At a Glance
- Tasks: Solve technical issues and optimise innovative applications in the field.
- Company: Join SCIENION, a leader in bioanalysis and diagnostics technology.
- Benefits: Enjoy a competitive salary, pension, 24 days holiday, and hybrid working.
- Other info: Extensive travel opportunities across the UK and Ireland, with excellent career growth.
- Why this job: Work with cutting-edge technology and make a real impact in life sciences.
- Qualifications: Degree in Engineering, 3+ years experience, and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Your mission
We are seeking a highly motivated Field Service Engineer to join our team, where you will have the exciting opportunity to work with cutting‑edge Scienion and Cellenion technology for various applications, including microarrays, biosensors, microneedling, and single-cell dispensing, amongst other innovative applications. This is a field based position, with extensive travel in the UK and Ireland but be able to support in other regions when required.
Your responsibilities
- Technical problem solving: You will analyze, identify, and resolve malfunctions in applications and systems.
- Second- and third-level support: You will assist our customers with complex technical issues.
- Error analysis & optimization: You will continuously investigate and improve customer applications to ensure the highest quality.
- Maintenance & repair: You will perform annual PMIs (preventive maintenance inspections) and on-site repairs.
- Training & education: You will conduct internal and external user training and machine training to increase knowledge and productivity.
- Documentation: You create and maintain technical documentation, error logs, user manuals, and ISO documents.
- Customer communication: You process support cases via our helpdesk ticketing system and actively seek feedback to continuously improve our products.
- Quotation preparation: You prepare technical quotations and send them to our customers. Travel within the territory as needed. Overnight travel is approximately 50% as required.
Your profile
- A degree in Engineering or a comparable qualification.
- 3+ years of experience in a related field or in‑house service required.
- Fluent English is required. Additional European languages are an advantage.
- Experience in a life sciences work environment.
- Willingness to travel more than 60% of the time.
- Must have a UK driving licence and access to a car.
- Strong communication skills and enjoyment of interacting with customers.
- Team spirit, initiative, and a solution‑oriented approach to work.
We provide
- Competitive salary.
- Company pension.
- 24 days holiday plus statutory holidays.
- Cycle to work scheme.
- Hybrid working.
About Us
SCIENION’s mission is to empower the development of innovative, reliable, and cost‑efficient diagnostic and bioanalysis workflows. With headquarters in Berlin (Germany) and subsidiaries in Phoenix, Arizona (USA), Portsmouth (UK), Lyon (France), and Shanghai (China), our 140 employees, while culturally diverse, are united by their passion for best‑in‑class solutions for this dynamic market. At the same time, we are supported by the BICO group, the world's leading bioconvergence company, adding strength and efficiency to our business. Since 2001, we have grown as a renowned specialist in precision liquid handling, enabling applications from research to high-throughput production of assays in diagnostics and life sciences. Our cellular products, sold under the Cellenion brand, provide solutions for single cell and 3D cellular model analysis, helping researchers globally to move biological science forward, and make us global leaders in the field of single cell proteomics.
Locations
Field Service Engineer (m/f/d) in Hampshire, Portsmouth employer: SCIENION
At SCIENION, we pride ourselves on being an excellent employer, offering a dynamic work environment where innovation thrives. Our Field Service Engineers enjoy competitive salaries, a generous holiday allowance, and opportunities for hybrid working, all while being part of a culturally diverse team dedicated to advancing life sciences. With a strong focus on employee growth and development, we provide extensive training and support, ensuring our team members are equipped to excel in their roles and contribute to meaningful advancements in diagnostic and bioanalysis workflows.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (m/f/d) in Hampshire, Portsmouth
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Engineer (m/f/d) role you’re after at SCIENION.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at SCIENION a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at SCIENION.
✨Apply Through Company Websites
When you spot a role like Field Service Engineer (m/f/d) at SCIENION, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Field Service Engineer (m/f/d) in Hampshire, Portsmouth
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer (m/f/d), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at SCIENION a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to SCIENION specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at SCIENION
✨Brush Up on Core Engineering Principles
Before heading into the interview with SCIENION, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like SCIENION want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
