At a Glance
- Tasks: Support customers, deliver exercise sessions, and gain valuable qualifications in the leisure industry.
- Company: Join GLL, the UK's largest leisure provider with a unique staff-owned culture.
- Benefits: Enjoy competitive pay, health assurance, and discounted leisure memberships.
- Other info: Flexible working hours and a vibrant team environment await you!
- Why this job: Kickstart your career with extensive training and opportunities for progression.
- Qualifications: No prior experience needed; just bring your passion for fitness and customer service.
The predicted salary is between 15000 - 20000 £ per year.
GLL is currently recruiting for 2 Leisure Team Member Apprentices to work in Wycombe Rye Lido, HP11 1QX. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UK's largest leisure provider.
As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!
The basics
This is a permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business.
Employment benefits
- Access to a pension scheme.
- Health Assurance and access to Counselling services.
- Access to the tax-efficient Ride to Work bicycle purchase scheme.
- Free annual eye tests.
- Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner.
What you’ll do
Customer Experience
- Understand the services and products on offer to assist with customer questions and queries.
- Support different types of customers with different needs.
- Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints.
- Support the centre to deliver swimming lessons where required (qualification dependent).
- Share knowledge with customers on the role exercise plays in health and wellbeing.
- Conduct customers' gym inductions and health screening where required (qualification dependent).
- Plan and deliver exercise sessions to meet customers' health and fitness goals.
People Experience
- Support GLL's visions and values.
- Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager.
- Ensure all training and qualification deadlines are met in agreement with your tutor and manager.
- Achieve and maintain all necessary qualifications, including ongoing CPD training.
- Keep up-to-date with trends and developments in the leisure industry.
You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
- National Pool Lifeguard Qualification (NPLQ)
Leisure Team Member Apprentice in High Wycombe employer: SCL
GLL is an exceptional employer, offering a unique opportunity to join the UK's largest leisure provider as a Leisure Team Member Apprentice at Wycombe Rye Lido. With a strong commitment to employee development, flexible working arrangements, and a values-driven culture, GLL not only provides competitive pay and extensive benefits but also empowers staff through ownership and community-focused initiatives, making it a rewarding place to build a meaningful career in the leisure industry.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Team Member Apprentice in High Wycombe
✨Dive Into Local Sports Events
Get your hands dirty by volunteering at local sports events or facilities. This not only gives you real-world experience but helps you get noticed by people who are already in the industry. Plus, it’s a great way to make connections and find out about ongoing apprenticeship opportunities.
✨Engage with Sports Management Networks
Join sports management communities online and offline. Check out networks on platforms like Facebook or LinkedIn, and attend local meetups or industry seminars. This is where you can learn about apprenticeship openings, get insider info, and maybe even find a mentor who can help guide you!
✨Show Off Your Passion
Create a portfolio that showcases your involvement in sports, whether through projects, freelance gigs, or even your own initiatives. If you can demonstrate your passion and skills in a visually engaging way, that might catch the eye of employers like SCL. Don’t forget to include any relevant experience you’ve had!
✨Apply Early and Often
Apprenticeships in sports can be quite competitive, so start applying early! Check if SCL has specific application windows and make sure to submit your application through their website. The sooner you get your name in the hat, the better your chances of landing that dream spot!
We think you need these skills to ace Leisure Team Member Apprentice in High Wycombe
Some tips for your application 🫡
Show Off Your Passion for Sports!:In your application for the apprenticeship, remember to highlight your enthusiasm for sports and recreation management. Share any relevant experiences, whether it’s playing on school teams, volunteering at local events, or any clubs related to sports. This is your chance to show us how your interests align with what we do at SCL.
Detail Your Experience with Events:If you've organised or participated in any sports events, definitely include that in your application. It might be a charity run, a school tournament, or even coaching a younger team. This not only demonstrates your organisational skills but also shows that you're proactive in the sports community—an essential quality for a role in sports-recreation management!
Make Your CV Stand Out:When crafting your CV for this apprenticeship, focus on relevant coursework or subjects you’ve studied that relate to sports management or physical education. Tailor your skills section to include anything you’ve done in leadership or teamwork that relates to managing sports or recreational activities.
Get Creative with Your Cover Letter:Your cover letter is key to showing your motivation. Share why you want to dive into sports-recreation management and what you hope to learn while working at SCL. Be sure to express how you can contribute to our team, as we're keen on passionate apprentices who are ready to jump in and make an impact!
How to prepare for a job interview at SCL
✨Get Your Game Face On
Brush up on your knowledge of sports and recreation facilities, especially those specific to SCL. Being able to discuss recent trends or challenges in the sports industry will show your passion and commitment, which is key for any apprenticeship in this field.
✨Show Off Your Team Spirit
Since this is an apprenticeship, emphasise your willingness to learn and adapt. Highlight any group projects or volunteer work where you displayed teamwork, problem-solving, or leadership—these skills are invaluable in sports-recreation management and will set you apart from other candidates.
✨Be Prepared for Role-Play Scenarios
In interviews for sports-recreation management, you might encounter role-play scenarios where you need to solve a hypothetical issue, like dealing with an unhappy client or scheduling conflicts. Practising how to handle these situations can demonstrate your practical skills and readiness for the job.
✨Talk About Your Passion
Let your enthusiasm shine through! Share personal experiences in sports or recreation that shaped your interest in this career path. Connecting your background to the role at SCL will show genuine motivation, making you a memorable candidate for the apprenticeship.