About ScienceLogic
ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT - where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale.
We’re accelerating digital transformation through the power of automation, AI, and analytics - giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence.
Location: Remote role with Greater London Area Preferred but open to candidates across UK
What you'll be doing
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Creating and maintaining project plans, schedules, RAID logs, status reports, and delivery documentation
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Managing project scope, milestones, deliverables, dependencies, and timelines
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Leading project governance routines including weekly reviews, status meetings, and steering committees
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Monitoring project health and proactively identifying risks, issues, and blockers
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Keeping projects on track for scope, timeline, budget, and customer expectations
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Building and maintaining strong relationships with customer stakeholders throughout the project lifecycle
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Acting as the primary coordination point between customers and ScienceLogic delivery teams
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Leading project status calls, executive reviews, and steering committees, adapting communication style for technical, operational, and executive audiences
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Understanding customer business objectives and ensuring project activities stay aligned to measurable outcomes
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Translating technical delivery activities into business value and identifying whitespace opportunities beyond immediate scope
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Developing a strong understanding of ScienceLogic solutions, AI capabilities, and platform architecture
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Using AI, Copilot, Power Automate, and workflow orchestration to build automation for reporting, RAID management, action tracking, resource planning, and customer communications
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Driving projects with urgency and ownership, and pushing back professionally on scope creep or unrealistic timelines
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Owning project risks, issues, and escalations through to resolution, coordinating cross-functional response across PS, Support, Product, Engineering, SRE, CS, and Sales
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Coordinating resource requirements, supporting forecasting and capacity planning, and tracking consultant assignments across active engagements
Qualities you possess
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Think commercially and strategically, not just operationally
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Understand customer value and business outcomes, not just project milestones
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Move comfortably between technical teams and executive stakeholders
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Technically curious, with an appetite for AI and automation
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Challenge conventional approaches and thinks creatively
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Spot opportunities where others see tasks
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Strong business acumen and customer awareness
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Comfortable holding stakeholders accountable
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Persistent, resilient, with strong follow-through
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Confident enough to challenge customers when required
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Take ownership of problems and drives them to resolution
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Operate with urgency and personal accountability
Nice to have
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Experience with AI tools such as Microsoft Copilot, ChatGPT, Power Automate, or Power Apps
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Experience building workflow automations and productivity improvements
Benefits & Perks
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A remote-first culture
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Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
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Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
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5-year Service Milestone Sabbatical.
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Paid parental leave.
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Generous employee referral bonus program.
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Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
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The opportunity to learn and develop from some of the best and brightest minds in the industry!
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