Director of Operations in Newbury

Director of Operations in Newbury

Newbury Full-Time On-site
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Location: Chieveley, Newbury, with regular travel to clients and prospective clients

Hours: Monday to Friday, 7.30 am-4.30 pm

Scofell Commercial Landscapes has been creating, maintaining and improving landscapes for commercial clients across the south of England since 1998. Although we’ve grown, our founders are still running the company. We still offer a personal level of care and attention to all our clients. And we still apply an individual level of care and attention to all the landscaping tasks we do.

We provide a range of ground maintenance, landscaping, tree surgery and countryside services. Our clients include primary and secondary schools, councils, retail and business parks, house builders, managed properties, owners of large country estates and other private and public sector organisations.

Lead our operations. Help shape our future.

Are you an experienced operations leader ready for more autonomy and the opportunity to make a real difference? Join a growing business of around 60 people, where you can lead day-to-day operations, develop our teams and play an active part in winning new business.

Reporting to the Managing Director, you will oversee our field operations and the office functions that support them. Your remit will include contract management, HR, office management and the Operations Co-ordinator, bringing people, scheduling, equipment and systems together to deliver reliable service.

This is a hands-on leadership role for someone equally comfortable working with field teams and office colleagues. You will support experienced managers, mentor developing talent and have the scope to influence how the business grows.

What you will do

  • Lead and develop operational managers, field supervisors and teams, building a culture of safe working, accountability and clear communication.
  • Work with the HR Manager on recruitment, performance, absence, retention and employee matters, and identify training and development needs.
  • Oversee scheduling and resourcing through the contract managers and Operations Co-ordinator, balancing skills, travel, availability and seasonal demand.
  • Manage equipment and vehicle purchasing within agreed budgets, working with the Managing Director on buying, leasing and replacement decisions, and overseeing servicing and inspection schedules.
  • Take ownership of JobLogic, including configuration, training, user support and supplier relationships, and use its data to improve utilisation, reduce delays and control costs.
  • Line manage and develop the Operations Co-ordinator, with clear priorities and responsibilities across operations and office support.
  • Oversee accreditations, audits and health and safety documentation, supported by our health and safety consultant and co-ordinator.
  • Work with the Managing Director, Finance Director and HR to improve operational performance and meet financial and service delivery goals.
  • Lead operational and management meetings, provide monthly reporting and contribute to short- and long-term business planning.
  • Support pricing, quotations and tenders, build client relationships, identify new business opportunities and resolve escalated customer issues.
  • Oversee company asset security, support company and fleet insurance arrangements, and uphold our integrated management system and core values.

What you will bring

  • Significant management experience in grounds maintenance, landscaping, arboriculture, facilities management or a related service-led contracting environment.
  • Experience leading operational teams and managers, with strong people, leadership and communication skills.
  • Strong commercial and financial understanding, including experience supporting tenders, pricing and client relationships.
  • A track record of improving processes, systems and operational performance.
  • Experience managing plant, fleet and equipment resources.
  • A working knowledge of health and safety.
  • Experience in an owner-led business and knowledge of JobLogic would be an advantage, but are not essential.

What we offer

  • Salary £70,000 per year.
  • Company Car or Car Allowance: Option of a company car or a car allowance of £7,000 per annum (£583 per month). Business mileage reimbursed separately where applicable.
  • Private Medical Insurance: Company-funded private healthcare cover
  • Pension: Company pension scheme, with the option to participate in pension salary sacrifice arrangements following successful completion of the qualifying period.
  • Annual leave: 25 days annual leave plus bank holidays.
  • Annual Discretionary performance bonus - Non contractual bonus based on individual and overall company performance
  • Autonomy to make decisions, implement change and influence the future direction of a growing company.
  • Genuine scope to progress into a wider business leadership position as the company develops.

Who we are looking for

Are you ready to take the next step in your leadership career? You may be working in a large grounds maintenance, landscaping, facilities management or environmental services business, where opportunities to progress feel limited by organisational structure rather than your ability. This role offers a different path: a key place in our leadership team, the autonomy to make decisions and the opportunity to put your ideas into practice. You’ll help shape the future of a growing company, with genuine scope to develop into a wider business leadership role.

Additional Information

  • This role is subject to an Enhanced Disclosure & Barring Service (DBS) check and a Right to Work in the UK check.
  • Applicants must be able to reliably commute to Chieveley (RG20 8RU) or plan to relocate before starting work.

Our Commitment

We are committed to fostering a diverse and inclusive workplace where everyone can thrive. We provide equal opportunities, on-the-job development, and a culture that supports both personal and professional growth.

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Contact Details:

Scofell Landscapes Ltd Recruitment Team