Shift Lead: Elevate Coffee & Customer Experience in Cornwall
Shift Lead: Elevate Coffee & Customer Experience

Shift Lead: Elevate Coffee & Customer Experience in Cornwall

Cornwall Full-Time 25000 - 32000 £ / year (est.) No home office possible
Scoffs Group UK

At a Glance

  • Tasks: Lead the team and ensure exceptional customer experiences at Elevate Coffee.
  • Company: Scoffs-Group-UK, a vibrant coffee brand with a focus on quality.
  • Benefits: Enjoy discounts, a pension scheme, and flexible working hours.
  • Other info: Dynamic work environment with opportunities for personal growth.
  • Why this job: Join a passionate team and elevate your coffee game while developing leadership skills.
  • Qualifications: Great people skills and a love for coffee are essential.

The predicted salary is between 25000 - 32000 £ per year.

Scoffs-Group-UK is looking for an Assistant Store Manager in Truro to support the Store Manager and lead the team. You will oversee store operations, ensuring top-notch customer experiences and quality standards.

Key responsibilities include:

  • Shifting leadership
  • Team development
  • Maintaining high service standards

Ideal candidates have great people skills, a passion for coffee, and a flexible approach to working hours. Enjoy multiple perks, including discounts and a pension scheme.

Shift Lead: Elevate Coffee & Customer Experience in Cornwall employer: Scoffs Group UK

Scoffs-Group-UK is an excellent employer that values its team members and fosters a vibrant work culture in Truro. With a focus on employee development, you will have opportunities to grow your skills while enjoying benefits such as discounts and a pension scheme. Join us to be part of a passionate team dedicated to delivering exceptional coffee experiences and customer service.
Scoffs Group UK

Contact Detail:

Scoffs Group UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Lead: Elevate Coffee & Customer Experience in Cornwall

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even baristas you know. They might have insider info on job openings or can put in a good word for you.

✨Tip Number 2

Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently share why you're the perfect fit for the role. Highlight your passion for coffee and customer service!

✨Tip Number 3

Stay flexible! The coffee industry can be unpredictable, so show that you're adaptable and ready to take on different shifts or roles as needed. It’ll make you stand out!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team at Scoffs-Group-UK.

We think you need these skills to ace Shift Lead: Elevate Coffee & Customer Experience in Cornwall

Leadership Skills
Customer Service Skills
Team Development
Operational Management
Attention to Quality Standards
Flexibility
Passion for Coffee
Communication Skills

Some tips for your application 🫡

Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences or stories that highlight your enthusiasm for the beverage and how it connects to customer service.

Highlight Your People Skills: We want to see how you connect with others! Use your application to showcase examples of how you've successfully led a team or provided excellent customer experiences in the past.

Be Flexible and Open: Since the role requires a flexible approach to working hours, mention your availability and willingness to adapt. This shows us you're ready to jump in wherever needed!

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you into the process smoothly!

How to prepare for a job interview at Scoffs Group UK

✨Know Your Coffee

Make sure you brush up on your coffee knowledge! Understand different brewing methods, types of beans, and what makes a great cup of coffee. This will not only impress the interviewers but also show your passion for the product.

✨Showcase Your People Skills

As a Shift Lead, you'll be working closely with both customers and your team. Prepare examples of how you've successfully managed team dynamics or resolved customer issues in the past. This will highlight your ability to lead and create a positive environment.

✨Flexibility is Key

Since the role requires a flexible approach to working hours, be ready to discuss your availability and willingness to adapt. Share any previous experiences where you’ve had to adjust your schedule to meet business needs.

✨Understand Store Operations

Familiarise yourself with the day-to-day operations of a coffee shop. Be prepared to discuss how you would ensure high service standards and maintain quality. This shows that you’re proactive and ready to take on the responsibilities of the role.

Shift Lead: Elevate Coffee & Customer Experience in Cornwall
Scoffs Group UK
Location: Cornwall

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