SCIGON is seeking an IT Support Analyst II (Level 2) to handle high-complexity issues, reduce escalations, and improve knowledge systems. You will work independently as a trusted escalation point, focusing on advanced troubleshooting, process improvement, and knowledge expansion.
The role includes contributing to device refresh initiatives and office technology rollouts. You will manage most requests with minimal supervision, following IT standards and participating in projects that enhance
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IT Support Analyst II: Advanced Troubleshooting & Knowledge employer: Scigon Solutions, Inc.
As a Network Engineer at our organisation, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities to enhance your skills in a Cisco Meraki environment, ensuring you grow alongside our cutting-edge technology. Located in a vibrant area, our team enjoys a supportive atmosphere that values each member's contributions, making it an excellent place for meaningful and rewarding employment.
