General Manager, iLottery

General Manager, iLottery

Full-Time 60000 - 84000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the iLottery operations, managing budgets and driving revenue growth.
  • Company: Join Scientific Games, a global leader in lottery games and technology.
  • Benefits: Enjoy competitive salary, innovative work environment, and opportunities for professional growth.
  • Why this job: Be part of a dynamic team shaping the future of gaming and customer experiences.
  • Qualifications: Experience in iGaming or iLottery preferred; strong communication and leadership skills required.
  • Other info: Full-time role with potential for remote work; must pass background checks.

The predicted salary is between 60000 - 84000 ÂŁ per year.

Join to apply for the General Manager, iLottery role at SCIENTIFIC GAMES

Join to apply for the General Manager, iLottery role at SCIENTIFIC GAMES

Scientific Games
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Scientific Games
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
Position Summary
The Director, iLottery General Manager oversees operations and attainment of financial and operational goals within the business unit in support of the company’s overall financial and strategic objectives. Establishes budgets, short- and long-range objectives and criteria for monitoring progress and measuring success. The General Manager develops exceptional customer relationships, has a clear understanding of operations (manages day to day operations, product and marketing, etc.), software development lifecycle, mobile applications and ideally experience specific to iGaming.
This is an exciting role providing a full turnkey managed service across all areas including, product, marketing, operations, software development, finance, payments, retail support and Business Intelligence. The position requires someone with a strong appetite to learn and get involved in many business areas and projects as the account continues to develop with adding new online products and services. The role requires P&L management with a focus on driving revenue growth as well as cost control. This role will help our client maximize the effectiveness of our products and services through the effective utilization of emerging marketing, payment and platform technologies, content strategy, analytics and reporting, and program optimization. The role must maintain a strong relationship with the customer and with internal Scientific Games global stakeholders to support the lottery’s goals for increasing returns to its beneficiaries.
Salary from ÂŁ100k per annum.
Job Functions

  • Own the iLottery account from top to bottom including a p&l budget and direct customer interface, providing support and customer updates during implementations, strategic planning meetings, and communication on any issues including downtime and outages (24/7 support)
  • Establishes budgets, short- and long-range objectives and criteria for monitoring progress and measuring and reporting on the programs challenges and successes.
  • Manages day to day operations including any issues or incidents through to successful resolution
  • Assist in developing and implementing the iLottery product strategy in line with the Lottery and SG product teams, as well as 3rd party providers
  • Assist in developing and implementing the marketing strategy in line with the Lottery, their ad agency and the SG growth marketing team
  • Coordinate with internal teams to ensure major deliverables are met, documentation and timelines are developed and delivered, and effective communication is provided to Lottery team members
  • Serve as a customer advocate during SG planning and prioritization meetings
  • Support Lottery retail with iLottery education and assistance with affiliate marketing updates and training.
  • Ensure optimization of revenue across all sites (mobile / desktop /work with BI)
  • Manage eInstant product roadmap, game development, and game deployment with Lottery and SG game studios
  • Ensure effective cross promotion of products across Lottery channels (retail, iLottery, Second Chance loyalty program)
  • Ensure on time execution of Second Chance Loyalty program by supporting Lottery planning and SG development and testing efforts
  • Facilitate multiple weekly/ bi-weekly/monthly Lottery status calls across functional areas (marketing, finance, all hands lottery, customer support, product, Lottery executive steering committee/ status calls, etc)
  • Manage the account in a professional and organized manner
  • Support SG business development efforts with proposal and presentation content
  • Coaching, mentoring and development of team members.

