At a Glance
- Tasks: Provide top-notch customer service and assist with various tasks in our leisure centres.
- Company: Join Everyone Active, a leader in leisure industry apprenticeships.
- Benefits: Gain a Level 2 qualification, hands-on experience, and full training.
- Other info: Flexible working hours with opportunities for growth and development.
- Why this job: Kickstart your career in leisure while making visitors' experiences unforgettable.
- Qualifications: Enthusiasm for customer service and ability to work in a team.
The predicted salary is between 15000 - 20000 € per year.
Why not apply for an Everyone Active apprenticeship programme today! We are a leader in leisure industry specific apprenticeships giving you the skills and qualifications to have a career in leisure. This 12-month work based programme will include both on and off the job training and give you a Level 2 Customer Service Practitioner qualification.
The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner. We need an Apprentice Customer Service Advisor who will:
- Be passionate about promoting our products
- Be able to work under your own initiative and work as part of a team
- Have an enthusiastic can do attitude and friendly personality
- Be confident in using computers and answering the telephone
You will be required to work days, evenings and weekends. Full training will be given on the centre’s systems.
Everyone Active is seeking an enthusiastic, motivated, and customer‑focused individual to join our team as Customer Service Practitioner Apprentice. This is an exciting opportunity to gain valuable hands‑on experience within our reception, sales, and administration departments, while working towards a nationally recognised qualification. As part of your apprenticeship, you will work alongside experienced colleagues to develop the skills, knowledge, and confidence needed to deliver exceptional customer service. You’ll play a key role in ensuring every visitor enjoys a positive experience from the moment they enter our centres. You will also be expected to have a hands‑on approach across the Leisure Centre helping to assemble equipment and other duties.
Customer Service Apprentice L2 in Bromsgrove employer: SCL
Everyone Active is an exceptional employer, offering a dynamic apprenticeship programme that equips you with the skills and qualifications needed for a successful career in the leisure industry. With a strong focus on employee development, our supportive work culture fosters growth through hands-on experience and mentorship from seasoned professionals, ensuring you thrive in a friendly and enthusiastic environment. Join us to not only gain a nationally recognised qualification but also to be part of a team dedicated to delivering outstanding customer service and creating memorable experiences for our visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Apprentice L2 in Bromsgrove
✨Tip Number 1
Get to know the company! Research Everyone Active and their values. When you understand what they stand for, you can tailor your approach and show them why you're the perfect fit for their team.
✨Tip Number 2
Practice your customer service skills before the interview. Think about scenarios where you’ve helped someone or resolved an issue. Being able to share these experiences will show your passion for providing excellent service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows that you’re serious about the role and respect the opportunity to join Everyone Active.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service Apprentice L2 in Bromsgrove
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the leisure industry! In your application, mention why you’re excited about this apprenticeship and how you can promote our products with a friendly attitude.
Tailor Your CV:Make sure your CV highlights any relevant experience or skills that match the job description. We want to know how you can work both independently and as part of a team!
Be Yourself:We love a friendly personality! Don’t be afraid to let your unique character shine through in your application. A positive attitude goes a long way in customer service.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at SCL
✨Know Your Stuff
Before the interview, make sure you understand what Everyone Active is all about. Familiarise yourself with their services and values. This will help you show your passion for promoting their products and demonstrate that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Customer Service Apprentice, you'll be interacting with a lot of people. Prepare examples of how you've provided excellent customer service in the past, whether in a job, volunteer role, or even in everyday situations. This will highlight your friendly personality and can-do attitude.
✨Be Ready to Talk Teamwork
Everyone Active values teamwork, so think of times when you've successfully worked as part of a team. Be ready to discuss how you contributed to group efforts and how you can bring that collaborative spirit to the apprenticeship.
✨Practice Makes Perfect
Since you'll be using computers and answering phones, practice common customer service scenarios. Role-play with a friend or family member to get comfortable with handling inquiries and providing information. This will boost your confidence and prepare you for real-life situations during the apprenticeship.
