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For Companies At a Glance
- Tasks: Be the welcoming face of our innovation hub and build real connections.
- Company: Join Sciopolis, a vibrant community at the forefront of deep tech and innovation.
- Benefits: Competitive salary, 25 days leave, pension scheme, and growth opportunities.
- Other info: Exciting chance to be part of a new innovation cluster in London.
- Why this job: Engage with innovators and shape the future in a dynamic environment.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Before someone has even reached the desk, you've already clocked who they are and what they need. You're the person who remembers names, picks up on energy, and genuinely lights up when a room gets busy. You ask questions because you're curious, not because it's on a checklist. You find something interesting about almost everyone you meet and they can tell.
You might have a science background. You might just be obsessed with the world of deep tech and innovation and want to be closer to it. Either way, you're not looking for a quiet corner. You want to be where things are happening, around people building something real, and you know that the right environment puts the right connections in your path. This role is that environment.
The Opportunity
Sciopolis runs innovation hubs for start-ups, researchers and growing science businesses. Our North Acton site at 1 Portal Way is part of something bigger and genuinely exciting. Imperial College London is building a brand new innovation cluster right here in North Acton, and this is one of its first and most visible operations. That means you won't just be joining a team. You'll be part of something that is being built from the ground up, in real time, with serious momentum behind it. For the right person, the visibility alone is a springboard. The founders, researchers and innovators coming through these doors will be the kind of people worth knowing, and they'll remember the person who made them feel welcome from day one. If that sounds like your kind of Monday morning, apply today.
What You'll Do
- Front of House
- Be the first face people see and make it count
- Manage sign-ins, visitor badges and meeting room bookings
- Handle post, deliveries and general enquiries
- Keep communal areas and shared amenities looking and feeling great
- Community
- Get to know members properly and build real relationships
- Keep people informed about what's happening in the building
- Be the connective tissue between the people here
- Events
- Get stuck in on event setup, hosting and pack-down
- Manage guest lists and logistics
- Capture photos and videos for social content
- Own our social media feed and keep it active and engaging
- Write and send our community newsletter
- Operations
- Use Nexudus for bookings and member support
- Help with basic IT and AV queries
- Keep access systems and information up to date
Who You Are
- You've worked in a customer facing role before and loved it
- You communicate well, in person, in writing and online
- You're comfortable with digital systems and pick up new tools quickly
- You can juggle multiple things at once without dropping the ball
- You're a team player but you don't need to be told what to do
- You take pride in the details and in how people feel when they leave an interaction with you
What You'll Get
- £25,000 to £30,000 salary
- 25 days annual leave
- Pension scheme
- A front row seat at one of London's most exciting new innovation clusters
- Daily exposure to founders, researchers and scientists building the future
- Real room to grow as the operation scales around you
Reception and Community Assistant in London employer: Sciopolis
Contact Detail:
Sciopolis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception and Community Assistant in London
✨Tip Number 1
Get to know the company and its vibe before you walk in. Research Sciopolis and the innovation cluster at Imperial College London. This way, when you chat with them, you can drop some knowledge about their projects and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since you'll be the first face people see, think about how you can make a memorable impression. Maybe rehearse a friendly greeting or two, and remember to smile – it goes a long way!
✨Tip Number 3
Be ready to showcase your multitasking abilities. Think of examples from your past roles where you juggled multiple tasks successfully. This will help you demonstrate that you can handle the busy environment at Sciopolis without breaking a sweat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our community right from the start.
We think you need these skills to ace Reception and Community Assistant in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the community we’re building.
Tailor Your Application: Make sure to customise your application to highlight how your experiences align with what we’re looking for. Mention specific skills or experiences that relate to being a front-of-house superstar and community connector.
Show Your Curiosity: We love a curious mind! In your application, share examples of how you've engaged with people in the past or how you’ve taken the initiative to learn more about a topic or community. It’ll show us you’re a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Sciopolis
✨Know Your Audience
Before the interview, do some research on Sciopolis and its innovation hubs. Understand their mission and the kind of people they work with. This will help you connect with the interviewers and show that you're genuinely interested in being part of their community.
✨Showcase Your People Skills
As a Reception and Community Assistant, your ability to build relationships is key. Prepare examples from your past experiences where you've successfully engaged with customers or colleagues. Highlight how you made them feel welcome and valued.
✨Be Ready for a Dynamic Environment
This role is all about being proactive and adaptable. Think of situations where you've had to juggle multiple tasks or adapt quickly to changes. Share these stories to demonstrate that you thrive in busy environments and can handle the unexpected.
✨Engage with Curiosity
During the interview, ask thoughtful questions that reflect your curiosity about the role and the community. This shows that you're not just looking for a job, but are genuinely interested in contributing to the vibrant atmosphere at Sciopolis.