At a Glance
- Tasks: Assist customers, deliver fitness sessions, and support swimming lessons at Chipping Norton Leisure Centre.
- Company: Join GLL, the UK's largest leisure provider with a community-focused mission.
- Benefits: Competitive salary, pension scheme, health assurance, and discounted leisure memberships.
- Other info: Flexible working hours and opportunities for career progression in a supportive environment.
- Why this job: Kickstart your career in leisure with training and qualifications while making a positive impact.
- Qualifications: Passion for fitness and customer service; no prior experience required.
The predicted salary is between 16960 - 27351 £ per year.
Please note the salary range for this position is from £16,960.03 up to £27,351.01. GLL is currently recruiting for 2x Leisure Team Member Apprentices to work in Chipping Norton Leisure Centre, West Oxfordshire, OX18 1AA. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UK's largest leisure provider.
GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We already manage over 258 facilities, and we are adding more all the time under our “Better” brand, with community at the heart of everything we do.
What you’ll do:
- Understand the services and products on offer to assist with customer questions and queries.
- Support different types of customers with different needs.
- Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints.
- Support the centre to deliver swimming lessons where required (qualification dependent).
- Share knowledge with customers on the role exercise plays in health and wellbeing.
- Conduct customers' gym inductions and health screening where required (qualification dependent).
- Plan and deliver exercise sessions to meet customers' health and fitness goals.
People Experience:
- Support GLL's visions and values.
- Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager.
- Ensure all training and qualification deadlines are met in agreement with your tutor and manager.
- Achieve and maintain all necessary qualifications, including ongoing CPD training.
- Keep up-to-date with trends and developments in the leisure industry.
As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
- National Pool Lifeguard Qualification (NPLQ)
- Certificate in Teaching Swimming
As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!
The basics:
- This is a permanent position.
- Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible.
- Working from home is not possible in this role.
- We are an accredited Living Wage employer with industry-leading rates of pay.
- We can offer a career, not just a job, with extensive Learning & Development support available.
- A uniform will be supplied and must be worn.
- GLL is Values Driven, not Profit Driven.
- As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business.
Benefits:
- Access to a pension scheme.
- Health Assurance and access to Counselling services.
- Access to the tax-efficient Ride to Work bicycle purchase scheme.
- Free annual eye tests.
- Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner.
- This includes GLL Extras!
Leisure Team Member L2 Apprentice in Carterton employer: SCL
GLL is an exceptional employer, offering a unique opportunity to join the UK's largest leisure provider as a Leisure Team Member Apprentice in Chipping Norton. With a strong commitment to employee development, you will receive extensive training and qualifications while enjoying a supportive work culture that prioritises community and well-being. As a staff-owned charitable social enterprise, GLL not only provides competitive pay and benefits but also empowers you to have a stake in the organisation's success, making it a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Team Member L2 Apprentice in Carterton
✨Tip Number 1
Get to know the company! Research GLL and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our mission of delivering quality leisure services.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. We want to see how you handle different situations, so think of examples from your past experiences that highlight your skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you come in for your interview. A uniform will be provided later, but for now, show us you mean business!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you're genuinely interested in the position and gives you another chance to reiterate why you're the perfect fit for the role.
We think you need these skills to ace Leisure Team Member L2 Apprentice in Carterton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the leisure industry shine through! We want to see that you’re genuinely excited about helping customers and making a difference in their fitness journeys.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've supported customers or worked in teams, as this will resonate with us at GLL.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community at GLL!
How to prepare for a job interview at SCL
✨Know Your Stuff
Before the interview, make sure you understand GLL's mission and values. Familiarise yourself with the services they offer at Chipping Norton Leisure Centre. This will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As a Leisure Team Member Apprentice, you'll be interacting with various customers. Prepare examples from your past experiences where you've successfully handled customer queries or complaints. This will demonstrate your ability to provide excellent customer service, which is key for this role.
✨Be Ready to Discuss Health and Fitness
Since the role involves planning exercise sessions and conducting gym inductions, brush up on your knowledge of health and fitness trends. Be prepared to discuss how you can support customers in achieving their fitness goals, as this will show your commitment to their wellbeing.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the apprenticeship programme and career progression opportunities. This shows that you're not just looking for a job, but are genuinely interested in building a long-term career with GLL.
