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- Tasks: Manage customer portfolios and deliver exceptional service while solving queries.
- Company: Join Scientific Laboratory Supplies, the UK's largest independent lab supplier.
- Benefits: Permanent position with a dynamic work environment and growth opportunities.
- Why this job: Be part of a passionate team making a real difference in customer experience.
- Qualifications: Enthusiastic, detail-oriented, and great at problem-solving in a busy setting.
- Other info: Work independently while supporting your team during peak times.
The predicted salary is between 28800 - 43200 £ per year.
Are you an enthusiastic and energetic Customer Sales Coordinator? Do you put the customer at the heart of everything you do and have a true passion to provide a second to none customer experience? Then Scientific Laboratory Supplies (SLS) is the right fit for you. Join us and contribute to our mission of being the UK's largest independent supplier of laboratory equipment, chemicals, and consumables. We have an exciting opportunity for a Customer Sales Coordinator to join our innovative and fast-paced business on a permanent basis. You will have a 'can do' attitude who can hit the ground running and be a successful contributor to a rapidly growing company.
As a Customer Sales Coordinator you will be managing a portfolio of customers, you will have the opportunity to build good relationships with those customers which will also allow you to be reactive to issues before they become a problem. Providing excellent customer service should be a passion of yours, where you love to go the extra mile and take huge amounts of pride in your work.
Key responsibilities:- Delivering second-to-none customer service to the customers, dealing with a wide range of day-to-day queries around orders, products and returns.
- Communicating clearly and working closely with your Sales Manager.
- Build and develop strong relationships with internal stakeholders to ensure customer needs are met.
- Handling customer calls and emails in relation to orders, delivery and general enquiries.
- Ordering processing and fulfillment for assigned customers.
- Processing customer returns.
- A passionate and enthusiastic Customer Sales Coordinator who enjoys problem solving and dealing with challenges, whilst delivering exceptional customer experience.
- Committed to providing an outstanding customer journey.
- Ability to thrive in a busy environment.
- Great attention to detail.
- The ability to keep calm under pressure and be able to prioritise and reprioritise your day.
- Being able to work on your own initiative is essential as you will be largely managing your own workload, it is key you are a team player to muck in and support your colleagues at busy times.
- Excellent communication skills and enjoy dealing with all levels of people, both internal and external stakeholders.
- Ability to think on your feet in a fast-paced environment.
Customer Sales Coordinator in Nottingham employer: Scientific Laboratory Supplies Ltd
Contact Detail:
Scientific Laboratory Supplies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Coordinator in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely excited about being part of their mission at SLS!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Customer Sales Coordinator role. Keep it concise and engaging.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm and keeping you top of mind for the hiring team.
We think you need these skills to ace Customer Sales Coordinator in Nottingham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm shine through in your application! We want to see how much you care about providing a top-notch customer experience. Share examples of how you've gone the extra mile for customers in the past.
Tailor Your CV: Make sure your CV is tailored to the Customer Sales Coordinator role. Highlight relevant experience and skills that match the job description. We love seeing candidates who take the time to align their background with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Be genuine, and don’t be afraid to show your personality! Explain how your skills and experiences make you a great addition to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, it shows us you’re serious about joining our team at Scientific Laboratory Supplies!
How to prepare for a job interview at Scientific Laboratory Supplies Ltd
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Be ready to share examples of how you've gone the extra mile for customers in the past. This will show your passion for providing exceptional service, which is crucial for a Customer Sales Coordinator.
✨Research the Company
Take some time to learn about Scientific Laboratory Supplies and their mission. Understanding their products and services will help you tailor your answers and demonstrate your enthusiasm for joining their team. Plus, it shows that you’re genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer scenarios. Think of a few challenging situations you've faced and how you resolved them. This will highlight your problem-solving skills and ability to stay calm under pressure, both of which are essential for this role.
✨Showcase Your Team Spirit
Since you'll be working closely with internal stakeholders, be prepared to discuss how you collaborate with others. Share examples of how you've supported colleagues during busy times or contributed to team success. This will demonstrate that you're a team player who can thrive in a fast-paced environment.
