At a Glance
- Tasks: Lead sales operations, improve processes, and manage HubSpot CRM for growth.
- Company: Join SciLeads, a fast-growing, remote-first SaaS company transforming scientific sales and marketing.
- Benefits: Enjoy fully remote work, generous allowances, private healthcare, and 25 days holiday plus your birthday off!
- Other info: Quick application process; no CV rewrite needed!
- Why this job: Be part of an innovative team in a culture that values flexibility and personal development.
- Qualifications: 3-5+ years in Sales Ops at a high-growth SaaS company; strong analytical and communication skills required.
The predicted salary is between 54000 - 84000 £ per year.
SciLeads Belfast, Northern Ireland, United Kingdom
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SciLeads Belfast, Northern Ireland, United Kingdom
Join to apply for the Head of Sales Operations role at SciLeads
About SciLeads:
SciLeads is a fast-growing, remote-first SaaS company reshaping how scientific companies approach sales and marketing. We have over 90 people across the UK, Canada and beyond, and we plan to grow to 150+ in the next two years! Our culture of openness, flexibility and innovation drives everything we do.
About SciLeads:
SciLeads is a fast-growing, remote-first SaaS company reshaping how scientific companies approach sales and marketing. We have over 90 people across the UK, Canada and beyond, and we plan to grow to 150+ in the next two years! Our culture of openness, flexibility and innovation drives everything we do.
We\'re also an award winning company, and have been listed as one of Deloitte\'s fastest growing tech companies for four years in a row. We are passionate about putting people first and committed to creating an outstanding employee experience as a remote working company.
About the Role:
We\'re looking for a hands-on Sales Operations expert to help drive growth and efficiency across our Sales, Marketing, and Customer Success teams. In this role, you\'ll take the lead on improving forecasting, streamlining processes, and making sure our go-to-market efforts are running smoothly.
You\'ll manage our HubSpot CRM, create clear and actionable reports, and support the team with smart, scalable strategies. You\'ll also identify and implement automation opportunities to reduce manual work and improve operational workflows.
If you enjoy digging into data, solving operational challenges, and working in a fast-moving SaaS environment, this could be a great fit!
Key Responsibilities:
Initiatives
Pipeline & Forecast Management
- Partner with Sales Leadership to ensure realistic and data-informed pipeline coverage.
- Work closely with AEs and Sales Managers to maintain pipeline accuracy and integrity through data review and hygiene audits.
- Support forecasting across the commercial team by analysing and maintaining process and systems that improve accuracy and reliability.
- Build and maintain dashboards and reports on key commercial metrics including:
- Demo conversion rates (by rep, by lead source).
- Campaign effectiveness (e.g., churn recovery, tradeshow campaigns).
- Win/loss ratios, sales cycle times, and other funnel metrics.
- Proactively deliver actionable insights and recommendations that drive better performance.
- Own the end-to-end setup, data hygiene, and process optimization of HubSpot.
- Maintain data accuracy across lifecycle stages, properties, workflows, and user behaviour through automation, alignment and evaluation.
- Ensure reporting accuracy and tool adoption by end users.
- Analyse conversion performance across the full funnel:
- Lead → MQL → SQL → Opportunity → Closed/Won.
- Identify bottlenecks and friction points; work with Marketing and SDRs to improve velocity and volume at each stage.
Territory, Target & Compensation Management
- Manage account assignment and territory allocation for SDRs and AEs.
- Maintain up-to-date sales targets in line with capacity and GTM strategy.
- Administer sales commission plans and work with Finance on accurate, timely pay-outs.
- Partner with leadership to model SDR and AE headcount based on pipeline, conversion rates, and growth targets.
- Provide guidance on team structure, activity targets, and ramp assumptions.
- Manage, coach, and develop a high performing Sales Operations team to deliver on agreed objectives.
- Lead or contribute to regular operating cadences with senior leadership.
