At a Glance
- Tasks: Support customers, deliver exercise sessions, and assist with swimming lessons.
- Company: Join GLL, the UK's largest leisure provider focused on community wellbeing.
- Benefits: Competitive salary, training opportunities, and a chance to make a difference.
- Other info: Exciting apprenticeship with growth potential in a supportive environment.
- Why this job: Kickstart your career in fitness while helping others lead healthier lives.
- Qualifications: Passion for fitness and customer service; no prior experience needed.
The predicted salary is between 16431 - 25623 £ per year.
GLL is currently recruiting a Leisure Team Member Apprentice to work in Wantage Leisure Centre, Vale of White Horse, OX12 9BY. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there’s never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it’s a career where you will be given the training to develop your career with the UK’s largest leisure provider.
GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We’re committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we’re adding more all the time, operating under our 'Better' brand. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
What you’ll do:
- Understand the services and products on offer to assist with customer questions and queries.
- Support different types of customers with different needs.
- Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints.
- Support the centre to deliver swimming lessons where required (qualification dependent).
- Share knowledge with customers on the role exercise plays in health and wellbeing.
- Conduct customers' gym inductions and health screening where required (qualification dependent).
- Plan and deliver exercise sessions to meet customers' health and fitness goals.
People Experience:
- Support GLL's visions and values.
- Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager.
- Ensure all training and qualification deadlines are met in agreement with your tutor and manager.
Leisure Team Member Apprentice L2 in Wantage employer: SCL
GLL is an exceptional employer, offering a unique opportunity for aspiring Leisure Team Members to grow within the UK's largest leisure provider. With a strong commitment to community and employee development, you will receive comprehensive training and support in a vibrant work culture that prioritises health and wellbeing. Located in Wantage, you'll be part of a not-for-profit organisation dedicated to making fitness accessible for everyone, ensuring your role contributes to meaningful community impact.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Team Member Apprentice L2 in Wantage
✨Tip Number 1
Get to know the company! Research GLL and its values. When you understand what they stand for, you can tailor your conversations to show how you fit into their community-focused mission.
✨Tip Number 2
Practice your customer service skills. As a Leisure Team Member Apprentice, you'll be interacting with all sorts of people. Role-play scenarios with friends or family to boost your confidence in handling queries and complaints.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when it comes to hiring.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest opportunities directly from GLL.
We think you need these skills to ace Leisure Team Member Apprentice L2 in Wantage
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the leisure industry shine through. We want to see that you’re genuinely excited about helping others lead healthier lives and being part of our community-focused mission.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. We love seeing candidates who take the time to connect their background with what we do at GLL.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at SCL
✨Know Your Stuff
Familiarise yourself with GLL's mission and values. Understand what they stand for as a not-for-profit organisation and how they aim to provide quality community facilities. This will show your genuine interest in the role and help you connect with the interviewers.
✨Customer Service Focus
Since the role involves supporting customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled different types of customers and any feedback you received. This will demonstrate your ability to meet their needs.
✨Show Your Passion for Fitness
Express your enthusiasm for health and fitness during the interview. Share any personal experiences or qualifications related to exercise and wellbeing. This will highlight your commitment to promoting a healthy lifestyle, which is central to the role.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the training opportunities available or how GLL measures success in customer satisfaction. This shows that you're proactive and genuinely interested in growing within the company.
