At a Glance
- Tasks: Be the welcoming face of our innovation hub and build real connections.
- Company: Join Sciopolis, a vibrant community for start-ups and innovators in North Acton.
- Benefits: Enjoy a competitive salary, 25 days leave, and a pension scheme.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Get involved in exciting projects and meet inspiring founders and researchers daily.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
You Before someone has even reached the desk, you've already clocked who they are and what they need. You're the person who remembers names, picks up on energy, and genuinely lights up when a room gets busy. You ask questions because you're curious, not because it's on a checklist. You find something interesting about almost everyone you meet and they can tell. You might have a science background. You might just be obsessed with the world of deep tech and innovation and want to be closer to it. Either way, you're not looking for a quiet corner. You want to be where things are happening, around people building something real, and you know that the right environment puts the right connections in your path. This role is that environment.
The Opportunity Sciopolis runs innovation hubs for start-ups, researchers and growing science businesses. Our North Acton site at 1 Portal Way is part of something bigger and genuinely exciting. Imperial College London is building a brand new innovation cluster right here in North Acton, and this is one of its first and most visible operations. That means you won't just be joining a team. You'll be part of something that is being built from the ground up, in real time, with serious momentum behind it. For the right person, the visibility alone is a springboard. The founders, researchers and innovators coming through these doors will be the kind of people worth knowing, and they'll remember the person who made them feel welcome from day one. If that sounds like your kind of Monday morning, apply today.
What You'll Do
- Front of House
- Be the first face people see and make it count
- Manage sign-ins, visitor badges and meeting room bookings
- Handle post, deliveries and general enquiries
- Keep communal areas and shared amenities looking and feeling great
- Community
- Get to know members properly and build real relationships
- Keep people informed about what's happening in the building
- Be the connective tissue between the people here
- Events
- Get stuck in on event setup, hosting and pack-down
- Manage guest lists and logistics
- Capture photos and videos for social content
- Own our social media feed and keep it active and engaging
- Write and send our community newsletter
- Operations
- Use Nexudus for bookings and member support
- Help with basic IT and AV queries
- Keep access systems and information up to date
Who You Are
- You've worked in a customer facing role before and loved it
- You communicate well, in person, in writing and online
- You're comfortable with digital systems and pick up new tools quickly
- You can juggle multiple things at once without dropping the ball
- You're a team player but you don't need to be told what to do
- You take pride in the details and in how people feel when they leave an interaction with you
What You'll Get
- £25,000 to £30,000 salary
- 25 days annual leave
- Pension scheme
- A front row seat at one of London's most exciting new innovation clusters
- Daily exposure to founders, researchers and scientists building the future
- Real room to grow as the operation scales around you
Reception and Community Assistant employer: Sciopolis
Contact Detail:
Sciopolis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception and Community Assistant
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them on a personal level during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about making connections, try role-playing with a friend or family member. The more comfortable you are chatting with others, the better you'll shine in the real deal.
✨Tip Number 3
Be ready to showcase your curiosity! During the interview, ask thoughtful questions about the team and projects. This shows you're genuinely interested and eager to be part of the action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our community right from the start.
We think you need these skills to ace Reception and Community Assistant
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the community we’re building.
Tailor Your Application: Make sure to customise your application to highlight how your experiences align with what we're looking for. Mention specific skills or experiences that relate to being front of house or managing events, as these are key parts of the role.
Show Your Curiosity: We love a curious mind! In your application, share examples of how you've engaged with people in previous roles or how you've built relationships. This will show us that you’re not just ticking boxes but genuinely interested in connecting with others.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to be part of our community from the get-go!
How to prepare for a job interview at Sciopolis
✨Know Your Audience
Before the interview, do some research on the company and its community. Understand who the founders and key players are, and what innovations they’re working on. This will help you connect with them during the interview and show that you're genuinely interested in being part of their exciting environment.
✨Showcase Your People Skills
Since this role is all about making people feel welcome, be prepared to share examples of how you've built relationships in previous customer-facing roles. Think of specific instances where your curiosity and ability to remember names made a difference. This will demonstrate that you have the right attitude for the job.
✨Be Ready to Juggle
The job requires multitasking, so be ready to discuss how you manage multiple responsibilities. Prepare a few anecdotes that highlight your organisational skills and ability to keep everything running smoothly, even when things get busy. This will reassure them that you can handle the dynamic nature of the role.
✨Engage with Their Vision
Express your enthusiasm for being part of an innovation hub and how you see yourself contributing to the community. Share your thoughts on the importance of connecting people and fostering relationships in a vibrant environment. This will show that you’re not just looking for a job, but are excited about being part of something bigger.