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For Companies At a Glance
- Tasks: Lead the team to deliver exceptional coffee experiences and manage daily store operations.
- Company: Join Costa, a beloved coffee brand with a focus on quality and customer service.
- Benefits: Enjoy perks like discounts, free meals, and a supportive work environment.
- Other info: Flexible hours and opportunities for personal development await you!
- Why this job: Be a part of a passionate team and inspire others while serving great coffee.
- Qualifications: Strong people skills, a passion for coffee, and a growth mindset.
The predicted salary is between 25000 - 30000 £ per year.
Support the Store Manager in leading the team to deliver exceptional results and memorable customer experiences. Take full ownership of shifts, ensuring smooth operations and upholding Costa’s brand and quality standards.
Key responsibilities
- Act as shift leader in the Store Manager’s absence, overseeing all aspects of the store
- Drive a positive team culture and coach Baristas and Barista Maestros
- Ensure the perfect coffee every time – maintaining standards of grind, dose, and recipe
- Launch new drinks and lead seasonal campaigns with enthusiasm
- Deliver outstanding customer service across in-store, Costa Collect, and Delivery platforms
- Take a hands‑on approach to daily operations, training, and team development
- Set high standards in all you do – from cleanliness and compliance to sales and service
What You'll Bring
- Natural motivator with a commercial mindset, strong people skills, and a focus on quality.
- Lead from the front, inspire others, and thrive in a fast‑paced environment.
- Passion for coffee, people, and excellent customer service
- Previous experience supervising shift teams (preferred but not essential)
- Great communication and coaching skills
- Confidence to take charge and adapt quickly
- Full flexibility with working hours
- Growth mindset – eager to develop yourself while helping others do the same
Benefits
- Instant Perks with Boostworks – unlock exclusive discounts and rewards from day one
- Employee Assistance Programme – free confidential support
- Wagestream Access – take control of your pay and access earnings early
- Company Pension Scheme – contribute and plan ahead confidently
- Learning and apprenticeships through our partners at Yuzu Training
- Free lunch and drinks on shift – enjoy lunch and handcrafted drinks
- Discounts on and off shift for you
- Long service awards and recognition
- Store‑wide bonuses when targets are smashed
Costa Assistant Store Manager in Cornwall employer: Scoffs Group UK
Contact Detail:
Scoffs Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Assistant Store Manager in Cornwall
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll need to inspire and motivate your team. Role-play common scenarios with a friend or family member to boost your confidence and show off your coaching abilities.
✨Tip Number 3
Be ready to share your passion for coffee! During the interview, talk about your favourite brews and what makes a great coffee experience. This will show your enthusiasm and help you stand out as a candidate who truly cares about the product.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Costa Assistant Store Manager in Cornwall
Some tips for your application 🫡
Show Your Passion for Coffee: Let us know why you love coffee and how it drives your customer service. Share any personal experiences that highlight your enthusiasm for the brand and the products we offer.
Highlight Your Leadership Skills: We want to see how you can inspire and motivate a team. Mention any previous experiences where you've taken charge or coached others, even if it was in a different setting.
Be Specific About Your Experience: When detailing your past roles, focus on specific achievements and responsibilities that relate to the Assistant Store Manager position. Use numbers or examples to illustrate your impact.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you in the running for this exciting opportunity!
How to prepare for a job interview at Scoffs Group UK
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee, brewing methods, and what makes Costa's offerings unique. This will show your passion for coffee and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed a shift in the past. Highlight your ability to motivate others and maintain high standards, as this is crucial for the Assistant Store Manager role.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering exceptional customer service. Share specific instances where you went above and beyond for customers, as this aligns perfectly with Costa's focus on memorable experiences.
✨Demonstrate Flexibility and Adaptability
Costa operates in a fast-paced environment, so be prepared to talk about how you've adapted to changes or challenges in previous roles. Show that you're ready to take charge and handle whatever comes your way.