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For Companies At a Glance
- Tasks: Be the welcoming face of our innovation hub and manage community interactions.
- Company: Join Sciopolis, a vibrant innovation hub in North Acton, London.
- Benefits: Competitive salary, 25 days leave, pension scheme, and growth opportunities.
- Other info: Dynamic environment with daily exposure to industry leaders.
- Why this job: Engage with innovators and be part of something exciting from the ground up.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Before someone has even reached the desk, you've already clocked who they are and what they need. You're the person who remembers names, picks up on energy, and genuinely lights up when a room gets busy. You ask questions because you're curious, not because it's on a checklist. You find something interesting about almost everyone you meet and they can tell.
You might have a science background. You might just be obsessed with the world of deep tech and innovation and want to be closer to it. Either way, you're not looking for a quiet corner. You want to be where things are happening, around people building something real, and you know that the right environment puts the right connections in your path. This role is that environment.
The Opportunity
Sciopolis runs innovation hubs for start-ups, researchers and growing science businesses. Our North Acton site at 1 Portal Way is part of something bigger and genuinely exciting. Imperial College London is building a brand new innovation cluster right here in North Acton, and this is one of its first and most visible operations.
That means you won't just be joining a team. You'll be part of something that is being built from the ground up, in real time, with serious momentum behind it. For the right person, the visibility alone is a springboard. The founders, researchers and innovators coming through these doors will be the kind of people worth knowing, and they'll remember the person who made them feel welcome from day one. If that sounds like your kind of Monday morning, apply today.
What You'll Do
- Front of House
- Be the first face people see and make it count
- Manage sign-ins, visitor badges and meeting room bookings
- Handle post, deliveries and general enquiries
- Keep communal areas and shared amenities looking and feeling great
- Community
- Get to know members properly and build real relationships
- Keep people informed about what's happening in the building
- Be the connective tissue between the people here
- Events
- Get stuck in on event setup, hosting and pack-down
- Manage guest lists and logistics
- Capture photos and videos for social content
- Own our social media feed and keep it active and engaging
- Write and send our community newsletter
- Operations
- Use Nexudus for bookings and member support
- Help with basic IT and AV queries
- Keep access systems and information up to date
Who You Are
- You've worked in a customer facing role before and loved it
- You communicate well, in person, in writing and online
- You're comfortable with digital systems and pick up new tools quickly
- You can juggle multiple things at once without dropping the ball
- You're a team player but you don't need to be told what to do
- You take pride in the details and in how people feel when they leave an interaction with you
What You'll Get
- £25,000 to £30,000 salary
- 25 days annual leave
- Pension scheme
- A front row seat at one of London's most exciting new innovation clusters
- Daily exposure to founders, researchers and scientists building the future
- Real room to grow as the operation scales around you
Reception and Community Assistant in City of London employer: Sciopolis
Contact Detail:
Sciopolis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception and Community Assistant in City of London
✨Tip Number 1
Get to know the company and its vibe before you walk in. Research Sciopolis and the innovation cluster at Imperial College London. This way, when you chat with them, you can drop some knowledge about their projects and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since you'll be the first face they see, make sure you can strike up a conversation easily. Think of some open-ended questions that can help you connect with visitors and make them feel welcome.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage multiple tasks, like handling sign-ins and event logistics, without dropping the ball. Share examples from your past roles where you’ve juggled responsibilities successfully.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of this exciting community right from the start.
We think you need these skills to ace Reception and Community Assistant in City of London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the community we’re building.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention specific examples from your past roles that demonstrate your customer-facing experience and ability to build relationships.
Show Your Curiosity: We love a curious mind! In your application, share what excites you about the world of deep tech and innovation. Let us know why you want to be part of our vibrant community and how you can contribute to it.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Sciopolis
✨Be the Warm Welcome
Since you'll be the first face people see, practice your greeting and body language. A genuine smile and a friendly tone can set the right atmosphere. Think about how you can make someone feel at ease as soon as they walk in.
✨Know Your Community
Research Sciopolis and its mission. Familiarise yourself with the innovation hubs and the types of start-ups and researchers that might come through the doors. This will help you ask insightful questions and show your genuine interest in the role.
✨Show Off Your Multi-Tasking Skills
Prepare examples from your past experiences where you've successfully juggled multiple responsibilities. Whether it’s managing events or handling enquiries, being able to demonstrate your organisational skills will impress the interviewers.
✨Engage with Digital Tools
Brush up on your knowledge of digital systems, especially Nexudus, if possible. Being comfortable with technology is key for this role, so be ready to discuss how you've used similar tools in previous jobs.