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- Tasks: Deliver exceptional customer service and manage order processes for Scandinavian markets.
- Company: Join SC Johnson, a family company with over 130 years of innovation.
- Benefits: Enjoy flexible hours, 33 days leave, profit share, and a newly refurbished gym.
- Other info: Dynamic work environment with opportunities for continuous improvement and career growth.
- Why this job: Be part of a diverse team making a real impact in supply chain management.
- Qualifications: Fluent in English and a Scandinavian language; customer service experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
Location: Frimley, Surrey
Function: Supply Chain – Shared Service Centre
Role to start 6th July 2026
This role is not eligible for relocation
About the Role
As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers (retailers) in our Scandinavian market. In addition to that, you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organise every detail of the customer fulfilment journey. Using Lean methodology & tools, you’ll be looking for ways to improve and standardise processes.
The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time and in full, to our customers.
What’s in it for you as our Order Management Analyst – Scandinavian Speaker?
- Flexible starting and finishing times + 4.5 day working week
- 33 days annual leave including public holidays due to supporting European countries
- Profit Share, Pension, Life cover & Health Insurance
- Free Parking, Shuttle bus from local train stations, EV Charging, Cycle to Work scheme
- Newly refurbished onsite Gym + free Classes + NEW Spin Studio!
Responsibilities as our Order Management Analyst – Scandinavian Speaker include:
- To deliver exceptional customer experience through efficient and accurate operational order management
- To ensure the effective management of Material Master Data in SAP, new product listings and delists into customers through liaison with the local sales & logistics service providers
- Supported by promotional grids, to work closely with local sales teams and customers to ensure the effective management of customer promotions/other trade events
- Monitor order flow to proactively identify problems, resolve issues, develop alternative solutions, and avoid shipping discrepancies
- To manage stock allocations in line with local sales & supply chain teams’ expectations in low or out of stock situations
- Drive efficiency by simplification and standardisation of processes & procedures across multiple countries
- Work closely with other members of the Customer Fulfilment team as well as members of the Supply chain team and Logistics to provide outstanding service to all stakeholders
- Ensure compliance and Audit readiness
- To maximise collaborative ways of working with customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners to drive commercial and supply chain initiatives
Experience you’ll bring as our Order Management Analyst – Scandinavian Speaker:
- Fluent in both English and in one or all Scandinavian languages (Danish, Swedish and/or Norwegian) written and verbal
- Supply Chain Experience or understanding of end-to-end Supply Chain (desirable)
- Previous experience in customer service and order management (desirable)
- SAP knowledge (desirable)
- Intermediate level in Word, Excel, and Outlook
- Knowledge of Lean methodology & tools an advantage (desirable)
Behaviours you’ll need:
- Ability to work under pressure and excellent attention to detail
- Ability to establish collaborative and trusting business relationships, through professional, proactive interactions
- Good team player and must show flexibility/adaptability
- Mindset to seek continuous improvement
- Strong communication and influencing Skills
If you feel you have what it takes to become our Order Management Analyst – Scandinavian Speaker, then please click ‘apply’ now!
Inclusion & Diversity
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment.
Order Management Analyst ? Scandinavian Speaker employer: SCJ EurAfne Ltd
Contact Detail:
SCJ EurAfne Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Management Analyst ? Scandinavian Speaker
✨Tip Number 1
Network like a pro! Reach out to current employees at SC Johnson on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Order Management Analyst role.
✨Tip Number 2
Prepare for the interview by brushing up on your supply chain knowledge and Lean methodology. Be ready to discuss how you can improve processes and enhance customer experience in your role.
✨Tip Number 3
Show off your language skills! Since this role requires Scandinavian language proficiency, practice speaking and writing in Danish, Swedish, or Norwegian to demonstrate your fluency during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team of Wave Makers and Go Getters!
We think you need these skills to ace Order Management Analyst ? Scandinavian Speaker
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and contributing to our mission at SC Johnson.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Order Management Analyst role. We love seeing how your skills can directly benefit our Scandinavian market!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at SCJ EurAfne Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of supply chain processes and order management. Familiarise yourself with SAP, as it’s mentioned in the job description. Being able to discuss how you've used these tools in past roles will show you're ready to hit the ground running.
✨Show Off Your Language Skills
Since this role requires fluency in Scandinavian languages, be prepared to demonstrate your language skills during the interview. You might be asked to converse in Danish, Swedish, or Norwegian, so practice speaking about your experience in those languages to showcase your proficiency.
✨Emphasise Teamwork
This position involves working closely with various teams, so highlight your ability to collaborate effectively. Share examples of how you've built strong relationships with colleagues or customers in previous roles, and how that led to successful outcomes.
✨Be Ready for Problem-Solving
The job involves monitoring order flow and resolving issues proactively. Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them. This will demonstrate your critical thinking and adaptability, which are key traits for this position.