at Scoffs Group!
We think you need these skills to ace Costa Store Manager (Fixed Term Cover) in Diss
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences you have that highlight your enthusiasm for the brand and how it aligns with our mission at Scoffs Group.
Highlight Your Leadership Skills: We want to see how you've led teams in the past. Use specific examples in your application to demonstrate your management style and how you've inspired others to achieve great results.
Be Results-Driven: Make sure to include any metrics or achievements from your previous roles that showcase your commercial acumen. We love seeing candidates who can back up their claims with solid evidence of success!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at Scoffs Group.
How to prepare for a job interview at Scoffs Group UK
✨Know Your Coffee
As a Store Manager at Scoffs Group, your passion for coffee is key. Brush up on Costa's menu and be ready to discuss your favourite drinks and how you would inspire your team to deliver exceptional customer experiences. Show them you’re not just a manager, but a coffee enthusiast!
✨Lead with Examples
Prepare to share specific examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved customer satisfaction. This will demonstrate your hands-on leadership style and ability to drive performance.
✨Understand the Metrics
Familiarise yourself with key performance indicators relevant to retail management, such as sales figures and customer feedback. Be ready to discuss how you would use these metrics to enhance store performance and team engagement at Scoffs Group.
✨Show Your People Skills
Since this role is all about people, be prepared to talk about your approach to coaching and developing your team. Share your strategies for fostering a positive work environment and how you plan to recruit and onboard new talent effectively.