At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional coffee experiences and smooth store operations.
- Company: Join Scoffs Group, the UK's largest Costa Coffee franchise with a vibrant culture.
- Benefits: Enjoy perks like free lunch, discounts, and access to training and financial support.
- Other info: Celebrate successes with bonuses and recognition for your hard work.
- Why this job: Grow your leadership skills while making a real impact in a fast-paced environment.
- Qualifications: Passion for coffee, strong people skills, and a desire to inspire others.
The predicted salary is between 35000 - 35000 £ per year.
Step Up as an Assistant Store Manager – Grow with Scoffs Group Proud to be the UK’s Largest Costa Coffee Franchise. Are you a natural leader with a passion for coffee and people? Looking for the next step in your hospitality career? This could be the opportunity you’ve been waiting for. At Scoffs Group, we’re proud to be the largest Costa Coffee franchise in the UK. We’re on the lookout for an ambitious and hands‑on Assistant Store Manager to support day‑to‑day operations, drive team performance, and ensure every customer enjoys an unforgettable Costa experience.
The Role: Assistant Store Manager
As an Assistant Store Manager, you’ll support the Store Manager in leading the team to deliver exceptional results and memorable customer experiences. You’ll take full ownership of shifts, ensuring smooth operations and upholding Costa’s brand and quality standards – all while bringing your own personality to the role.
Key Responsibilities
- Acting as shift leader in the Store Manager’s absence, overseeing all aspects of the store
- Driving a positive team culture and coaching Baristas and Barista Maestros
- Ensuring the perfect coffee every time – maintaining standards of grind, dose, and recipe
- Launching new drinks and leading seasonal campaigns with enthusiasm
- Delivering outstanding customer service across in‑store, Costa Collect, and Delivery platforms
- Taking a hands‑on approach to daily operations, training, and team development
- Setting high standards in all you do – from cleanliness and compliance to sales and service
What You’ll Bring
- You’ll be a natural motivator with a commercial mindset, strong people skills, and a focus on quality.
- You lead from the front, inspiring others, and thrive in a fast‑paced environment.
To Succeed in This Role, You’ll Bring
- A passion for coffee, people, and excellent customer service
- Previous experience supervising shift teams (preferred but not essential)
- Great communication and coaching skills
- Confidence to take charge and adapt quickly
- Full flexibility with working hours
- A growth mindset – you want to develop yourself while helping others do the same
The Perks of Being Part of Scoffs
- Instant Perks with Boostworks – Unlock exclusive discounts and team member rewards from day one
- We’ve Got Your Back – Free, confidential support via our Employee Assistance Programme (Life & Progress)
- Wagestream Access – Take control of your pay, access earnings early, and manage finances with ease
- Secure Your Future – Contribute to our Company Pension Scheme and plan ahead confidently
- Learn While You Earn – Access training and apprenticeships through our partners at Yuzu Training
- Free Lunch & Drinks on Shift – Enjoy lunch and handcrafted drinks
- Perks That Go Beyond You – Get discounts for yourself on & off shift!
- Loyalty Pays Off – Receive long service awards and recognition for your dedication
- We Celebrate You – From day one milestones to big wins, we make every moment matter
- Team Wins = Bonus Time – Celebrate success with store‑wide bonuses when targets are smashed
Ready to Lead the Way? If you’re ready to develop your leadership skills, inspire a brilliant team, and build a fulfilling future with a brand you’re proud of, we’d love to hear from you.
Costa Assistant Store Manager in Royal Wootton Bassett employer: Scoffs Group Ltd
At Scoffs Group, the UK’s largest Costa Coffee franchise, we pride ourselves on fostering a vibrant work culture that values leadership, teamwork, and exceptional customer service. As an Assistant Store Manager, you will not only enjoy competitive perks like early pay access and free meals but also have ample opportunities for personal and professional growth in a supportive environment. Join us to lead a passionate team and create memorable coffee experiences while celebrating every success together.
StudySmarter Expert Advice🤫
We think this is how you could land Costa Assistant Store Manager in Royal Wootton Bassett
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Scoffs Group Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Scoffs Group Ltd
Don't be shy about reaching out to Scoffs Group Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Costa Assistant Store Manager in Royal Wootton Bassett
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Scoffs Group Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Scoffs Group Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