- Identify and implement automation opportunities to streamline sales processes and improve sales operations efficiency.
- 3–5+ years in Sales Ops or Revenue Ops at a high-growth SaaS company.
- Proven experience with CRM systems (preferably HubSpot); bonus if you\'ve led a migration or major rebuild.
- Experience with sales process automation and tools.
- Strong analytical skills with the ability to synthesize insights into action.
- High attention to detail, process-orientation, and a bias toward execution.
- Clear communicator with the ability to interface across Sales, CS, Marketing, and Exec teams.
Experience building structured documentation and playbooks for:
- New hire onboarding.
- Deal review process.
- Renewal workflows and CS handoffs.
- Ensure repeatable, scalable processes for a growing GTM team.
- Fully remote working.
- £750 home office allowance.
- £200 personal development allowance.
- Private Healthcare.
- Pension scheme.
- 25 days holiday plus public/bank holidays.
- A day off for your birthday!
- Women in Business NI Membership.
- A truly flexible working culture.
- Quarterly meet ups.
- Virtual office to hang out with colleagues.
Our application process is designed to be quick and easy! We value your time, so we won\'t ask you to rewrite your CV. All we ask is that you upload your CV and fill in all the mandatory fields. Any additional fields are for you to provide us with more information if you wish to do so.
Seniority level
Seniority level
Director
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business DevelopmentIndustries
IT Services and IT Consulting
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#J-18808-LjbffrHead of Sales Operations in Belfast employer: SciLeads
SciLeads is an exceptional employer, offering a fully remote working environment that prioritises flexibility and innovation. With a strong commitment to employee growth, including generous personal development allowances and a culture that fosters collaboration, SciLeads stands out as a forward-thinking SaaS company in Belfast. Join us to be part of a dynamic team that values openness and is dedicated to reshaping the sales and marketing landscape for scientific companies.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Sales Operations in Belfast
✨Tip Number 1
Familiarise yourself with HubSpot CRM, as it's a key tool for the Head of Sales Operations role. Consider taking online courses or tutorials to enhance your skills and demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former employees of SciLeads on platforms like LinkedIn. Engaging in conversations can provide you with valuable insights about the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved sales processes or implemented automation in previous roles. Having concrete data and results will showcase your ability to drive efficiency and growth.
✨Tip Number 4
Stay updated on the latest trends in sales operations and SaaS. Being knowledgeable about industry developments will not only impress your interviewers but also show that you're proactive and passionate about the field.
We think you need these skills to ace Head of Sales Operations in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in Sales Operations, particularly in a SaaS environment. Emphasise your analytical skills and any experience with CRM systems like HubSpot.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for sales operations and your understanding of the SaaS industry. Mention specific achievements that demonstrate your ability to drive growth and efficiency.
Highlight Key Skills:In your application, clearly outline your skills in pipeline management, reporting, and analytics. Provide examples of how you've used these skills to improve processes in previous roles.
Showcase Leadership Experience:If you have experience managing teams or projects, be sure to include this in your application. SciLeads values leadership and team development, so highlight any relevant experiences that demonstrate your capability in this area.
How to prepare for a job interview at SciLeads
✨Understand the Company Culture
Before your interview, take some time to research SciLeads' culture of openness, flexibility, and innovation. Be prepared to discuss how your values align with theirs and how you can contribute to their remote-first environment.
✨Showcase Your Analytical Skills
As a Head of Sales Operations, strong analytical skills are crucial. Be ready to share examples of how you've used data to drive decisions in previous roles, particularly in sales forecasting and pipeline management.
✨Familiarise Yourself with HubSpot
Since you'll be managing HubSpot CRM, ensure you're well-versed in its functionalities. Discuss any past experiences with CRM systems, especially if you've led migrations or optimised processes within HubSpot.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential bottlenecks in sales processes and how you would address them, demonstrating your proactive approach to improving operational efficiency.