Position Requirements/Qualifications

  • Previous experience in a relevant field (iGaming/iLottery Ideal).
  • Previous experience with managing and owning large customer operations focused on driving revenue growth and profitability through effective operations and strategic management in the digital and interactive space.
  • Experience driving online marketing and product initiatives and managing to revenue and budget goals.
  • Experience with digital technology, solutions and products, including understanding requirements and functionality.
  • Experience managing accounts to advance product and marketing plans

Skills/Abilities

  • Excellent communication skills
  • Project / product / marketing and or operations experience required
  • Ability to work independently, and possess strong organizational and time management skills
  • Tech savvy within the digital content space
  • Enthusiasm and leadership
  • A strong work ethic and perseverance is necessary to succeed in a dynamic, fast-moving and results oriented environment
  • Proficient in MS Office (Word, Excel and PowerPoint)
  • Experience drafting proposals and presenting in front clients/colleagues is ideal

Supervisory Responsibilities
This position carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Supervisory responsibilities include, but are not limited to: training and mentoring employees; planning, assigning, delegating and directing work; appraising performance; rewarding and disciplining employees; and resolving employee issues.
Job Level Description
Manages supervisors and/or individual contributors. Larger scope; larger organizational impact than Manager.
Qualifications
Education
Masters degree preferred.
Work Conditions
Scientific Games Corporation and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. This will include a financial background check, a Disclosure and Barring check and a drugs screening test.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Gambling Facilities and Casinos, IT Services and IT Consulting, and Printing Services

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General Manager, iLottery employer: SCIENTIFIC GAMES

At Scientific Games, we pride ourselves on being a leader in the lottery and gaming industry, offering our employees a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive training programs and mentorship opportunities, ensuring that every team member can thrive in their career. Located in the heart of the UK, we provide a unique chance to be part of a pioneering company that values creativity and excellence while making a positive impact on communities worldwide.
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Contact Detail:

SCIENTIFIC GAMES Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager, iLottery

✨Tip Number 1

Familiarise yourself with the latest trends in iLottery and digital gaming. Understanding the current landscape will not only help you during interviews but also demonstrate your passion for the industry.

✨Tip Number 2

Network with professionals in the iGaming and lottery sectors. Attend relevant conferences or webinars to connect with industry leaders, which could lead to valuable insights and potential referrals.

✨Tip Number 3

Prepare to discuss your experience with P&L management and revenue growth strategies. Be ready to share specific examples of how you've successfully driven profitability in previous roles.

✨Tip Number 4

Showcase your leadership skills by preparing examples of how you've mentored or developed team members in past positions. This is crucial for a managerial role like the General Manager, iLottery.

We think you need these skills to ace General Manager, iLottery

Strong Leadership Skills
Financial Acumen
Project Management
Customer Relationship Management
Strategic Planning
Digital Marketing Expertise
Operational Management
Software Development Lifecycle Knowledge
Data Analytics
iGaming/iLottery Experience
Excellent Communication Skills
Problem-Solving Skills
Time Management
Team Coaching and Mentoring
Proficiency in MS Office Suite

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in iGaming or iLottery. Focus on your achievements in managing operations, driving revenue growth, and any specific projects that align with the responsibilities of the General Manager role.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background in digital technology and customer relationship management makes you a perfect fit for Scientific Games.

Highlight Leadership Experience: Since the role involves managing teams, emphasise your leadership skills and experiences. Provide examples of how you've successfully mentored team members or led projects to completion.

Showcase Communication Skills: Given the importance of communication in this role, include examples of how you've effectively communicated with stakeholders, managed client relationships, or presented proposals. This will demonstrate your ability to advocate for customers and collaborate with internal teams.

How to prepare for a job interview at SCIENTIFIC GAMES

✨Understand the iLottery Landscape

Before your interview, make sure you have a solid grasp of the iLottery market and its trends. Research Scientific Games' role in this space and be prepared to discuss how your experience aligns with their innovative approach.

✨Showcase Your P&L Management Skills

As a General Manager, you'll need to demonstrate your ability to manage profit and loss effectively. Prepare examples from your past roles where you've successfully driven revenue growth and controlled costs.

✨Highlight Cross-Functional Collaboration

This role requires working closely with various teams, including marketing, finance, and product development. Be ready to share specific instances where you've successfully collaborated across departments to achieve common goals.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to operational challenges or customer relationship management, and outline how you would handle them effectively.

General Manager, iLottery
SCIENTIFIC GAMES
S
  • General Manager, iLottery

    Full-Time
    60000 - 84000 ÂŁ / year (est.)

    Application deadline: 2027-07-15

  • S

    SCIENTIFIC GAMES

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