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- Tasks: Provide remote and on-site IT support, install equipment, and assist with Microsoft Office 365.
- Company: Join SCIS UK Limited, a dynamic tech company in Lincoln.
- Benefits: Gain valuable experience in a supportive environment with potential for growth.
- Other info: Applications close on 8th September 2023; no agencies please.
- Why this job: Make a difference by helping clients solve their tech issues every day.
- Qualifications: 3 years' experience in Windows Server support and networking required.
The predicted salary is between 30000 - 40000 £ per year.
SCIS UK Limited is looking for an IT Support Technician based in Lincoln, England. This role involves providing technical support primarily through remote assistance, with some on-site work. The technician will handle support requests, install IT equipment, and assist clients with Microsoft Office 365 and hosted telephony systems.
A minimum of 3 years' experience in Windows Server support and networking is required.
The closing date for applications is Friday 8th September 2023. Strictly no agencies.
IT Support Technician - Windows & Networking in Lincoln employer: SCIS UK Limited
Contact Detail:
SCIS UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician - Windows & Networking in Lincoln
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Windows and networking. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare for interviews by brushing up on common IT support scenarios, especially around Microsoft Office 365 and remote assistance. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 3
Tailor your approach! When applying through our website, make sure to highlight your relevant experience in Windows Server support and networking. Customising your application can make a huge difference in standing out from the crowd.
✨Tip Number 4
Follow up! After submitting your application, don’t be shy about reaching out to check on your status. A quick email can show your enthusiasm and keep you on their radar.
We think you need these skills to ace IT Support Technician - Windows & Networking in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server support and networking. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Technician role. Share specific examples of how you've tackled technical challenges in the past, especially with Microsoft Office 365.
Showcase Your Communication Skills: Since this role involves remote assistance, it's crucial to demonstrate your ability to communicate effectively. We love candidates who can explain complex tech issues in simple terms, so give us a taste of your communication style in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at SCIS UK Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server and networking concepts. Be ready to discuss your past experiences in detail, especially any tricky support requests you've handled. This will show that you’re not just familiar with the tech but can also troubleshoot effectively.
✨Familiarise Yourself with Microsoft Office 365
Since you'll be assisting clients with Microsoft Office 365, it’s crucial to know its features and common issues. Prepare to answer questions about how you would resolve typical problems users face, as this will demonstrate your hands-on experience and problem-solving skills.
✨Practice Remote Assistance Scenarios
Given that a lot of support will be provided remotely, think through some scenarios where you’ve successfully helped someone over the phone or via remote desktop. Be ready to explain your approach and how you ensure clear communication, as this is key in remote support.
✨Show Enthusiasm for Client Interaction
This role involves direct client interaction, so be prepared to discuss how you handle customer service situations. Share examples of how you’ve built rapport with clients and resolved their issues, as this will highlight your interpersonal skills and commitment to excellent service.