At a Glance
- Tasks: Support customers, deliver fitness sessions, and gain valuable experience in the leisure industry.
- Company: Join GLL, the UK's largest not-for-profit leisure provider, dedicated to community wellbeing.
- Benefits: Competitive salary, pension scheme, health assurance, and discounted leisure memberships.
- Other info: Enjoy flexible working hours and a supportive environment focused on personal growth.
- Why this job: Kickstart your career with hands-on training and make a positive impact in your community.
- Qualifications: No prior experience needed; just bring your passion for fitness and helping others.
The predicted salary is between 16960 - 27351 £ per year.
GLL is currently recruiting for a Leisure Team Member Apprentice to work in Chipping Norton Leisure Centre, West Oxfordshire, OX7 5DY. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UK's largest leisure provider.
GLL is a not‑for‑profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We are committed to providing access to quality community facilities at a price everyone can afford, managing over 258 facilities and adding more all the time under our 'Better' brand. Community is at the heart of everything we do, and we want to ensure everyone can live a healthy and active lifestyle.
What you’ll do:
- Understand the services and products on offer to assist with customer questions and queries.
- Support different types of customers with different needs.
- Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints.
- Support the centre to deliver swimming lessons where required (qualification dependent).
- Share knowledge with customers on the role exercise plays in health and wellbeing.
- Conduct customers' gym inductions and health screening where required (qualification dependent).
- Plan and deliver exercise sessions to meet customers' health and fitness goals.
People Experience
- Support GLL's visions and values.
- Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager.
- Ensure all training and qualification deadlines are met in agreement with your tutor and manager.
- Achieve and maintain all necessary qualifications, including ongoing CPD training.
- Keep up-to-date with trends and developments in the leisure industry.
- Progress your career with the scope of job variety unique to the leisure industry.
You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, and you will complete the following qualifications throughout its length:
- National Pool Lifeguard Qualification (NPLQ)
- Certificate in Teaching Swimming
This is a permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role.
We are an accredited Living Wage employer with industry‑leading rates of pay. A uniform will be supplied and must be worn. GLL is values‑driven, not profit‑driven, working hard to benefit the communities we operate in. As a staff‑owned organisation, you will have the opportunity to join the Society and have a stake in your business.
Benefits
- Access to a pension scheme.
- Health assurance and access to counselling services.
- Access to the tax‑efficient Ride to Work bicycle purchase scheme.
- Free annual eye tests.
- Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!
Leisure Team Member L2 Apprenticeship in Chipping Norton employer: SCL
GLL is an exceptional employer, offering a unique opportunity for aspiring Leisure Team Members to kickstart their careers in the vibrant community of Chipping Norton. As the UK's largest leisure provider, we prioritise employee development through comprehensive training and qualifications, ensuring you grow within a supportive, values-driven environment. With benefits like flexible working hours, access to health assurance, and discounted leisure memberships, GLL is dedicated to fostering a fulfilling work culture that empowers you to make a positive impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Team Member L2 Apprenticeship in Chipping Norton
✨Tip Number 1
Get to know GLL and what we stand for! Research our values and community initiatives. When you show genuine interest in our mission during interviews, it’ll set you apart from the crowd.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and teamwork. We love seeing candidates who can demonstrate their passion for helping others and working in a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at GLL.
We think you need these skills to ace Leisure Team Member L2 Apprenticeship in Chipping Norton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the leisure industry shine through. We want to see that you’re genuinely excited about helping others lead healthy and active lifestyles!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've supported customers or worked in a team, as this is key for us at GLL.
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at SCL
✨Know Your Stuff
Before the interview, make sure you understand GLL's mission and values. Familiarise yourself with the services they offer at Chipping Norton Leisure Centre. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Fitness
As a Leisure Team Member Apprentice, your enthusiasm for health and fitness is key. Be prepared to discuss your own fitness journey and how you can inspire others. Share any relevant experiences or qualifications that demonstrate your commitment to promoting a healthy lifestyle.
✨Customer Service is Key
GLL places a strong emphasis on community and customer service. Think of examples from your past where you've successfully dealt with customer queries or complaints. Highlight your ability to adapt to different customer needs and how you can contribute to a positive experience for everyone.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for progression, or how GLL measures success in their leisure centres. This shows your eagerness to learn and grow within the company.
