At a Glance
- Tasks: Lead a passionate team and ensure every customer enjoys their perfect coffee experience.
- Company: Join Scoffs Group, the UK's largest Costa Coffee franchise with a supportive culture.
- Benefits: Enjoy competitive salary, discounts, free lunch, and career development opportunities.
- Other info: Celebrate successes with bonuses and enjoy a dynamic work environment.
- Why this job: Grow your leadership skills while working in a vibrant coffee-loving community.
- Qualifications: Passion for coffee, strong people skills, and a desire to inspire others.
The predicted salary is between 29595 - 29595 £ per year.
Salary of £29,595
Step Up as an Assistant Store Manager – Grow with Scoffs Group
Proud to be the UK's Largest Costa Coffee Franchise
Are you a natural leader with a passion for coffee and people? Looking for the next step in your hospitality career? This could be the opportunity you've been waiting for. At Scoffs Group, we're proud to be the largest Costa Coffee franchise in the UK. We're on the lookout for an ambitious and hands-on Assistant Store Manager to support day-to-day operations, drive team performance, and ensure every customer enjoys an unforgettable Costa experience.
Who We Are
We're an award-winning franchise, proudly representing Costa Coffee – the UK's favourite coffee brand 11 years in a row. Our teams are built on warmth, inclusivity, and a shared love of great coffee and even better service. At Scoffs, you'll be part of a close-knit community that supports one another, celebrates success, and never stops growing.
The Role: Assistant Store Manager
As an Assistant Store Manager, you'll support the Store Manager in leading the team to deliver exceptional results and memorable customer experiences. You'll take full ownership of shifts, ensuring smooth operations and upholding Costa's brand and quality standards – all while bringing your own personality to the role.
Key responsibilities include:
- Acting as shift leader in the Store Manager's absence, overseeing all aspects of the store
- Driving a positive team culture and coaching Baristas and Barista Maestros
- Ensuring the perfect coffee every time – maintaining standards of grind, dose, and recipe
- Launching new drinks and leading seasonal campaigns with enthusiasm
- Delivering outstanding customer service across in-store, Costa Collect, and Delivery platforms
- Taking a hands-on approach to daily operations, training, and team development
- Setting high standards in all you do – from cleanliness and compliance to sales and service
What You'll Bring
You'll be a natural motivator with a commercial mindset, strong people skills, and a focus on quality. You lead from the front, inspiring others, and thrive in a fast-paced environment. To succeed in this role, you'll bring:
- A passion for coffee, people, and excellent customer service
- Previous experience supervising shift teams (preferred but not essential)
- Great communication and coaching skills
- Confidence to take charge and adapt quickly
- Full flexibility with working hours
- A growth mindset – you want to develop yourself while helping others do the same
The Perks of Being Part of Scoffs
We believe great people deserve great rewards. Here's what you'll enjoy as part of our team:
- Instant Perks with Boostworks – Unlock exclusive discounts and team member rewards from day one
- We've Got Your Back – Free, confidential support via our Employee Assistance Programme (Life & Progress)
- Wagestream Access – Take control of your pay, access earnings early, and manage finances with ease
- Secure Your Future – Contribute to our Company Pension Scheme and plan ahead confidently
- Learn While You Earn – Access training and apprenticeships through our partners at Yuzu Training
- Free Lunch & Drinks on Shift – Enjoy lunch and handcrafted drinks
- Perks That Go Beyond You – Get discounts for yourself on & off shift
- Loyalty Pays Off – Receive long service awards and recognition for your dedication
- We Celebrate You – From day one milestones to big wins, we make every moment matter
- Team Wins = Bonus Time – Celebrate success with store-wide bonuses when targets are smashed
Ready to Lead the Way?
If you're ready to develop your leadership skills, inspire a brilliant team, and build a fulfilling future with a brand you're proud of – we'd love to hear from you. Click the link below to apply and take your next step with Scoffs Group today.
Costa Assistant Store Manager employer: Scoffs Group UK
At Scoffs Group, the UK's largest Costa Coffee franchise, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. As an Assistant Store Manager, you'll not only lead a passionate team but also enjoy fantastic benefits such as early access to earnings, free meals during shifts, and opportunities for personal growth through training programmes. Join us in creating unforgettable coffee experiences while being part of a supportive community that celebrates success and encourages development.
StudySmarter Expert Advice🤫
We think this is how you could land Costa Assistant Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out Scoffs Group's social media and website to see what they're all about. This will help you connect with the team and show you're genuinely interested in being part of their coffee-loving community.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tough situation. Being able to share these stories will demonstrate your readiness for the Assistant Store Manager role.
✨Tip Number 3
Don’t just focus on your coffee knowledge; highlight your people skills too! Show how you can create a positive team culture and deliver outstanding customer service. Remember, it’s all about making every customer’s experience unforgettable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Scoffs Group family. Let’s get you brewing your career with us!
We think you need these skills to ace Costa Assistant Store Manager
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share any experiences you have that highlight your enthusiasm for the beverage and how it connects to your customer service skills.
Highlight Leadership Experience:As an Assistant Store Manager, you'll be leading a team. Make sure to mention any previous experience where you've motivated or coached others, even if it's just in a casual setting. We want to see that natural leader in you!
Be Yourself:We value personality just as much as qualifications. Don’t be afraid to inject a bit of your own style into your application. Show us who you are and how you can bring your unique flair to the Costa experience.
Apply Through Our Website:Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to join our amazing team at Scoffs Group!
How to prepare for a job interview at Scoffs Group UK
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee, brewing methods, and what makes Costa special. This will show your passion for the product and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or handled challenging situations in the past. Highlight your ability to motivate others and drive performance, as these are key qualities they’re looking for in an Assistant Store Manager.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering exceptional customer service. Share specific instances where you went above and beyond for customers, as this aligns perfectly with Scoffs Group's commitment to unforgettable experiences.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Scoffs Group. This not only shows your interest in the role but also helps you determine if it’s the right fit for you.
