Business Support Assistant

Operations & Business Support Assistant

Stockport, Greater Manchester (SK4 3GN)

• Full Time, Permanent
• £25,000 - £35,000 per annum, depending on experience, plus performance-related bonus

Benefits include:

• Up to 15% annual bonus
• enhanced employer pension contribution
• private health insurance
• death-in-service cover
• long-term sickness insurance
• five weeks' annual leave plus bank holidays and Christmas shutdown
• full training and excellent career development opportunities

Please note: you must be authorised to work in the UK.

SciMed is a well-established supplier of specialist scientific instrumentation and technical solutions, supporting customers across research, industry and academia throughout the UK and Ireland. With a reputation built on technical expertise, exceptional customer service and long-term partnerships, SciMed provides innovative solutions across a wide range of scientific disciplines. As a growing business, SciMed offers employees the opportunity to develop their skills within a collaborative, supportive and technically focused environment.

About the Role

This is a highly varied and rewarding role supporting the smooth day-to-day operation of the business.

Working closely with senior leaders and colleagues across multiple departments, you'll provide business and operational support, assist with finance administration, coordinate service administration activities and help keep internal processes running efficiently. You'll also have the opportunity to support basic IT, stores and laboratory activities, making this an ideal opportunity for someone who enjoys variety, learning new skills and becoming a trusted member of a close-knit team.

Full training will be provided, including Sage 200. An understanding of finance and accounts administration, and or a background within a scientific, engineering or other STEM-related environment, would be highly advantageous.

Key Responsibilities

• Provide business and administrative support to Directors and senior management
• Support service administration, including scheduling engineers, processing service orders and maintaining records
• Assist with purchase invoices, sales invoices, expenses, purchase orders and general financial administration
• Provide holiday and absence cover across service administration, finance and stores
• Produce reports, presentations and business documentation
• Coordinate meetings, travel arrangements and diary management
• Deliver first-line support for basic Microsoft 365 and IT queries
• Support stock control, goods receiving and dispatch activities when required
• Assist with simple laboratory support tasks following training
• Maintain accurate records and contribute to continuous business improvement projects
• Work collaboratively across departments to ensure the smooth running of business operations

Key Skills & Qualifications

• Strong organisational skills with the ability to manage multiple priorities
• Excellent attention to detail and communication skills
• Confident using Microsoft Office and Microsoft 365, particularly Excel, Outlook, Word and Teams
• Able to work independently and use initiative
• Professional, reliable and adaptable with a positive, hands-on approach
• Comfortable working within a scientific, engineering or technical environment (highly desirable)
• Experience of Sage 200 would be advantageous but is not essential, as full training will be provided
• A STEM-related background would be beneficial but is not essential for candidates with strong transferable experience
• Previous experience within business support, administration or office management
• An understanding of accounts or financial administration, including invoice processing and record keeping
• Competitive salary of £25,000-£35,000 depending on experience
• Performance-related bonus of up to 15%
• Enhanced employer pension contribution
• Private health insurance, with optional family cover
• Death-in-service and long-term sickness insurance
• Five weeks' annual leave, plus bank holidays and Christmas shutdown
• Comprehensive training, including Sage 200 and internal systems
• Excellent opportunities to develop across operations, finance, customer service, IT and business support
• Varied role with genuine long-term career progression

If you're an organised, proactive and adaptable administrator who enjoys variety and wants to build a career within an innovative scientific business, we'd love to hear from you. This is an excellent opportunity to join a supportive company where you'll play a key role across multiple areas of the business while continuing to develop your skills and experience.

You must be authorised to work in the UK.

Other suitable skills and experience include Business Support Administrator, Office Administrator, Operations Administrator, Executive Assistant, Administrative Assistant, Office Coordinator, Service Administrator, Finance Administrator, Accounts Assistant, Business Administrator, Commercial Administrator, STEM Administrator, Scientific Administrator, Engineering Administrator, Technical Administrator, Office Manager, Customer Service Administrator, Operations Support Assistant.